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Customer and Trading Manager - Nightshift

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Sainsbury's

2mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level

AI generated summary

  • You need retail management experience, strong leadership and communication skills, time management, a commitment to customer service, flexibility, and knowledge of health and safety regulations.
  • You’ll lead the overnight team, manage operations, restock shelves, oversee warehouse deliveries, plan shifts, and ensure a seamless handover for effective in-store performance.

Requirements

  • - Experience in retail management or a similar role is preferred.
  • - Strong leadership skills with the ability to motivate and inspire a team.
  • - Excellent communication skills to interact with team members and provide support.
  • - Ability to manage time effectively and plan resources during night shifts.
  • - A decisive, organised, and inclusive approach in operational management.
  • - Willingness to work night shifts consistently.
  • - Commitment to delivering great customer service.
  • - Flexibility to adapt to changing circumstances and demands.
  • - Understanding of health and safety regulations in a retail environment is beneficial.
  • - Willingness to participate in training and development.

Responsibilities

  • You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.

FAQs

What are the working hours for the Customer and Trading Manager - Nightshift position?

The working hours for this position are part-time, across four nights a week.

Is there a premium for working night shifts?

Yes, there is an additional annual premium of up to £4,500 for eligible nightshift management roles.

What location is this job based in?

This job is based at the High Wycombe Store, High Wycombe, HP11 2DN.

What responsibilities will I have as a Customer and Trading Manager during my shift?

You will lead the overnight team, restock shelves, manage warehouse deliveries, oversee online picking, and ensure the store runs smoothly during your shift.

Can I develop my career in retail management through this role?

Yes, this position offers an opportunity to begin or enhance your management career in retail, with clear training and development support.

What benefits can I expect as a Customer and Trading Manager?

Benefits include a nightshift premium, discount cards, free food and hot drinks, generous holiday entitlement, pension matching, access to wellbeing support, and more.

What qualifications or skills do I need for this position?

You should have the ability to guide, motivate, and inspire your team, as well as excellent organizational and communication skills.

What type of training will I receive upon starting the job?

You will receive a clear induction and an individualized training plan tailored to your needs, along with ongoing support from your manager.

Is this position permanent?

Yes, this position is permanent.

How can I apply for this role?

You can apply by clicking the 'apply' button to start your Sainsbury’s journey.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.