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Customer and Trading Manager - Nightshift

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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Facilities Management
  • Oxford

Requirements

  • Job Requirements:
  • Proven experience in a management role or a strong desire to develop leadership skills
  • Ability to guide, motivate, and inspire a team
  • Strong organizational and time management skills
  • Ability to work during night shifts
  • Excellent communication skills
  • Passion for retail and customer service
  • Experience in operational management is desirable
  • Ability to work collaboratively with other managers

Responsibilities

  • You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.

FAQs

What are the working hours for the Customer and Trading Manager - Nightshift position?

The working hours are during the night, as this role is specifically for night shifts, typically working across four nights a week.

What is the starting salary for this position?

The starting salary for the Customer and Trading Manager - Nightshift position is from £29,250, with the potential for an additional nightshift premium.

What location is this job based in?

This position is based at the Wantage Store, located at Wantage, OX12 9AJ.

Is this position permanent or temporary?

This position is permanent.

What are the main responsibilities of the Customer and Trading Manager - Nightshift?

The main responsibilities include leading the overnight team, restocking shelves, taking in warehouse deliveries, ensuring smooth in-store operations, managing team performance, and planning shift activities.

Are there any additional benefits for nightshift management roles?

Yes, there is an additional annual premium of up to £4,500 for eligible nightshift management roles.

What kind of training will be provided for this role?

You will receive a clear induction, orientation, and a specific training plan built alongside your manager to help develop your skills.

Is there a discount offered to managers?

Yes, managers receive a discount card providing 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat, which increases to 15% on certain days.

What support is available for employees' wellbeing?

Employees have access to emotional support, counselling, legal and financial advice as part of our wellbeing support programs.

Can I develop my career further within the company?

Yes, there are plenty of opportunities for career development and growth within the Sainsbury's family.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.

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