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Customer and Trading Manager - Nightshift

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Sainsbury's

27d ago

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • London

Requirements

  • Night shift management experience
  • Ability to lead and motivate a team
  • Strong organisational skills
  • Experience in retail management is preferred
  • Excellent communication skills
  • Ability to manage shift patterns and resources effectively
  • Commitment to customer service
  • Flexibility to work nights
  • Supportive and inclusive approach to team management
  • Willingness to participate in training and development programs

Responsibilities

  • You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.

FAQs

What will be my salary as a Customer and Trading Manager on the night shift?

The salary for this position is £31,650, with the potential for an additional nightshift premium of up to £4,500 annually.

Where is the location of the job?

The job is located at the Charlton Riverside Store, London, SE7 7ST.

What are the contract type and the business area for this job?

This is a permanent contract in the retail business area.

What are the working days and hours for the night shift?

Full-time nightshift managers work their hours across four nights each week.

What responsibilities will I have as a Customer and Trading Manager?

You will lead the overnight team, manage instore operations, oversee shelf restocking, handle warehouse deliveries, and ensure a smooth handover to the next manager at the end of your shift.

What training will be provided to me?

You will receive a clear induction, orientation, and a specific training plan tailored to your needs, with support and coaching from your manager.

How can I develop my career in this role?

There are plenty of opportunities for skill development, and you'll be encouraged to take on more responsibilities as you feel ready.

What benefits do you offer to managers?

Benefits include a nightshift premium, a discount card for shopping, free food and hot drinks, generous holiday entitlement, pension contributions, a share scheme, wellbeing support, and more.

What is the closing date for applications?

The closing date for applications is 14 December 2024.

What kind of support is available for wellbeing?

Wellbeing support includes access to emotional support, counselling, legal, and financial advice.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.