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Customer and Trading Manager - Online

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Sainsbury's

22d ago

Applications are closed

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development

Requirements

  • Experience in retail management or a desire to develop management skills.
  • Ability to lead, motivate, and inspire a team.
  • Strong organisational skills to manage a fast-paced working environment.
  • Capability to plan resources effectively.
  • Excellent communication skills for team support and customer engagement.
  • Commitment to fostering a diverse and inclusive team culture.

Responsibilities

  • Our purpose is that driven by our passion for food, together we serve and help every customer.
  • Online is all about the pace and organisation keeping your team engaged, our vans on the road and our customers happy. That means the team is super-busy as they pick, pack, prepare and deliver online orders to our customers’ doorsteps, from early until late.
  • You’ll manage your team’s performance and time, making sure they feel supported and that everything gets done.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork.
  • In collaboration with other managers, you’ll be planning shift patterns and activities in advance.
  • And at the end of your shift, you’ll do a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly.
  • Because when a team works really well together, our customers notice.

FAQs

What is the salary for the Customer and Trading Manager position?

The salary for this position is £29,250.

Where is the Customer and Trading Manager position located?

The position is located at the Burnley Store, Burnley, BB11 1BS.

What type of contract is offered for this job?

This is a permanent contract.

What are the shift hours for this role?

The shift hours are 04:00 - 12:00 for the early shift and 14:30 - 22:30 for the late shift.

When is the closing date for applications?

The closing date for applications is 20 December 2024.

What are the main responsibilities of the Customer and Trading Manager?

Responsibilities include managing the team’s performance, planning shift patterns, ensuring smooth operations during shifts, and delivering excellent customer service.

What kind of training will be provided for this role?

You will receive a clear induction and orientation alongside a specific training plan tailored to your needs.

What benefits are offered to managers in this position?

Benefits include a discount card, free food and hot drinks, generous holiday entitlement, pension contributions matching, share scheme opportunities, wellbeing support, colleague networks, a Cycle to Work scheme, and special offers on various services.

Is experience in retail management required for this position?

This role is suitable for those looking to begin their management career in retail or develop existing skills.

How can I apply for the Customer and Trading Manager position?

You can click ‘apply’ to start your Sainsbury’s journey.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.