FAQs
What is the start and end date for the Customer Assistant position?
The start date is 08/12/24 and the end date is 28/12/24.
What are the working hours for this role?
The work pattern is as follows: Week 1: Wednesday and Friday from 21:00 to 07:00; Week 2: Monday and Tuesday from 21:00 to 07:00.
Are applicants under the age of 18 eligible for this position?
No, due to health and safety legislation, we cannot consider applications from anyone under the age of 18.
Is there an induction process for successful applicants?
Yes, if your application is successful, you will be required to attend a mandatory induction which may take place at a different store location.
What are the proposed induction dates?
The proposed induction dates are Sunday, 8th of December or Monday, 9th of December at the Braehead store from 10:00 to 18:00.
What are the key responsibilities of a Customer Assistant?
Key responsibilities include serving customers efficiently, maintaining a clean and tidy store, monitoring sales targets, engaging with customers, building product knowledge, and utilizing digital tools for customer service.
Is there a specific skill set required for this role?
Yes, candidates should have high levels of customer service, attention to detail, strong communication skills, adaptability, and a good level of digital capability.
Does Marks & Spencer promote diversity and inclusion in the workplace?
Yes, Marks & Spencer is committed to an active Inclusion, Diversity and Equal Opportunities Policy and encourages diverse applicants.
Can I book multiple interview slots for the same store?
No, please do not book multiple interviews for the same store. We will consider you for all roles across the store during your interview.
What should I do if I require reasonable adjustments during the recruitment process?
If you require reasonable adjustments, please share your requirements with us when completing your application. We will make every effort to ensure your needs are met.