FAQs
What is the primary responsibility of a Customer Sales Executive at PepsiCo?
The primary responsibility of a Customer Sales Executive is to handle single/multiple distributors, plan and execute joint business plans, and drive sustainable sales capability, ultimately expanding the distributor’s business.
Who does the Customer Sales Executive report to?
The Customer Sales Executive reports to the Area Sales Manager.
What qualifications are required for this position?
The position requires any undergraduate degree, with a preference for a postgraduate degree from a Tier 2 or 3 college, ideally an MBA.
What is the minimum experience required for this role?
A minimum of 2 years of experience in FMCG or similar sales and distribution is required for this role.
What key skills are essential for success in this position?
Essential skills include negotiation, communication, people management, time management, critical thinking, analytical ability, and problem-solving.
How is performance measured for a Customer Sales Executive?
Performance is measured by key metrics, including secondary value achievement versus plan, outlet/distribution addition, range selling, percentage of outlets billed, and order cancellation rate.
What tools or software proficiency is required for this job?
Proficiency in computer applications such as Excel, Word, and Outlook is required, along with data proficiency related to the ROI model.
Is knowledge of local languages beneficial for this role?
Yes, knowledge of the local language is good to have and can be beneficial for effective communication.
What kind of training responsibilities does the Customer Sales Executive have?
The Customer Sales Executive is responsible for one-on-one training of sales representatives, setting monthly targets, coaching in market execution, and monitoring performance.
What kind of relationships does the Customer Sales Executive need to build?
The Customer Sales Executive needs to build strong relationships in the market to maximize customer satisfaction and collaboration with distributors.
Will the role involve managing distributors and their performance?
Yes, the role involves managing distributors, ensuring adherence to joint business plans, and facilitating their development on PepsiCo sales competencies.
Are there opportunities for career advancement within the organization?
Yes, opportunities for career advancement within the PepsiCo organization may arise based on performance and experience.