FAQs
What is the main responsibility of the Customer Quality Leader?
The main responsibility of the Customer Quality Leader is to oversee quality assurance, technical support, and shipping processes at the external contract manufacturing site, ensuring production meets engineering specifications, quality standards, and on-time delivery commitments.
What qualifications are required for this position?
A Bachelor's degree in engineering, Supply Chain, Quality Management, or a related field is required, along with 5+ years of experience in quality, manufacturing, or logistics, preferably in an engineer-to-order (ETO) environment.
Will I need to conduct audits as part of my role?
Yes, conducting audits to ensure compliance with regulatory and contractual requirements is a key responsibility of the Customer Quality Leader.
Is this position primarily on-site or remote?
This position is primarily on-site, requiring the Customer Quality Leader to work independently at the contract manufacturer’s site while collaborating with internal teams.
How does this role contribute to stakeholder collaboration?
The Customer Quality Leader acts as the primary on-site representative, communicating key updates to internal leadership and providing regular reports on quality performance, production status, and shipping metrics.
What types of issues will I be supporting troubleshooting for?
You will support troubleshooting and resolution of technical and process-related issues that arise in production and manufacturing.
What values and culture does Schneider Electric promote for its employees?
Schneider Electric promotes values of Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork, embodying a culture that aims to support business success and sustainability ambitions.
Are there opportunities for growth within the company?
Yes, Schneider Electric is committed to providing equitable opportunities for advancement and values the contributions of its employees.
How does Schneider Electric define 'IMPACT'?
IMPACT at Schneider Electric refers to the values of Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork, and it emphasizes making significant contributions towards sustainability and efficiency in the workplace.
What is required for the application process?
To be considered for this position, you must submit an online application.