Logo of Huzzle

Home

Matches

Explore

Manage

Customer Representative

image

Concentrix

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Barcelona

AI generated summary

  • You must be bilingual in Italian and advanced English, have strong communication skills, be a team player, and previous experience in a similar role is a plus. Spanish is a bonus!
  • You will provide accurate information, log and follow up on orders, ensure high customer satisfaction scores, and deliver exceptional service for post-sales requests.

Requirements

  • Are proficient or bilingual in Italian plus an advanced level English. Spanish is a plus!
  • Have excellent communication skills in a variety of customer facing situations
  • Are a good team player with drive for success
  • It will be a plus if you have:
  • Previous experience in similar position

Responsibilities

  • Provide with accurate information to our customer
  • Logging and follow up of correct and Valid Orders or requests
  • Ensure the highest level of Customer Satisfaction Surveys Scores
  • Delivery of high caliber Customer Service on Post-Sales requisitions

FAQs

What is the job title for this position?

The job title is Customer Representative (French-speaking).

Where is the job located?

The job is located in Barcelona, Spain.

What type of contract is offered for this position?

This position offers a temporary contract for 39 hours per week.

What are the working hours for this role?

The working hours are Monday to Friday, from 09:00 to 18:00.

What is the salary range for this position?

The salary is 18,400 euros gross per year, plus up to 1,500 euros gross per year in bonuses.

What languages are required for this job?

Proficiency in English and French is required; knowledge of Italian and Spanish is a plus.

Is prior experience necessary to apply for this job?

While previous experience in a similar position is a plus, it is not strictly necessary to apply.

What kind of training will be provided?

Full paid training on the company and the project will be provided.

Are there opportunities for career development?

Yes, there are career development programs and specialized courses available.

Can I apply if I don't meet every qualification?

Yes, candidates are encouraged to apply even if they don't meet every requirement, as diversity and inclusion are valued.

What benefits are offered in this position?

Benefits include a competitive salary, bonuses, paid training, and career development opportunities.

Is there a referral bonus program?

Yes, there are bring-a-friend (referral) bonus opportunities available.

image

Concentrix

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.