We’re Concentrix.  A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.



Consulting

Concentrix

You must be fluent in a language (C1) and English (B2), have 1+ years in sales, digital marketing experience is a plus, and possess strong analytical, communication, and customer service skills.

You will analyze marketing campaigns, assist customers with inquiries, monitor digital campaigns, detect trends, and develop strategies to enhance advertising goals and budgets.

Sales & Business Development

Marketing

Berlin

Job Title: Multilingual Sales & Marketing Agent (m/f/d) Job Description We can only hire EU citizens or candidates who have a valid work permit to work fulltime hours in Germany. What we offer: * Salary of € 2,750 monthly / €33,000 per year * Up to € 687 monthly performance bonus * Relocation support of up to €1,500 from outside Germany and €700 from within Germany, depending on current location (minimum 100 km to Berlin) * * Company pension scheme, an employee referral program, and much more! * Benefit from our paid 2-week professional training plus a 2-week introductory period to become an expert in social media advertising – on-the-job training are being conducted to grow your knowledge level * Company pension scheme, an employee referral program, and much more! Your tasks: * You will be responsible for analyzing marketing campaigns for new and existing customers daily through phone and email. * You will assist customers with inquiries about the platform and its products, helping them achieve advertising goals and budget improvements while building strong relationships. * Your role will also involve implementing and monitoring digital campaigns for existing customers, providing feedback and recommendations. * You will detect campaign and market trends early and escalate challenging developments. * To excel in this role, you must understand business goals, become a marketing partner, and create online marketing strategies to increase adspend on the platform. Experiences: * You must be fluent in the applied language at minimum C1 level and have at least B2 level English proficiency. * At least 1 year of experience in Sales, you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills * Experience in social media and/or digital marketing is a plus * Strong sales-oriented outlook, entrepreneurial thinking and “go the extra mile” attitude * Strong analytical, organizational and creative thinking skills * Excellent communication, interpersonal, and customer service skills Are you passionate about helping others and solving problems? Are you looking for an international, diverse, fresh and fast-growing environment to enhance your career further? Then we would like to hear from you! * More information will be provided during the recruitment process. #AGENTCNX Bring Your Whole Self To Work For us, it is natural to be an inclusive employer that promotes and values diversity. We live diversity, and respect equal opportunities, irrespective of age, gender identity, sexual orientation, disability, social and national origin, or ethnic and national affiliation. Our cultural guideline "We all contribute and are 1 Concentrix" expresses exactly these values. We want to create a barrier-free environment where everyone can show their full talents. Location: Germany, Berlin Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1406131

Job Title:Multilingual Sales & Marketing Agent (m/f/d)Job DescriptionWe can only hire EU citizens or candidates who have a valid work permit to work fulltime hours in Germany.What we offer: * Salary of € 2,750 monthly / €33,000 per year * Up to € 687 monthly performance bonus * Relocation support of up to €1,500 from outside Germany and €700 from within Germany, depending on current location (minimum 100 km to Berlin) * * Company pension scheme, an employee referral program, and much more! * Benefit from our paid 2-week professional training plus a 2-week introductory period to become an expert in social media advertising – on-the-job training are being conducted to grow your knowledge level * Company pension scheme, an employee referral program, and much more!      Your tasks: * You will be responsible for analyzing marketing campaigns for new and existing customers daily through phone and email. * You will assist customers with inquiries about the platform and its products, helping them achieve advertising goals and budget improvements while building strong relationships. * Your role will also involve implementing and monitoring digital campaigns for existing customers, providing feedback and recommendations. * You will detect campaign and market trends early and escalate challenging developments. * To excel in this role, you must understand business goals, become a marketing partner, and create online marketing strategies to increase adspend on the platform.      Experiences: * You must be fluent in the applied language at minimum C1 level and have at least B2 level English proficiency. * At least 1 year of experience in Sales, you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills * Experience in social media and/or digital marketing is a plus * Strong sales-oriented outlook, entrepreneurial thinking and “go the extra mile” attitude * Strong analytical, organizational and creative thinking skills * Excellent communication, interpersonal, and customer service skills      Are you passionate about helping others and solving problems? Are you looking for an international, diverse, fresh and fast-growing environment to enhance your career further? Then we would like to hear from you! * More information will be provided during the recruitment process.      #AGENTCNXBring Your Whole Self To WorkFor us, it is natural to be an inclusive employer that promotes and values diversity. We live diversity, and respect equal opportunities, irrespective of age, gender identity, sexual orientation, disability, social and national origin, or ethnic and national affiliation. Our cultural guideline "We all contribute and are 1 Concentrix" expresses exactly these values. We want to create a barrier-free environment where everyone can show their full talents.Location:Germany, BerlinLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsR1406131

Multilingual Sales & Marketing Agent (m/f/d) - Concentrix

Job Title:&lt;br&gt;&lt;br&gt;Multilingual Sales &amp;amp; Marketing Agent (m/f/d)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We can only hire EU citizens or candidates who have a valid work permit to work fulltime hours in Germany.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What we offer:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Salary of € 2,750 monthly / €33,000 per year&lt;/li&gt;&lt;li&gt;Up to € 687 monthly performance bonus&lt;/li&gt;&lt;li&gt;Relocation support of up to €1,500 from outside Germany and €700 from within Germany, depending on current location (minimum 100 km to Berlin) *&lt;/li&gt;&lt;li&gt;Company pension scheme, an employee referral program, and much more!&lt;/li&gt;&lt;li&gt;Benefit from our paid 2-week professional training plus a 2-week introductory period to become an expert in social media advertising – on-the-job training are being conducted to grow your knowledge level&lt;/li&gt;&lt;li&gt;Company pension scheme, an employee referral program, and much more!&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Your tasks:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You will be responsible for analyzing marketing campaigns for new and existing customers daily through phone and email.&lt;/li&gt;&lt;li&gt;You will assist customers with inquiries about the platform and its products, helping them achieve advertising goals and budget improvements while building strong relationships.&lt;/li&gt;&lt;li&gt;Your role will also involve implementing and monitoring digital campaigns for existing customers, providing feedback and recommendations.&lt;/li&gt;&lt;li&gt;You will detect campaign and market trends early and escalate challenging developments.&lt;/li&gt;&lt;li&gt;To excel in this role, you must understand business goals, become a marketing partner, and create online marketing strategies to increase adspend on the platform.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Experiences:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You must be fluent in the applied language at minimum C1 level and have at least B2 level English proficiency.&lt;/li&gt;&lt;li&gt;At least 1 year of experience in Sales, you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills&lt;/li&gt;&lt;li&gt;Experience in social media and/or digital marketing is a plus&lt;/li&gt;&lt;li&gt;Strong sales-oriented outlook, entrepreneurial thinking and “go the extra mile” attitude&lt;/li&gt;&lt;li&gt;Strong analytical, organizational and creative thinking skills&lt;/li&gt;&lt;li&gt;Excellent communication, interpersonal, and customer service skills&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Are you passionate about helping others and solving problems? Are you looking for an international, diverse, fresh and fast-growing environment to enhance your career further? Then we would like to hear from you!&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;More information will be provided during the recruitment process.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;#AGENTCNX&lt;br&gt;&lt;br&gt;&lt;strong&gt;Bring Your Whole Self To Work&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;For us, it is natural to be an inclusive employer that promotes and values diversity. We live diversity, and respect equal opportunities, irrespective of age, gender identity, sexual orientation, disability, social and national origin, or ethnic and national affiliation. Our cultural guideline "We all contribute and are 1 Concentrix" expresses exactly these values. We want to create a barrier-free environment where everyone can show their full talents.&lt;br&gt;&lt;br&gt;&lt;/em&gt;Location:&lt;br&gt;&lt;br&gt;Germany, Berlin&lt;br&gt;&lt;br&gt;Language Requirements:&lt;br&gt;&lt;br&gt;Time Type:&lt;br&gt;&lt;br&gt;&lt;strong&gt;If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;R1406131&lt;/strong&gt;

Multilingual Sales &amp; Marketing Agent (m/f/d)

Multilingual Sales & Marketing Agent (m/f/d)

You must have fluent English (C1), 1+ year recruitment experience, proficiency in Microsoft Office, multitasking ability, attention to detail, and a bachelor's degree is preferred.

You will screen resumes, conduct interviews, schedule assessments, source candidates, maintain recruitment records, ensure compliance, and promote the company image to candidates.

People, HR & Administration

Job Title: Recruiter (f/m/d) with English, hybrid in Berlin Job Description As a Recruiter (f/m/d), you will ensure that staffing needs are met in order to find, attract and hire the best talent. Together, we can efficiently and effectively meet the dynamic business needs for our growing organisation. This position is responsible for liaising with various departments, clients and operational projects to identify hiring needs and interview candidates for positions. Creating a unique and awesome candidate experience for our potential teammates is a core element of your tasks. To ensure this, you will also work closely with other teams such as People Solutions (HR) and Training to give our new employees the best possible start at Concentrix. Another main responsibility is making sure, that all steps, processes and necessary data for the candidate journey are cared for with integrity, confidentiality and accuracy. You can take over these tasks hybrid: you'll work from home several days a week and on the other days, you come to our vibrant office in Berlin - so we can welcome you here in person, too! Please note that this is a non-permanent position for 1 year (parental leave cover). We can't wait to see you join us! Starting date is as soon as possible, planned for a day in April 2025. In this role your responsibilities will be: * Responsible for assisting with the candidate selection and administration of recruitment programs. * Receive, screen, and file incoming resumes, background, skill and reference checks. * Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants. * Schedule interviews or assessments, make offers and support the full candidate journey to guarantee an awesome experience. * Directly and indirectly source qualified candidates by leveraging various resources, e.g. internet, community organizations, formal/informal networks, colleges, trade associations. * Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within our HRIS tools. * Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting. * Promote the company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process. Your successful application will include: Mandatory skills: * Strong communication skills, both written and verbal in fluent English (C1). * Ability to work in our central Berlin location regularly (hybrid model). * Minimum 1 year of experience in recruitment is mandatory. Experience gained in full lifecycle recruitment (high volume recruitment) is preferred. * For internal applications: Please note that we can only consider your application if it contains a motivational letter and either an updated CV or refreshed Workday candidate profile (all in English). Additionally you bring in: * Your language skills: any additional european language is a plus. * Proficient in Microsoft Office (especially Excel). * Ability to multi-task, prioritize, and meet timelines on deliverables. * Ability to handle and maintain confidential information. * A bachelor's degree or comparable education in a related field is preferred. * Experience with Workday HR system is a plus. * Self-starter, with a sense of urgency, works well under pressure, ability to work in high-velocity environment. * Sense of professionalism and ability to develop relationships. * Strong attention to detail. Your Benefits * You take on responsible tasks with a high degree of design freedom in an international work environment. * You can expect an open and motivated team that is eager to warmly welcome you at Concentrix on a first-name basis. * Our team events accompany you throughout the year. * Keep growing! Make use of our internal training and career opportunities – worldwide! * You will receive performance-oriented compensation linked to our jointly achieved business results. * Save with various online shopping discounts specifically for Concentrix employees. Exclusive discounts in many online shops sweeten every shopping trip for you. Explore technology products, fashion, travel, concerts, home accessories, and much more. * With our 20% employer contribution to the company pension plan, you receive additional security in retirement. * Benefit from our employee stock purchase plan: invest in the success of Concentrix and be a part of our growth. * Join the Urban Sports Club for a flexible, discounted subscription that suits your lifestyle, offering activities like swimming, climbing, boxing, or yoga. * Talk to us! We believe that mental health is an important issue and care for each other. * Advocate for your passion in our Game-Changer Resource Groups: Network of Women, Black Professionals Network, PRIDE (LGBTQ+), Ability (Persons with Disabilities), Dynamic (People with Neurodiversity), Women in Tech, #OneEarthConcentrix, Hola (Hispanic Latino Network), or in the Military Veteran Network. * Are worries burdening you? Do you have legal or financial questions? Our Employee Assist Program offers you confidential support from professionals, anywhere, anytime, even for your loved ones. * The people here are diverse – just as are the projects and locations! Discover more benefits when you start with the Concentrix Family! * We grow together as part of a globally leading company with all its advantages and thus support the best brands in the world – today and into the future. We are Concentrix! Are you looking for a company with internationality and heart? Then become part of a great team and apply directly online at https://jobs.concentrix.com - here you will also find more exciting information about your new employer. Do you have any questions about our vacancy? Recruiter Jutta Pralle-Schröder, will be happy to answer them via jutta.pralle@concentrix.com. We look forward to receiving your application so that we can welcome you to our team soon! #EMEACNX #CNXEMEA Location: DEU Berlin - 10 East Building Language Requirements: English (Required) Time Type: Full time2026-03-31 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1589193

Job Title:Recruiter (f/m/d) with English, hybrid in BerlinJob DescriptionAs a Recruiter (f/m/d), you will ensure that staffing needs are met in order to find, attract and hire the best talent. Together, we can efficiently and effectively meet the dynamic business needs for our growing organisation. This position is responsible for liaising with various departments, clients and operational projects to identify hiring needs and interview candidates for positions. Creating a unique and awesome candidate experience for our potential teammates is a core element of your tasks. To ensure this, you will also work closely with other teams such as People Solutions (HR) and Training to give our new employees the best possible start at Concentrix. Another main responsibility is making sure, that all steps, processes and necessary data for the candidate journey are cared for with integrity, confidentiality and accuracy.You can take over these tasks hybrid: you'll work from home several days a week and on the other days, you come to our vibrant office in Berlin - so we can welcome you here in person, too!Please note that this is a non-permanent position for 1 year (parental leave cover).We can't wait to see you join us!Starting date is as soon as possible, planned for a day in April 2025.In this role your responsibilities will be: * Responsible for assisting with the candidate selection and administration of recruitment programs. * Receive, screen, and file incoming resumes, background, skill and reference checks. * Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants. * Schedule interviews or assessments, make offers and support the full candidate journey to guarantee an awesome experience. * Directly and indirectly source qualified candidates by leveraging various resources, e.g. internet, community organizations, formal/informal networks, colleges, trade associations. * Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within our HRIS tools. * Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting. * Promote the company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process.      Your successful application will include:Mandatory skills: * Strong communication skills, both written and verbal in fluent English (C1). * Ability to work in our central Berlin location regularly (hybrid model). * Minimum 1 year of experience in recruitment is mandatory. Experience gained in full lifecycle recruitment (high volume recruitment) is preferred. * For internal applications: Please note that we can only consider your application if it contains a motivational letter and either an updated CV or refreshed Workday candidate profile (all in English).      Additionally you bring in: * Your language skills: any additional european language is a plus. * Proficient in Microsoft Office (especially Excel). * Ability to multi-task, prioritize, and meet timelines on deliverables. * Ability to handle and maintain confidential information. * A bachelor's degree or comparable education in a related field is preferred. * Experience with Workday HR system is a plus. * Self-starter, with a sense of urgency, works well under pressure, ability to work in high-velocity environment. * Sense of professionalism and ability to develop relationships. * Strong attention to detail.      Your Benefits * You take on responsible tasks with a high degree of design freedom in an international work environment. * You can expect an open and motivated team that is eager to warmly welcome you at Concentrix on a first-name basis. * Our team events accompany you throughout the year. * Keep growing! Make use of our internal training and career opportunities – worldwide! * You will receive performance-oriented compensation linked to our jointly achieved business results. * Save with various online shopping discounts specifically for Concentrix employees. Exclusive discounts in many online shops sweeten every shopping trip for you. Explore technology products, fashion, travel, concerts, home accessories, and much more. * With our 20% employer contribution to the company pension plan, you receive additional security in retirement. * Benefit from our employee stock purchase plan: invest in the success of Concentrix and be a part of our growth. * Join the Urban Sports Club for a flexible, discounted subscription that suits your lifestyle, offering activities like swimming, climbing, boxing, or yoga. * Talk to us! We believe that mental health is an important issue and care for each other. * Advocate for your passion in our Game-Changer Resource Groups: Network of Women, Black Professionals Network, PRIDE (LGBTQ+), Ability (Persons with Disabilities), Dynamic (People with Neurodiversity), Women in Tech, #OneEarthConcentrix, Hola (Hispanic Latino Network), or in the Military Veteran Network. * Are worries burdening you? Do you have legal or financial questions? Our Employee Assist Program offers you confidential support from professionals, anywhere, anytime, even for your loved ones. * The people here are diverse – just as are the projects and locations! Discover more benefits when you start with the Concentrix Family! * We grow together as part of a globally leading company with all its advantages and thus support the best brands in the world – today and into the future. We are Concentrix!      Are you looking for a company with internationality and heart? Then become part of a great team and apply directly online at https://jobs.concentrix.com - here you will also find more exciting information about your new employer.Do you have any questions about our vacancy? Recruiter Jutta Pralle-Schröder, will be happy to answer them via jutta.pralle@concentrix.com.We look forward to receiving your application so that we can welcome you to our team soon!#EMEACNX#CNXEMEALocation:DEU Berlin - 10 East BuildingLanguage Requirements:English (Required)Time Type:Full time2026-03-31If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsR1589193

Recruiter (f/m/d) with English, hybrid in Berlin - Concentrix

Job Title:&lt;br&gt;&lt;br&gt;Recruiter (f/m/d) with English, hybrid in Berlin&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As a Recruiter (f/m/d), you will ensure that staffing needs are met in order to find, attract and hire the best talent. Together, we can efficiently and effectively meet the dynamic business needs for our growing organisation. This position is responsible for liaising with various departments, clients and operational projects to identify hiring needs and interview candidates for positions. Creating a unique and awesome candidate experience for our potential teammates is a core element of your tasks. To ensure this, you will also work closely with other teams such as People Solutions (HR) and Training to give our new employees the best possible start at Concentrix. Another main responsibility is making sure, that all steps, processes and necessary data for the candidate journey are cared for with integrity, confidentiality and accuracy.&lt;br&gt;&lt;br&gt;You can take over these tasks &lt;strong&gt;hybrid&lt;/strong&gt;: you'll work from home several days a week and on the other days, you come to our vibrant &lt;strong&gt;office in Berlin&lt;/strong&gt; - so we can welcome you here in person, too!&lt;br&gt;&lt;br&gt;Please note that this is a &lt;strong&gt;non-permanent position for 1 year&lt;/strong&gt; (parental leave cover).&lt;br&gt;&lt;br&gt;&lt;strong&gt;We can't wait to see you join us! &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Starting date is &lt;strong&gt;as soon as possible&lt;/strong&gt;, planned for a day in April 2025.&lt;br&gt;&lt;br&gt;&lt;strong&gt;In this role your responsibilities will be:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Responsible for assisting with the candidate selection and administration of recruitment programs.&lt;/li&gt;&lt;li&gt;Receive, screen, and file incoming resumes, background, skill and reference checks.&lt;/li&gt;&lt;li&gt;Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants.&lt;/li&gt;&lt;li&gt;Schedule interviews or assessments, make offers and support the full candidate journey to guarantee an awesome experience.&lt;/li&gt;&lt;li&gt;Directly and indirectly source qualified candidates by leveraging various resources, e.g. internet, community organizations, formal/informal networks, colleges, trade associations.&lt;/li&gt;&lt;li&gt;Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within our HRIS tools.&lt;/li&gt;&lt;li&gt;Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting.&lt;/li&gt;&lt;li&gt;Promote the company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt; Your successful application will include:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Mandatory skills:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Strong communication skills, both written and verbal in fluent English (C1).&lt;/li&gt;&lt;li&gt;Ability to work in our central Berlin location regularly (hybrid model). &lt;/li&gt;&lt;li&gt;Minimum 1 year of experience in recruitment is mandatory. Experience gained in full lifecycle recruitment (high volume recruitment) is preferred.&lt;/li&gt;&lt;li&gt;For internal applications: Please note that we can only consider your application if it contains a motivational letter and either an updated CV or refreshed Workday candidate profile (all in English).&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Additionally you bring in:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Your language skills: any additional european language is a plus.&lt;/li&gt;&lt;li&gt;Proficient in Microsoft Office (especially Excel).&lt;/li&gt;&lt;li&gt;Ability to multi-task, prioritize, and meet timelines on deliverables.&lt;/li&gt;&lt;li&gt;Ability to handle and maintain confidential information.&lt;/li&gt;&lt;li&gt;A bachelor's degree or comparable education in a related field is preferred.&lt;/li&gt;&lt;li&gt;Experience with Workday HR system is a plus.&lt;/li&gt;&lt;li&gt;Self-starter, with a sense of urgency, works well under pressure, ability to work in high-velocity environment.&lt;/li&gt;&lt;li&gt;Sense of professionalism and ability to develop relationships.&lt;/li&gt;&lt;li&gt;Strong attention to detail.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Your Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You take on responsible tasks with a high degree of design freedom in an international work environment. &lt;/li&gt;&lt;li&gt;You can expect an open and motivated team that is eager to warmly welcome you at Concentrix on a first-name basis. &lt;/li&gt;&lt;li&gt;Our team events accompany you throughout the year. &lt;/li&gt;&lt;li&gt;Keep growing! Make use of our internal training and career opportunities – worldwide! &lt;/li&gt;&lt;li&gt;You will receive performance-oriented compensation linked to our jointly achieved business results. &lt;/li&gt;&lt;li&gt;Save with various online shopping discounts specifically for Concentrix employees. Exclusive discounts in many online shops sweeten every shopping trip for you. Explore technology products, fashion, travel, concerts, home accessories, and much more. &lt;/li&gt;&lt;li&gt;With our 20% employer contribution to the company pension plan, you receive additional security in retirement. &lt;/li&gt;&lt;li&gt;Benefit from our employee stock purchase plan: invest in the success of Concentrix and be a part of our growth. &lt;/li&gt;&lt;li&gt;Join the Urban Sports Club for a flexible, discounted subscription that suits your lifestyle, offering activities like swimming, climbing, boxing, or yoga. &lt;/li&gt;&lt;li&gt;Talk to us! We believe that mental health is an important issue and care for each other. &lt;/li&gt;&lt;li&gt;Advocate for your passion in our Game-Changer Resource Groups: Network of Women, Black Professionals Network, PRIDE (LGBTQ+), Ability (Persons with Disabilities), Dynamic (People with Neurodiversity), Women in Tech, #OneEarthConcentrix, Hola (Hispanic Latino Network), or in the Military Veteran Network. &lt;/li&gt;&lt;li&gt;Are worries burdening you? Do you have legal or financial questions? Our Employee Assist Program offers you confidential support from professionals, anywhere, anytime, even for your loved ones. &lt;/li&gt;&lt;li&gt;The people here are diverse – just as are the projects and locations! Discover more benefits when you start with the Concentrix Family! &lt;/li&gt;&lt;li&gt;We grow together as part of a globally leading company with all its advantages and thus support the best brands in the world – today and into the future. We are Concentrix! &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Are you looking for a company with internationality and heart? Then become part of a great team and apply directly online at https://jobs.concentrix.com - here you will also find more exciting information about your new employer.&lt;br&gt;&lt;br&gt;Do you have any questions about our vacancy? Recruiter Jutta Pralle-Schröder, will be happy to answer them via jutta.pralle@concentrix.com.&lt;br&gt;&lt;br&gt;We look forward to receiving your application so that we can welcome you to our team soon!&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;#EMEACNX&lt;br&gt;&lt;br&gt;#CNXEMEA&lt;br&gt;&lt;br&gt;Location:&lt;br&gt;&lt;br&gt;DEU Berlin - 10 East Building&lt;br&gt;&lt;br&gt;Language Requirements:&lt;br&gt;&lt;br&gt;English (Required)&lt;br&gt;&lt;br&gt;Time Type:&lt;br&gt;&lt;br&gt;Full time2026-03-31&lt;br&gt;&lt;br&gt;&lt;strong&gt;If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;R1589193&lt;/strong&gt;

Recruiter (f/m/d) with English, hybrid in Berlin

You should have 1-3 years of management experience, preferably in a call center, strong coaching skills, process improvement ability, and excellent communication. Flexibility in scheduling is required.

You will manage client SLAs, drive revenue, oversee team performance, enhance client relationships, and ensure operational efficiency through reporting and cross-functional collaboration.

Customer Relations

Business, Operations & Strategy

Johannesburg

<div>Job Title:
Operations Manager
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
Essential Functions/Core Responsibilities:<ul><li>Analyse and maintain all Client Service Level Agreements; implement improvement plans as needed</li></ul><ul><li> 
Maximise revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)</li></ul><ul><li> 
Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organisation&rsquo;s policies and applicable legal requirements</li></ul><ul><li> 
Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)</li></ul><ul><li> 
Create and maximize relationships with client partners</li></ul><ul><li> 
Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance</li></ul><ul><li> 
Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching</li></ul><ul><li> 
Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner</li></ul><ul><li> 
Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, Talent teams, etc. - and partner to define action plans that resolve issues and drive continuous improvement</li></ul><ul><li> 
Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from our Business Development team as well as Client and amend where required in order to meet changing requirements</li></ul><ul><li> 
Attend business reviews with the client. This will include preparing and presenting to the client</li></ul><ul><li> 
Attend business reviews internally. This will include preparing and presenting to Senior Managers</li></ul> 
Candidate Profile:<ul><li>At least 1 to 3 years of experience</li></ul>
(with at least two years of Progressive Management Experience - preferred)<ul><li> 
Call centre experience preferred</li></ul><ul><li> 
Demonstrated ability to coach and develop action plans, which maximise performance, and provide effective feedback</li></ul><ul><li> 
Demonstrated ability to analyse and improve work processes; establish a course of action for self and others to accomplish a specific goal</li></ul><ul><li> 
Work well under pressure and follow through on items to completion while maintaining professional demeanour</li></ul><ul><li> 
Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates</li></ul><ul><li> 
Demonstrated ability to organise and prioritise projects in a fast-paced and deadline-oriented business environment</li></ul><ul><li> 
Demonstrated ability to mentor, coach and provide direction to a team of employees</li></ul><ul><li> 
Willingness to work a flexible schedule &ndash; This includes rotational weekends and late shift.</li></ul><h2 class="jobSectionHeader"> 
Career Framework Role</h2>
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.<h2 class="jobSectionHeader"> 
Disclaimer</h2>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ZAF Johannesburg - 19 Ameshoff Street, Johannesburg
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

Job Title:
Operations Manager
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
Essential Functions/Core Responsibilities:Analyse and maintain all Client Service Level Agreements; implement improvement plans as needed
Maximise revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organisation’s policies and applicable legal requirements
Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
Create and maximize relationships with client partners
Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, Talent teams, etc. - and partner to define action plans that resolve issues and drive continuous improvement
Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from our Business Development team as well as Client and amend where required in order to meet changing requirements
Attend business reviews with the client. This will include preparing and presenting to the client
Attend business reviews internally. This will include preparing and presenting to Senior Managers
Candidate Profile:At least 1 to 3 years of experience
(with at least two years of Progressive Management Experience - preferred)
Call centre experience preferred
Demonstrated ability to coach and develop action plans, which maximise performance, and provide effective feedback
Demonstrated ability to analyse and improve work processes; establish a course of action for self and others to accomplish a specific goal
Work well under pressure and follow through on items to completion while maintaining professional demeanour
Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
Demonstrated ability to organise and prioritise projects in a fast-paced and deadline-oriented business environment
Demonstrated ability to mentor, coach and provide direction to a team of employees
Willingness to work a flexible schedule – This includes rotational weekends and late shift.
Career Framework Role
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ZAF Johannesburg - 19 Ameshoff Street, Johannesburg
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Operations Manager - Concentrix

Operations Manager

You must have 6+ years in full stack development with Angular 8+, Java, Spring Boot, RESTful APIs, SQL/NoSQL, Git, CI/CD, and Agile. Strong skills in front-end, OOP, testing, and security are essential.

You will design and implement software solutions, develop client-side applications using Angular, create RESTful APIs, manage databases, automate deployment, and collaborate in Agile sprints.

Software Engineering

IT & Cybersecurity

Hyderabad

<div>Job Title:
Java Angular Full stack
Job Description
We&rsquo;re Concentrix. A new breed of tech company &mdash; Human-centered. Tech-powered. Intelligence-fueled. 
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. 
Our game-changers: 
<ul><li>Challenge Conventions</li><li>Deliver outcomes unimagined</li><li>Create experiences that go beyond WOW</li></ul>
If this is you, we would love to discuss career opportunities with you. 
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. 
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. 
We&rsquo;re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
We are seeking a highly skilled and experienced Full Stack Dev proficient in Angular/React/vue js, Java, and Spring Boot to join our dynamic team. The ideal candidate will play a key role in designing and implementing software solutions that meet our clients' needs.<ul><li>
Minimum of 6+ years of hands-on experience as a Full Stack Developer with expertise in Angular/React/Vue.js, Java, and Spring Boot Microservices</li><li>
Experience as an Angular 8 or advanced is a must.</li><li>
Proficiency in Angular (versions 2 and above), including component-based architecture, services, directives, and reactive programming with RxJS.</li><li>
Must have good knowledge in Object Oriented JavaScript or TypeScript</li><li>
HTML/CSS/Java Script: Strong foundation in front-end technologies, including HTML, CSS, and core JavaScript and Advance JavaScript.</li><li>
Java: In-depth knowledge of Java programming language, with the ability to design and implement scalable server-side components.</li><li>
RESTful APIs: Proficient in designing, implementing, and consuming RESTful APIs to facilitate communication between front-end and back-end components.</li><li>
Spring boot: Expertise in using Spring Boot to develop and deploy micro services, RESTful APIs.</li><li>
Database Management: Experience with both SQL and NoSQL databases, including database design, optimization, and integration.</li><li>
Must have experience in CSS3.</li><li>
Good to have Experience in AEM development.</li><li>
AEM Developer certification is good to have.</li><li>
Experience in Alpine.js is nice to have.</li><li>
Knowledge of unit testing frameworks for front-end.</li><li>
Frontend UI working experience is a must.</li><li>
Knowledge of Pub/Sub model and programming on frontend is nice to have.</li><li>
Knowledge of accessibility guidelines and implementation is a plus.</li><li>
Proficient in using Git for code management and repo management tools like GitLab / GitHub.</li><li>
Familiarity with build tools like Maven or Gradle for project automation.</li><li>
Experience with CI/CD pipelines to automate testing and deployment processes.</li><li>
Knowledge of unit testing frameworks for both front-end and back-end components.</li><li>
Appropriate security considerations that need to be applied while integrating front and back end microservices - Authentication and authorization, Input validation, Secure API design and Access control</li><li>
Ability to configure and implement logging and monitoring tools &ndash; Grafana, Prometheus, splunk</li><li>
Strong problem-solving skills with the ability to debug and troubleshoot issues efficiently.</li><li>
Experience with Agile development methodologies, working in sprints, and collaborating with cross-functional teams.</li></ul>
Location:
IND Work-at-Home
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

Job Title:
Java Angular Full stack
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge ConventionsDeliver outcomes unimaginedCreate experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
We are seeking a highly skilled and experienced Full Stack Dev proficient in Angular/React/vue js, Java, and Spring Boot to join our dynamic team. The ideal candidate will play a key role in designing and implementing software solutions that meet our clients' needs.
Minimum of 6+ years of hands-on experience as a Full Stack Developer with expertise in Angular/React/Vue.js, Java, and Spring Boot Microservices
Experience as an Angular 8 or advanced is a must.
Proficiency in Angular (versions 2 and above), including component-based architecture, services, directives, and reactive programming with RxJS.
Must have good knowledge in Object Oriented JavaScript or TypeScript
HTML/CSS/Java Script: Strong foundation in front-end technologies, including HTML, CSS, and core JavaScript and Advance JavaScript.
Java: In-depth knowledge of Java programming language, with the ability to design and implement scalable server-side components.
RESTful APIs: Proficient in designing, implementing, and consuming RESTful APIs to facilitate communication between front-end and back-end components.
Spring boot: Expertise in using Spring Boot to develop and deploy micro services, RESTful APIs.
Database Management: Experience with both SQL and NoSQL databases, including database design, optimization, and integration.
Must have experience in CSS3.
Good to have Experience in AEM development.
AEM Developer certification is good to have.
Experience in Alpine.js is nice to have.
Knowledge of unit testing frameworks for front-end.
Frontend UI working experience is a must.
Knowledge of Pub/Sub model and programming on frontend is nice to have.
Knowledge of accessibility guidelines and implementation is a plus.
Proficient in using Git for code management and repo management tools like GitLab / GitHub.
Familiarity with build tools like Maven or Gradle for project automation.
Experience with CI/CD pipelines to automate testing and deployment processes.
Knowledge of unit testing frameworks for both front-end and back-end components.
Appropriate security considerations that need to be applied while integrating front and back end microservices - Authentication and authorization, Input validation, Secure API design and Access control
Ability to configure and implement logging and monitoring tools – Grafana, Prometheus, splunk
Strong problem-solving skills with the ability to debug and troubleshoot issues efficiently.
Experience with Agile development methodologies, working in sprints, and collaborating with cross-functional teams.
Location:
IND Work-at-Home
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Java Angular Full stack - Concentrix

India

Java Angular Full stack

You must be bilingual in Italian and English, service-oriented, tech-savvy, adaptable to shifts, a German resident (excluding certain states), and eager to learn. Customer service experience is a plus.

You will handle customer inquiries via various channels, address social media account concerns, provide tailored product advice, and document interactions in the customer database.

<div><div><div>Job Description 
Experience the power of a game-changing career 
 
Are you looking for a job that suits you and your life? Then this job is just right for you. 
 
In this position as a Italian-speaking Customer Service Representative (m/f/d) Social Media Support &ndash; 100% home office, you will be the first point of contact for various customer enquiries, whether by phone, email or chat. 
 
With the following general conditions: 
Start at the next possible date | full-time | 100% home office | Monday &ndash; Sunday from 08am-11pm | Italian and English | Inbound | up to 2.500&euro; gross/month 
 
Does that fit in with your everyday life? Perfect! Then it's our turn - read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as &quot;World's Best Workplaces,&quot; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year. 
 
Career growth and personal development 
Whether you are a career changer, returning to work or a specialist - we will find the right position for you. We are developing further together and we&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. 
 
Experience career success directly with us In fact, most of our leaders have been promoted from within!
 
 
That&rsquo;s why we offer a range of specialisation and Leadership Development programs designed to set you on your way to the kind of career that meets your expectations
 
 
What you will do in this role 
As an Italian-speaking Customer Service Advisor (m/f/d) Social Media Support in our team you will:
<ul><li>Handle customer enquiries and requests and respond to them according to need and situation.</li>
<li>Communicate with customers via different channels (e.g. phone, mail or chat) to ensure an optimal customer experience.</li>
<li>Dealing with the customer's various concerns regarding their social media account, marketing measures and their advertising effectiveness and offering them the right solution.</li>
<li>Provide individual product advice that not only generates orders, but also fulfills the real needs of our customers.</li>
<li>Once the customer is happy, document the interaction in the customer database.</li>
</ul>Your qualifications 
Concentrix is a great match if you:
<ul><li>Are proficient or bilingual in Italian in speech and writing.</li>
<li>Also have a good command of written and spoken English.</li>
<li>Are service-orientated and communicative and are able to meet customers at eye level in a friendly and pleasant manner.</li>
<li>Are interested in social media, online media or digital marketing.</li>
<li>Can flexibly cover the service hours (Monday &ndash; Sunday from 08am &ndash; 11pm), which are staffed using a rotating multi-shift system.</li>
<li>Are confident in using a PC.</li>
<li>Are a German resident. Unfortunately, applicants from Saxony, Hesse, Saarland and Hamburg cannot be considered, even if they have a secondary residence in another state.</li>
<li>Can fulfil the requirements for a remote workplace.</li>
<li>Are willing to continuously expand your skills.</li>
</ul>Ideally you already have:
<ul><li>Experience in customer service</li>
<li>A recognised qualification and experience in customer service support.</li>
</ul>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role. 
 
What&rsquo;s in it for you 
In this role, we offer benefits that help support your unique lifestyle:
<ul><li>We offer you 100% remote work from your first day of work.</li>
<li>Join us full-time. Most weekends are off and are all yours!</li>
<li><ul><li>Depending on the area of work, the salary can be made of a fixed and a variable component. You can expect up to &euro;2,500 gross..</li></ul></li>
<li>With up to 25 vacation days and a flexible working time account, both short and long breaks are possible.</li>
<li>You start with a 7-week (full-time) training course run by certified trainers.</li>
<li>You don't need any previous experience. We will provide you with a mentor to support you right from the start.</li>
<li>In addition, you will receive regular coaching, fresh-ups and development training, which will also be of benefit to your personal development.</li>
<li>Your additional financial security through a company pension scheme comes as standard for us.</li>
<li>Receive an attractive bonus of &euro;500 for every new employee you successfully recruit.</li>
<li>A wide range of employee discounts, negotiated by Concentrix with well-known partners, will help you save big.</li>
<li>We highly value internal training and career opportunities, even worldwide.</li>
<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.</li>
</ul>Experience the best version of you! 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today via our online form and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; 
 
Do you still have questions? 
Then we are just a phone call away. Use our applicant hotline from Monday to Friday from 08:00 - 16:00 on 0800 50 60 080. 
 
Your future place of work: Concentrix GmbH - Homeoffice, Deutschlandweit 
 
Please note that the location still holds its former name. Webhelp is now part of Concentrix and we look forward to receiving your application! 
 
Internal job code: R1530307 
 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you. 
 
Eligibility to work: 
In accordance with German law, only applicants who are legally authorized to work in Germany will be considered for this position.
 
 
#EMEACNX 
#AGENTCNX 
#WAH 
 
Location: 
Germany, Berlin 
 
Language Requirements: 
English (Required), Italian (Required)
JETZT BEWERBEN</div></div></div>

Job Description
Experience the power of a game-changing career

Are you looking for a job that suits you and your life? Then this job is just right for you.

In this position as a Italian-speaking Customer Service Representative (m/f/d) Social Media Support – 100% home office, you will be the first point of contact for various customer enquiries, whether by phone, email or chat.

With the following general conditions:
Start at the next possible date | full-time | 100% home office | Monday – Sunday from 08am-11pm | Italian and English | Inbound | up to 2.500€ gross/month

Does that fit in with your everyday life? Perfect! Then it's our turn - read on and let us impress you, just as we impress our employees day after day. We’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Career growth and personal development
Whether you are a career changer, returning to work or a specialist - we will find the right position for you. We are developing further together and we’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

Experience career success directly with us In fact, most of our leaders have been promoted from within!


That’s why we offer a range of specialisation and Leadership Development programs designed to set you on your way to the kind of career that meets your expectations


What you will do in this role
As an Italian-speaking Customer Service Advisor (m/f/d) Social Media Support in our team you will:
Handle customer enquiries and requests and respond to them according to need and situation.
Communicate with customers via different channels (e.g. phone, mail or chat) to ensure an optimal customer experience.
Dealing with the customer's various concerns regarding their social media account, marketing measures and their advertising effectiveness and offering them the right solution.
Provide individual product advice that not only generates orders, but also fulfills the real needs of our customers.
Once the customer is happy, document the interaction in the customer database.
Your qualifications
Concentrix is a great match if you:
Are proficient or bilingual in Italian in speech and writing.
Also have a good command of written and spoken English.
Are service-orientated and communicative and are able to meet customers at eye level in a friendly and pleasant manner.
Are interested in social media, online media or digital marketing.
Can flexibly cover the service hours (Monday – Sunday from 08am – 11pm), which are staffed using a rotating multi-shift system.
Are confident in using a PC.
Are a German resident. Unfortunately, applicants from Saxony, Hesse, Saarland and Hamburg cannot be considered, even if they have a secondary residence in another state.
Can fulfil the requirements for a remote workplace.
Are willing to continuously expand your skills.
Ideally you already have:
Experience in customer service
A recognised qualification and experience in customer service support.
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you
In this role, we offer benefits that help support your unique lifestyle:
We offer you 100% remote work from your first day of work.
Join us full-time. Most weekends are off and are all yours!
Depending on the area of work, the salary can be made of a fixed and a variable component. You can expect up to €2,500 gross..
With up to 25 vacation days and a flexible working time account, both short and long breaks are possible.
You start with a 7-week (full-time) training course run by certified trainers.
You don't need any previous experience. We will provide you with a mentor to support you right from the start.
In addition, you will receive regular coaching, fresh-ups and development training, which will also be of benefit to your personal development.
Your additional financial security through a company pension scheme comes as standard for us.
Receive an attractive bonus of €500 for every new employee you successfully recruit.
A wide range of employee discounts, negotiated by Concentrix with well-known partners, will help you save big.
We highly value internal training and career opportunities, even worldwide.
You can expect an open and motivated team that is eager to welcome you to Concentrix.
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today via our online form and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Do you still have questions?
Then we are just a phone call away. Use our applicant hotline from Monday to Friday from 08:00 - 16:00 on 0800 50 60 080.

Your future place of work: Concentrix GmbH - Homeoffice, Deutschlandweit

Please note that the location still holds its former name. Webhelp is now part of Concentrix and we look forward to receiving your application!

Internal job code: R1530307

Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.

Eligibility to work:
In accordance with German law, only applicants who are legally authorized to work in Germany will be considered for this position.


#EMEACNX
#AGENTCNX
#WAH

Location:
Germany, Berlin

Language Requirements:
English (Required), Italian (Required)
JETZT BEWERBEN

Concentrix

Mission