FAQs
What kind of experience do I need to apply for the Customer Sales Advisor role?
Ideally, you should have experience delivering great customer service in a retail sales environment, or in another customer-focused sales role.
What training will I receive if I get hired?
You will receive product knowledge and skills training to help you demonstrate and explain our products, as well as the practical aspects of our fitting services.
Is there a requirement to work on weekends?
Yes, you will need to be available to work on a rota basis, which includes weekends.
What qualities are essential for success in this role?
A proactive approach to helping customers, problem-solving skills, and the ability to understand customer needs are essential to succeed in this role.
Are there opportunities for career progression?
Yes, we invest heavily in training to support your career development, whether it's within Retail or elsewhere in the Group.
What benefits do employees receive?
Employees enjoy a variety of benefits including store discounts, employee wellness programs, life assurance, uniform, and options to join various savings schemes.
Do we have a discount program for employees?
Yes, employees receive a store discount of 25% off most products across Halfords and Tredz, among other discounts.
Is there a financial planning option available to employees?
Yes, we offer Wagestream, a financial planning app that allows you to access up to 30% of your pay as you earn it and helps in saving automatically for the future.
Is Halfords committed to diversity and inclusion?
Yes, we are committed to creating an inclusive workplace and welcome applications from all backgrounds, embracing diversity within our team.
Do I need sales target experience to apply?
Ideally, you should have some experience working towards and achieving sales targets, but it is not a strict requirement.