FAQs
What is the primary role of a Customer Sales Advisor?
The primary role of a Customer Sales Advisor is to deliver excellent customer service by understanding customers' needs, demonstrating and explaining products, and assisting with fitting services while working efficiently.
Is retail sales experience required for this position?
While having experience in retail sales is ideal, candidates from other customer-focused sales environments may also be a great fit for this role.
What skills are necessary to succeed as a Customer Sales Advisor?
Key skills necessary for success include experience in delivering great customer service, a proactive approach to assisting customers, problem-solving capabilities, and ideally some experience in meeting sales targets.
What are the working hours and schedule for this role?
The position requires availability to work on a rota basis, including weekends.
What training and development opportunities are provided?
The company invests heavily in training to equip colleagues with product knowledge and sales skills, supporting career development in various paths within the Retail Group.
What kind of benefits can employees expect?
Employees can enjoy a range of benefits, including store discounts, employee discounts on garage bills, discounts on breakdown cover, wellness programs, a Trade Price Bike Scheme, life assurance, a Sharesave scheme, and more.
Is there any assistance offered for financial planning?
Yes, employees have access to Wagestream, a financial planning app that allows them to access a portion of their pay as they earn it and set aside savings automatically from their salary.
What is the company's focus and growth direction?
The company is rapidly growing with an emphasis on motoring services and electric mobility, aiming to be the leading retailer of motoring and cycling products and services in the UK.
Will I receive support for my health care costs?
Yes, employees have access to a Health Cash Plan that allows them to claim cash back towards healthcare costs and gain access to health and well-being services.
What if I need assistance during my employment?
Employees can utilize the employee wellness program, which offers free, independent, confidential support and counseling 24/7.