FAQs
What is the primary focus of the Customer Sales Advisor role?
The primary focus of the Customer Sales Advisor role is to deliver excellent customer service and sales support, demonstrating and explaining products while meeting customer needs.
Is retail sales experience necessary for this role?
While retail sales experience is ideal, experience in any customer-focused sales environment is also welcomed.
What skills are essential for success in this role?
Essential skills for success in this role include delivering great customer service, a proactive approach to helping customers, problem-solving abilities, and experience working towards sales targets.
What are the working hours for this position?
The role requires availability to work on a rota basis, including weekends.
What training and development opportunities are available?
The company invests heavily in training to help colleagues develop their skills and career paths, whether in retail or other areas within the Group.
What benefits do employees receive?
Employees enjoy various benefits including store discounts, employee discounts on services, a wellness program, life assurance, and options for the Sharesave scheme among others.
How does the company support employees' financial well-being?
The company offers a Wagestream financial planning app, providing employees control over their pay, enabling access to earned wages and helping to build a savings fund.
Is there any support for health and well-being?
Yes, employees can access a Health Cash Plan to claim cash back toward healthcare costs and utilize health and well-being services.
Does Halfords encourage applications from diverse backgrounds?
Yes, Halfords is committed to creating an inclusive workplace and welcomes applications from all backgrounds, embracing diversity within the organization.
What is the company’s current focus in terms of growth?
The company is currently focused on rapidly growing its business with an emphasis on motoring services and electric mobility.