FAQs
Do we support remote work?
Yes, you can work from home as a Customer Service Advisor, or you can work from our office in Little Island if that is your preference.
What are the working hours for this position?
The working hours are from 8 am to 8 pm, Monday to Sunday, totaling 40 hours per week.
What is the starting salary for this role?
The starting salary for this position is €26,832 per annum.
How many customer queries will I handle per day?
You will handle a high number of customer queries, up to 60 calls per day.
What skills are required for this position?
The role requires strong communication skills, attention to detail, organizational skills, and proficiency in Microsoft Office, especially Excel.
When is the expected start date for this role?
The anticipated start date for this role is Monday, 9th September 2024.
What benefits do you offer to employees?
Employees receive 20 days of holiday, access to a pension scheme, eyecare vouchers, Employee Assistance Programme, life assurance benefit, and various lifestyle savings and discounts.
Is there an opportunity for career development within the company?
Yes, there are opportunities within Capita Ireland to develop your skills and progress your career.
How can I apply for this position?
You can apply by choosing 'Apply now' to fill out the short application and complete the assessment process.
Do you provide support for applicants with disabilities?
Yes, we are committed to providing an inclusive, barrier-free recruitment process and working environment. If you need adjustments or support, please contact us for assistance.