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Customer Service Assistant - Nights

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BP

Jul 11

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
  • Reading

Requirements

  • Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

Responsibilities

  • Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
  • Serving customers efficiently, ensuring their needs are met promptly and effectively
  • Fostering a positive and inclusive work environment, in line with bp beliefs
  • Preparing and serving food and drink items from our Wild Bean Café
  • Taking in deliveries, replenishing stock and stock management tasks
  • Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
  • Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

Application Process

  • To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.

FAQs

What is the role of a Customer Service Assistant at bp retail?

The Customer Service Assistant at bp retail is responsible for ensuring customer safety, serving customers efficiently, fostering a positive work environment, preparing food and drinks, managing stock, supporting promotions and loyalty schemes, and performing cleaning duties throughout the store and forecourt.

What are the benefits of working as a Customer Service Assistant at bp?

Employees receive a 25% discount on in-store goods (with exclusions), paid holiday, flexible hours, access to 24/7 online GP and wellbeing services through the Retail Trust, discounts with other businesses, family leave, career progression opportunities, competitive pay rates, job security, a pension scheme, a share save scheme, and access to mental health resources like the Headspace app and Thrive wellbeing portal.

Is prior retail experience required to apply for this position?

No, prior retail experience is not required. bp provides online and on-the-job training to help you develop the necessary skills and capabilities to perform your role effectively.

What are the working hours for this position?

This position is for night shifts; however, specific hours can vary, and flexibility is offered.

How do I apply for the Customer Service Assistant position?

To apply, you need to log into the applicant portal at bpretailjobs.com. You can either create a new account or log into an existing one and apply for the role by clicking the "Apply" button at the bottom of the job page. Be sure to fill out your personal details and attach an up-to-date CV when submitting your application.

What is the minimum age requirement to apply for this job?

Applicants must be at least 18 years old to apply for this position.

What kind of training will I receive if hired?

You will receive both online training and hands-on training at the job to ensure you acquire the skills necessary to succeed in your role as a Customer Service Assistant.

Are there opportunities for career advancement within bp retail?

Yes, bp offers the opportunity to progress your career, providing pathways for employees to move up within the organization.

BP

Reimagining energy for people and our planet

Energy
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Benefits

  • Health Insurance

  • Dental Insurance

  • Accidental Death & Dismemberment Insurance

  • Disability Insurance

  • Vision Insurance