Health Insurance

Dental Insurance

Accidental Death & Dismemberment Insurance

Disability Insurance

Vision Insurance

Fortune 500

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Energy

Oil & Gas

Reimagining energy for people and our planet

You need a bachelor’s degree, 3+ years in support roles, advanced Excel/PowerPoint skills, project management experience, SAP/Salesforce knowledge, and strong communication and critical thinking abilities.

You will coordinate sales analysis, manage customer setups in SAP, resolve operational issues, track contracts, enhance customer relationships, improve processes, and support incident management.

Customer Relations

Sales & Business Development

Pune

<div><p>Job summary</p><div>
<p><b>Entity:
</b></p>Customers &amp; Products<p><b><br>
Job Family Group:
</b></p>Business Support Group<p><b><br>
Job Description:
</b></p><h3 class="jobSectionHeader"><b>As bp transitions to a coordinated energy company, we must adapt to a changing world and maintain driven performance. bp&rsquo;s customers &amp; products (C&amp;P) business area is setting up a business and technology center (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise</b><b><i>.</i></b><b> The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&amp;P, working together with other functions across bp. This is an exciting time to join bp and the customers &amp; products BTC.</b></h3><h3 class="jobSectionHeader"><br>
<b>
The Customer Excellence Coordinator works within the Supply, Trading and Shipping (ST&amp;S) and Mobility &amp; Convenience (M&amp;C) Sales team to implement the customer strategy!</b></h3><h3 class="jobSectionHeader"><b>
It is an interactive and fast-paced position with broad connectivity to various parts of the business. The position is vital in effectively contributing to the selling of branded and unbranded fuel by managing operational execution of existing customer-base, assisting in business development execution and support of new account generation!</b></h3><p></p><h3 class="jobSectionHeader"><b>
Duties and Responsibilities:</b></h3><p></p><h3 class="jobSectionHeader"><b>
Execution and coordination of Sales Manager deal negotiation analysis, account planning, account reviews, and gathering of customer and industry insights.</b></h3><h3 class="jobSectionHeader"><b>
Project manage the coordination of the customer set up requests in SAP and a terminal system with various cross functional teams; determine process, time management, data requirements, inputs, and outputs for a successful execution.</b></h3><h3 class="jobSectionHeader"><b>
Lead daily sales operational issues that arise in support of Sales Managers and customers. This includes problem solving to identify the root cause such as executing customer communications of key Sales or Supply related messages, nurturing customer operational needs such as escalation of customer loading and/or working with Supply to resolve supply issues.</b></h3><h3 class="jobSectionHeader"><b>
Manage customer contractual commitments, including tracking, monitoring, reporting, etc.</b></h3><h3 class="jobSectionHeader"><b>
Be the single point of contact and build on customer relationship management, with attention to Marketing programs, offer delivery, volume demand forecasting, and account-profile management.</b></h3><h3 class="jobSectionHeader"><b>
Ensure silent-running and compliance of processes by taking initiative on process improvement opportunities within Sales and in coordination with other parts of M&amp;C/ST&amp;S and its functions (Legal, Marketing, Finance, Supply, and Global Business Service (GBS)). This includes ensuring accurate documentation is available and being applied.</b></h3><h3 class="jobSectionHeader"><b>
Responsible for ensuring processes and delegations are followed in accordance with internal control policies while maintaining compliancy with established data policies and governance processes.</b></h3><h3 class="jobSectionHeader"><b>
Support incident management issues impacting our customers that may include off hour support for supply, weather, fuel product quality and/or various incidents.</b></h3><p></p><h3 class="jobSectionHeader"><b>
Education &amp; Qualifications:</b></h3><ul><div><h3 class="jobSectionHeader"><b>
Bachelor&rsquo;s degree</b></h3></div><div><h3 class="jobSectionHeader"><b>
3+ years of experience with roles supporting Sales, Supply, Marketing and/or finance organizations.</b></h3></div><div><h3 class="jobSectionHeader"><b>
Advanced Microsoft Office skills, specifically Excel and PowerPoint.</b></h3></div><div><h3 class="jobSectionHeader"><b>
Consistent record of project management and/or coordination experience.</b></h3></div><div><h3 class="jobSectionHeader"><b>
Experience with SAP and Salesforce is a plus.</b></h3></div><div><h3 class="jobSectionHeader"><b>
Knowledge of Power BI and Big Data Analytics a plus.</b></h3></div><div><h3 class="jobSectionHeader"><b>
Proficient in understanding US commercial and contractual terms a plus</b></h3></div><div><h3 class="jobSectionHeader"><b>
Mastery in written and verbal communication - English</b></h3></div><div><h3 class="jobSectionHeader"><b>
Customer and account relationship management</b></h3></div><div><h3 class="jobSectionHeader"><b>
Proven critical thinking skills</b></h3></div><div><h3 class="jobSectionHeader"><b>
Foundational knowledge of accounting principles</b></h3></div><div><h3 class="jobSectionHeader"><b>
Risk mitigation</b></h3></div><div><h3 class="jobSectionHeader"><b>
Base knowledge in US Fuels and convenience (i.e. consumer experience)</b></h3></div><div><h3 class="jobSectionHeader"><b>
Knowledge of US geography</b></h3></div></ul><p><b><br>
Travel Requirement</b></p>
Negligible travel should be expected with this role<p><b><br>
Relocation Assistance:</b></p>
This role is eligible for relocation within country<p><b><br>
Remote Type:</b></p>
This position is a hybrid of office/remote working<p><b><br>
Skills:</b></p>
Agility core practices, Analytical Thinking, Business process improvement, Client Relationship Building, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Microsoft Power Business Intelligence (BI), Project Management, Resilience, Risk Mitigation Strategies, Salesforce Database, Sustainability awareness and action, Understanding Emotions, Workload Prioritization<p><b><br>
Legal Disclaimer:</b></p><p></p><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp&rsquo;s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.<br>
<br>
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p></div></div>

Job summary
Entity:
Customers & Products
Job Family Group:
Business Support Group
Job Description:
As bp transitions to a coordinated energy company, we must adapt to a changing world and maintain driven performance. bp’s customers & products (C&P) business area is setting up a business and technology center (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC.

The Customer Excellence Coordinator works within the Supply, Trading and Shipping (ST&S) and Mobility & Convenience (M&C) Sales team to implement the customer strategy!
It is an interactive and fast-paced position with broad connectivity to various parts of the business. The position is vital in effectively contributing to the selling of branded and unbranded fuel by managing operational execution of existing customer-base, assisting in business development execution and support of new account generation!
Duties and Responsibilities:
Execution and coordination of Sales Manager deal negotiation analysis, account planning, account reviews, and gathering of customer and industry insights.
Project manage the coordination of the customer set up requests in SAP and a terminal system with various cross functional teams; determine process, time management, data requirements, inputs, and outputs for a successful execution.
Lead daily sales operational issues that arise in support of Sales Managers and customers. This includes problem solving to identify the root cause such as executing customer communications of key Sales or Supply related messages, nurturing customer operational needs such as escalation of customer loading and/or working with Supply to resolve supply issues.
Manage customer contractual commitments, including tracking, monitoring, reporting, etc.
Be the single point of contact and build on customer relationship management, with attention to Marketing programs, offer delivery, volume demand forecasting, and account-profile management.
Ensure silent-running and compliance of processes by taking initiative on process improvement opportunities within Sales and in coordination with other parts of M&C/ST&S and its functions (Legal, Marketing, Finance, Supply, and Global Business Service (GBS)). This includes ensuring accurate documentation is available and being applied.
Responsible for ensuring processes and delegations are followed in accordance with internal control policies while maintaining compliancy with established data policies and governance processes.
Support incident management issues impacting our customers that may include off hour support for supply, weather, fuel product quality and/or various incidents.
Education & Qualifications:
Bachelor’s degree
3+ years of experience with roles supporting Sales, Supply, Marketing and/or finance organizations.
Advanced Microsoft Office skills, specifically Excel and PowerPoint.
Consistent record of project management and/or coordination experience.
Experience with SAP and Salesforce is a plus.
Knowledge of Power BI and Big Data Analytics a plus.
Proficient in understanding US commercial and contractual terms a plus
Mastery in written and verbal communication - English
Customer and account relationship management
Proven critical thinking skills
Foundational knowledge of accounting principles
Risk mitigation
Base knowledge in US Fuels and convenience (i.e. consumer experience)
Knowledge of US geography
Travel Requirement
Negligible travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Analytical Thinking, Business process improvement, Client Relationship Building, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Microsoft Power Business Intelligence (BI), Project Management, Resilience, Risk Mitigation Strategies, Salesforce Database, Sustainability awareness and action, Understanding Emotions, Workload Prioritization
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Customer Excellence Coordinator - BP

<div>
 <p>Job summary</p>
 <div>
  <p><b>Entity: </b></p>Customers &amp; Products
  <p><b><br> Job Family Group: </b></p>Business Support Group
  <p><b><br> Job Description: </b></p>
  <h3 class="jobSectionHeader"><b>As bp transitions to a coordinated energy company, we must adapt to a changing world and maintain driven performance. bp’s customers &amp; products (C&amp;P) business area is setting up a business and technology center (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise</b><b><i>.</i></b><b> The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&amp;P, working together with other functions across bp. This is an exciting time to join bp and the customers &amp; products BTC.</b></h3>
  <h3 class="jobSectionHeader"><br> <b> The Customer Excellence Coordinator works within the Supply, Trading and Shipping (ST&amp;S) and Mobility &amp; Convenience (M&amp;C) Sales team to implement the customer strategy!</b></h3>
  <h3 class="jobSectionHeader"><b> It is an interactive and fast-paced position with broad connectivity to various parts of the business. The position is vital in effectively contributing to the selling of branded and unbranded fuel by managing operational execution of existing customer-base, assisting in business development execution and support of new account generation!</b></h3>
  <p></p>
  <h3 class="jobSectionHeader"><b> Duties and Responsibilities:</b></h3>
  <p></p>
  <h3 class="jobSectionHeader"><b> Execution and coordination of Sales Manager deal negotiation analysis, account planning, account reviews, and gathering of customer and industry insights.</b></h3>
  <h3 class="jobSectionHeader"><b> Project manage the coordination of the customer set up requests in SAP and a terminal system with various cross functional teams; determine process, time management, data requirements, inputs, and outputs for a successful execution.</b></h3>
  <h3 class="jobSectionHeader"><b> Lead daily sales operational issues that arise in support of Sales Managers and customers. This includes problem solving to identify the root cause such as executing customer communications of key Sales or Supply related messages, nurturing customer operational needs such as escalation of customer loading and/or working with Supply to resolve supply issues.</b></h3>
  <h3 class="jobSectionHeader"><b> Manage customer contractual commitments, including tracking, monitoring, reporting, etc.</b></h3>
  <h3 class="jobSectionHeader"><b> Be the single point of contact and build on customer relationship management, with attention to Marketing programs, offer delivery, volume demand forecasting, and account-profile management.</b></h3>
  <h3 class="jobSectionHeader"><b> Ensure silent-running and compliance of processes by taking initiative on process improvement opportunities within Sales and in coordination with other parts of M&amp;C/ST&amp;S and its functions (Legal, Marketing, Finance, Supply, and Global Business Service (GBS)). This includes ensuring accurate documentation is available and being applied.</b></h3>
  <h3 class="jobSectionHeader"><b> Responsible for ensuring processes and delegations are followed in accordance with internal control policies while maintaining compliancy with established data policies and governance processes.</b></h3>
  <h3 class="jobSectionHeader"><b> Support incident management issues impacting our customers that may include off hour support for supply, weather, fuel product quality and/or various incidents.</b></h3>
  <p></p>
  <h3 class="jobSectionHeader"><b> Education &amp; Qualifications:</b></h3>
  <ul>
   <div>
    <h3 class="jobSectionHeader"><b> Bachelor’s degree</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> 3+ years of experience with roles supporting Sales, Supply, Marketing and/or finance organizations.</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Advanced Microsoft Office skills, specifically Excel and PowerPoint.</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Consistent record of project management and/or coordination experience.</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Experience with SAP and Salesforce is a plus.</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Knowledge of Power BI and Big Data Analytics a plus.</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Proficient in understanding US commercial and contractual terms a plus</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Mastery in written and verbal communication - English</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Customer and account relationship management</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Proven critical thinking skills</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Foundational knowledge of accounting principles</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Risk mitigation</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Base knowledge in US Fuels and convenience (i.e. consumer experience)</b></h3>
   </div>
   <div>
    <h3 class="jobSectionHeader"><b> Knowledge of US geography</b></h3>
   </div>
  </ul>
  <p><b><br> Travel Requirement</b></p> Negligible travel should be expected with this role
  <p><b><br> Relocation Assistance:</b></p> This role is eligible for relocation within country
  <p><b><br> Remote Type:</b></p> This position is a hybrid of office/remote working
  <p><b><br> Skills:</b></p> Agility core practices, Analytical Thinking, Business process improvement, Client Relationship Building, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Microsoft Power Business Intelligence (BI), Project Management, Resilience, Risk Mitigation Strategies, Salesforce Database, Sustainability awareness and action, Understanding Emotions, Workload Prioritization
  <p><b><br> Legal Disclaimer:</b></p>
  <p></p>
  <p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.<br> <br> If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p>
 </div>
</div>

Customer Excellence Coordinator

You should have a passion for customer service, enjoy teamwork, and thrive in a fast-paced environment. Previous retail experience is not required; training will be provided.

You will prioritize safety, serve customers efficiently, prepare food and drinks, manage stock, support promotions, and maintain cleanliness throughout the store and forecourt.

Hospitality & Retail

Edinburgh

<div><p><b>Customer service assistant</b></p>
<p><b>
About bp retail</b></p>
<p>
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.&lrm;</p>
<p><b>
What you get</b></p>
<ul>
<li>Flexible hours</li>
<li>Career progression</li>
<li>Paid holiday</li>
<li>25% discount on in store goods *exclusions apply</li>
<li>Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)</li>
<li>Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)</li>
<li>Shopping and leisure discounts</li>
<li>Free barista style hot drinks</li>
<li>Family leave</li>
<li>Competitive pay rates</li>
<li>Pension scheme</li>
<li>Share save scheme</li>
<li>Find out more about our benefits here</li>
</ul>
<p><b>What we are looking for</b></p>
<p>
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don&rsquo;t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.</p>
<p><b>
What you will be responsible for</b></p>
<ul>
<li>Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority</li>
<li>Serving customers efficiently, ensuring their needs are met promptly and effectively</li>
<li>Fostering a positive and inclusive work environment, in line with bp beliefs</li>
<li>Preparing and serving food and drink items from our Wild Bean Caf&eacute;</li>
<li>Taking in deliveries, replenishing stock and stock management tasks</li>
<li>Being proactive with supporting bp&rsquo;s offers, promotions and bp loyalty scheme</li>
<li>Carrying out cleaning duties in all aspects of the store, facilities, and forecourt</li></ul><br>
<p></p>
<p><b>
How to apply &ndash; </b>simply click on apply and have an up-to-date CV ready!</p>
<p><b>
You can find out more about bp retail </b><b>here.</b></p>
<p><b>
Applicants welcome from 16+</b></p></div>

Customer service assistant

About bp retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.‎

What you get

Flexible hours
Career progression
Paid holiday
25% discount on in store goods *exclusions apply
Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
Shopping and leisure discounts
Free barista style hot drinks
Family leave
Competitive pay rates
Pension scheme
Share save scheme
Find out more about our benefits here

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What you will be responsible for

Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
Serving customers efficiently, ensuring their needs are met promptly and effectively
Fostering a positive and inclusive work environment, in line with bp beliefs
Preparing and serving food and drink items from our Wild Bean Café
Taking in deliveries, replenishing stock and stock management tasks
Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
Carrying out cleaning duties in all aspects of the store, facilities, and forecourt


How to apply – simply click on apply and have an up-to-date CV ready!

You can find out more about bp retail here.

Applicants welcome from 16+

Retail Customer Service Assistant - BP

Retail Customer Service Assistant

You must be an experienced leader, foster a diverse team, prioritize safety, and effectively manage store operations while maximizing product value and embodying company beliefs.

You will lead the team, ensure compliance with safety and food regulations, drive financial performance, and manage staffing, development, and training for exceptional customer service.

Facilities Management

Southampton

<div><p><b>Store manager</b></p>
<p><b>
About bp retail
</b></p><p>We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.&lrm;</p>
<p><b>
What you get</b></p>
<ul>
<li>Management bonus (up to 14.25% of annual salary)</li>
<li>Flexible hours</li>
<li>Career progression</li>
<li>Paid holiday</li>
<li>25% discount on in store goods *exclusions apply</li>
<li>Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)</li>
<li>Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)</li>
<li>Shopping and leisure discounts</li>
<li>Free barista style hot drinks</li>
<li>Family leave</li>
<li>Competitive pay rates</li>
<li>Pension scheme</li>
<li>Share save scheme</li>
<li>Find out more about our benefits here</li>
</ul>
<p><b>What we are we looking for in a Store Manager</b></p>
<p>
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp&rsquo;s beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.</p>
<p><b>
What you are responsible for</b></p>
<p>
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Caf&eacute;.</p>
<ul>
<li>Ensure that the store operates safely and legally in accordance with bp&rsquo;s HSSE, food safety and compliance policies and procedures</li>
<li>Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth</li>
<li>Maximise the financial performance and all of the KPI&rsquo;s of the store through store efficiency and productivity</li>
<li>Carry out all people related tasks for the store team, including engagement, development, training and recruitment.</li>
</ul>
<p><b>How to apply &ndash; </b>simply click on apply and have an up-to-date CV ready!</p>
<p><b>
You can find out more about bp retail </b><b>here.</b></p></div>

Store manager

About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.‎

What you get

Management bonus (up to 14.25% of annual salary)
Flexible hours
Career progression
Paid holiday
25% discount on in store goods *exclusions apply
Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
Shopping and leisure discounts
Free barista style hot drinks
Family leave
Competitive pay rates
Pension scheme
Share save scheme
Find out more about our benefits here

What we are we looking for in a Store Manager

An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp’s beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.

What you are responsible for

As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.

Ensure that the store operates safely and legally in accordance with bp’s HSSE, food safety and compliance policies and procedures
Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth
Maximise the financial performance and all of the KPI’s of the store through store efficiency and productivity
Carry out all people related tasks for the store team, including engagement, development, training and recruitment.

How to apply – simply click on apply and have an up-to-date CV ready!

You can find out more about bp retail here.

Retail Store Manager - BP

Retail Store Manager

You must excel in interpersonal skills, thrive in a busy environment, prioritize customer experience, have a confident personality for promotions, ensure safety, and be flexible with your schedule.

You create an engaging atmosphere in the store, enhance customer experiences, and gather insights from interactions to improve products and services daily.

Perth

<div></div><div><div><b>Job no:</b> 897977<br>
<b>Work type:</b> Casual<br>
<b>Location:</b> Perth<br>
<b>Categories:</b> Customer Service Representative<br>
</div>
<div><div><p><b>bp Thomsons Lake</b></p>
<p><b>
Join a global retail company that's shaping a brighter future for all.</b></p>
</div>
<div><p>At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.</p></div><div><br>
<p>
</p></div><div><p>As a<b> </b><b>Customer Service Representative</b>, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.</p></div><div><br>
<p>
</p></div><div><p><b>Life at bp!</b></p>
</div>
<div><p>We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.</p></div><div><br>
<p>
</p></div><div><p><b>Why you'll enjoy working here</b></p>
<ul>
<li><p>Generous, above industry hourly rate</p>
</li>
<li><p>Job stability with an essential service</p>
</li>
<li><p>10% discount on in-store items</p>
</li>
<li><p>Supportive health and wellbeing benefits</p>
</li>
<li><p>Free on-site parking</p>
</li>
<li><p>Fuel Discounts</p></li></ul><br>
</div>
<p></p><div><p><b>When you join the team, you&rsquo;ll bring:</b></p>
<ul>
<li><p>Extraordinary interpersonal skills, building lasting connections with customers</p>
</li>
<li><p>Energy and motivation to keep pace within an active and busy environment</p>
</li>
<li><p>Ability to prioritise without sacrificing the customer experience</p>
</li>
<li><p>Vibrant personality with confidence to convert in-store promotions</p>
</li>
<li><p>Safety first approach with a level-head in emergency situations</p>
</li>
<li><p>Flexibility with your schedule, working a variety of hours across a 24-hour operation</p></li></ul><br>
</div>
<p></p><div><p><b>Working Hours</b></p>
</div>
<div><p>Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You&rsquo;ll be working a variety of shifts, including nights and weekends.</p></div><div><br>
<p>
</p></div><div><p><b>Ready to discover even more benefits? !</b></p>
</div>
<div><p>bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.</p>
</div>
</div><p><b>Advertised:</b> 17 Dec 2024 W. Australia Standard Time<br>
<b>Applications close:</b> 31 Dec 2024 W. Australia Standard Time</p></div><p></p>

Job no: 897977
Work type: Casual
Location: Perth
Categories: Customer Service Representative

bp Thomsons Lake

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

Generous, above industry hourly rate

Job stability with an essential service

10% discount on in-store items

Supportive health and wellbeing benefits

Free on-site parking

Fuel Discounts

When you join the team, you’ll bring:

Extraordinary interpersonal skills, building lasting connections with customers

Energy and motivation to keep pace within an active and busy environment

Ability to prioritise without sacrificing the customer experience

Vibrant personality with confidence to convert in-store promotions

Safety first approach with a level-head in emergency situations

Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

Ready to discover even more benefits? !

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.

Advertised: 17 Dec 2024 W. Australia Standard Time
Applications close: 31 Dec 2024 W. Australia Standard Time

Customer Service Representative (Casual) - BP

Customer Service Representative (Casual)

You should have a passion for customer service, enjoy teamwork in a fast-paced setting, and be open to training. Applicants aged 16+ are welcome, no prior retail experience needed.

You will ensure safety, serve customers, prepare food and drinks, manage stock, support promotions, and maintain cleanliness throughout the store and forecourt.

<div>
 <p><b>Customer service assistant</b></p>
 <p><b> About bp retail</b></p>
 <p>We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.‎</p>
 <p><b> What you get</b></p>
 <ul>
  <li>Flexible hours</li>
  <li>Career progression</li>
  <li>Paid holiday</li>
  <li>25% discount on in store goods *exclusions apply</li>
  <li>Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)</li>
  <li>Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)</li>
  <li>Shopping and leisure discounts</li>
  <li>Free barista style hot drinks</li>
  <li>Family leave</li>
  <li>Competitive pay rates</li>
  <li>Pension scheme</li>
  <li>Share save scheme</li>
  <li>Find out more about our benefits here</li>
 </ul>
 <p><b>What we are looking for</b></p>
 <p>Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.</p>
 <p><b> What you will be responsible for</b></p>
 <ul>
  <li>Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority</li>
  <li>Serving customers efficiently, ensuring their needs are met promptly and effectively</li>
  <li>Fostering a positive and inclusive work environment, in line with bp beliefs</li>
  <li>Preparing and serving food and drink items from our Wild Bean Café</li>
  <li>Taking in deliveries, replenishing stock and stock management tasks</li>
  <li>Being proactive with supporting bp’s offers, promotions and bp loyalty scheme</li>
  <li>Carrying out cleaning duties in all aspects of the store, facilities, and forecourt</li>
 </ul><br>
 <p></p>
 <p><b> How to apply – </b>simply click on apply and have an up-to-date CV ready!</p>
 <p><b> You can find out more about bp retail </b><b>here.</b></p>
 <p><b> Applicants welcome from 16+</b></p>
</div>

BP

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Health Insurance

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Accidental Death & Dismemberment Insurance

Disability Insurance

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