FAQs
What is the job title for this position?
The job title is Customer Service Representative.
Where is the job located?
The job is located at Square One in Mississauga, Ontario.
Is this a full-time or part-time position?
This is a part-time permanent position.
What are the primary responsibilities of a Customer Service Representative in this role?
The primary responsibilities include providing exceptional service at the Cash Desk, handling cash transactions, bagging purchased products, answering store phones, maintaining the Service desk, updating client information files, assisting with e-commerce requests, and aiding clients with in-store pick-ups.
What experience is required for successful candidates?
Successful candidates will typically have 2 years of experience in a client-facing role at the service desk, with a focus on providing exceptional customer service.
What skills are necessary for this position?
Necessary skills include a strong service orientation, attention to detail, interest in technology, teamwork ability, strong multi-tasking skills, and effective communication skills.
What are some of the perks of working in this position?
Perks include competitive pay, opportunities for monthly and annual bonuses, industry discounts, a comprehensive benefits package, a pension and RRSP programs, a modern workplace, support for career goals, and a commitment to diversity and internal growth.
What kind of training or support can employees expect?
Employees can expect coaching committed to supporting the achievement of personal career goals.
Is there a focus on diversity and inclusion within the company?
Yes, the company fosters a rich and diverse culture through an internal Diversity Equity and Inclusion Council.
How does the company view internal growth and promotions?
The company values internal growth and promotion and is committed to succession planning for employees' future careers.