FAQs
What is the job title being offered?
The job title being offered is Customer Service Representative.
Where is the job located?
The job is located at Sherway Gardens in Etobicoke, Ontario.
What type of employment is this position?
This is a part-time permanent position.
Who will the Customer Service Representative report to?
The Customer Service Representative will report to the Customer Service Lead.
What are the main responsibilities of the Customer Service Representative?
The main responsibilities include providing exceptional service at the Cash Desk, cash handling functions, bagging and tissuing purchased products, answering store phones, maintaining the Service desk, updating client information, assisting with inter-store transfers and e-commerce requests, and supporting clients picking up online purchases in-store.
What qualifications are preferred for candidates applying to this position?
Candidates are preferred to have 2 years’ experience in a client-facing role, a strong service orientation, attention to detail, a demonstrated interest in technology, the ability to work in a team, strong multi-tasking skills, and strong communication skills.
What are some perks of working in this position?
Perks include competitive pay with potential earnings from sales, monthly and annual team bonuses, industry discounts, a comprehensive benefits package, pension and RRSP programs, a modern workplace, career support from a coach, and a commitment to diversity and internal growth.
How does Harry Rosen Inc. support diversity and inclusion?
Harry Rosen Inc. fosters a diverse and inclusive environment through an internal Diversity Equity and Inclusion Council and is committed to providing reasonable accommodations for applicants with needs during the selection process.
How can I request accommodation during the interview process?
If you need assistance during the selection process, you can contact Harry Rosen's HR team at careers@harryrosen.com with your details regarding accommodation needs.