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Customer Service Representative (Casual)

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BP

8d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Perth
  • 5d left

AI generated summary

  • You must excel in interpersonal skills, thrive in a busy environment, prioritize customer experience, have a confident personality for promotions, ensure safety, and be flexible with your schedule.
  • You create an engaging atmosphere in the store, enhance customer experiences, and gather insights from interactions to improve products and services daily.

Requirements

  • Extraordinary interpersonal skills, building lasting connections with customers
  • Energy and motivation to keep pace within an active and busy environment
  • Ability to prioritise without sacrificing the customer experience
  • Vibrant personality with confidence to convert in-store promotions
  • Safety first approach with a level-head in emergency situations
  • Flexibility with your schedule, working a variety of hours across a 24-hour operation

Responsibilities

  • You build the energy and excitement in our bp-owned store.
  • You help us learn from each customer interaction, so that we can evolve our products and services.
  • Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

FAQs

What is the job title for this position?

The job title is Customer Service Representative (Casual).

Where is the job located?

The job is located in Perth.

What type of employment is this position offering?

This position is offering casual employment.

What are the working hours like for this role?

The working hours include a variety of shifts, including nights and weekends, as most stores are open 24 hours.

What key skills are required for the Customer Service Representative position?

Required skills include extraordinary interpersonal skills, energy and motivation in a busy environment, ability to prioritize customer experience, vibrant personality, safety-first approach, and flexibility with scheduling.

What benefits are offered to employees in this role?

Benefits include a generous hourly rate, job stability, a 10% discount on in-store items, support for health and wellbeing, free on-site parking, and fuel discounts.

Is training provided for new employees?

Yes, training, resources, and support for growth and development are provided from day one.

Is this an equal opportunity employer?

Yes, bp Australia is an equal opportunity employer and encourages applications from women and Aboriginal and Torres Strait Islander people.

When does the job advert close for applications?

Applications close on 31 Dec 2024 W. Australia Standard Time.

What is the purpose of the Customer Service Representative role?

The purpose of the role is to build energy and excitement in the store by interacting with customers and enhancing their experience with bp's products and services.

Reimagining energy for people and our planet

Energy
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Benefits

  • Health Insurance

  • Dental Insurance

  • Accidental Death & Dismemberment Insurance

  • Disability Insurance

  • Vision Insurance