FAQs
What qualities are important for a CX Team Member in this role?
A CX Team Member should be enthusiastic about athletic sneakers and apparel, be able to initiate conversations with customers, adapt to different types of customers, resolve issues with a positive attitude, and work well as part of a team.
How will success be measured in this role?
Success in this role will be measured through personal and productivity goals, as well as the ability to provide a great in-store experience for every customer.
What are some key responsibilities of a CX Team Member in this role?
Key responsibilities include engaging in natural, friendly conversations with customers, staying up to date on the latest styles in athletic sneakers and apparel, working as part of a team to improve individual skills on the sales floor, and providing excellent customer service.