FAQs
What qualities are you looking for in a CX Team Member at Stratford City?
We are looking for individuals who are passionate about athletic sneakers and apparel, enjoy talking to customers, are able to adapt to different types of customers, and have a positive attitude when resolving issues.
How will success be measured in this role?
Success in this role will be measured through personal and productivity goals, as well as the ability to provide a great in-store experience to every customer.
What are the key responsibilities of a CX Team Member at Stratford City?
Key responsibilities include engaging with customers, sharing knowledge about athletic sneakers and apparel, resolving customer issues with a smile, working as part of a team, and constantly striving to improve individual skills on the sales floor.