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Cycle Technician

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Halfords

3mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Cork

AI generated summary

  • You need cycle service and repair experience, customer service skills, ability to share expertise, sales target achievement, and availability for a rota including weekends.
  • You will service and repair various bikes, assist customers, mentor team members, solve problems efficiently, and uphold high-quality standards to ensure exceptional customer experiences.

Requirements

  • Experience of service, building and repair across a range of cycles
  • Experience of delivering great customer service, ideally in a retail or cycle services environment
  • Experience of sharing expertise with others
  • Experience of working with - and achieving - sales targets
  • Availability to work on a rota basis, including weekends

Responsibilities

  • Carrying out most of the service and repair work yourself, you'll also help develop other members of the team.
  • You’ll help customers find and maintain their dream bike.
  • Delivering market leading standards of cycle service and repair.
  • Working on kids, adult, premium, performance and electric cycles.
  • Helping to wow every customer.
  • A practical problem solver who works quickly and efficiently.
  • We only work to the highest quality standards, just like you.

FAQs

What is the starting pay for the Cycle Technician position?

The starting pay for the Cycle Technician position is €14.20 per hour.

What kind of cycles will I be working on?

You will be working on kids, adult, premium, performance, and electric cycles.

Is previous experience required for this role?

While previous experience in a retail or cycle services environment is ideal, practical skills and experience in delivering fantastic customer service are also valuable.

What qualifications or skills are necessary to be successful in this position?

To be successful, you’ll need experience in service, building, and repair across a range of cycles, delivering great customer service, sharing expertise with others, and achieving sales targets.

What are the working hours for this role?

You will need to be available to work on a rota basis, including weekends.

What training opportunities are available?

The company invests heavily in training to help colleagues develop their skills and careers, regardless of the career path you choose.

What benefits and rewards can I expect?

You can expect a variety of benefits, including store discounts, employee discounts on garage bills, wellness programs, a bike scheme, life assurance, a uniform, and options for financial planning.

Is there a support system for mental health and wellness?

Yes, there is an employee wellness program offering free, independent, confidential support and counseling 24/7.

How can I apply if I don't meet all the criteria?

We encourage you to apply anyway! We welcome applications from all backgrounds and believe in creating an inclusive workplace.

What is the company culture like at Halfords?

Halfords fosters a culture of inclusivity, support, and commitment to high-quality service while being focused on the well-being and development of its employees.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.