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Data Center Technician - IC2 - Night Shift

  • Job
    Full-time
    Mid Level
  • Software Engineering
    IT & Cybersecurity
  • Ashburn

AI generated summary

  • You should have 3+ years in IT, strong server/network knowledge, inventory experience, problem-solving skills, and communication abilities. Familiarity with RAID, SAN, Linux/Unix, and trunk infrastructure is a plus.
  • You will install, configure, and troubleshoot servers and cabling, manage hardware replacements, document processes, maintain asset inventory, and support emergency needs as required.

Requirements

  • Knowledge of server/storage/network hardware.
  • Strong interest in learning new DC concepts.
  • Strong verbal and written communication skills
  • Shift schedule (4 days a week, 10-hour shifts). Includes weekends and holidays.
  • 3+ years working in an IT environment.
  • Experience solving problems on servers, networking devices and IT equipment.
  • Inventory management experience. Ordering, receiving, and shipping server parts.
  • Experience taking on-call shifts and ability to respond to critical events as needed.
  • Experience raising issues to Sr. onsite staff and management as needed.
  • IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
  • Knowledge of trunk infrastructure is a plus

Responsibilities

  • Hardware installation & configuration of enterprise servers and cabling infrastructure.
  • Hardware Break/Fix replacement of FRUs
  • Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
  • Troubleshooting and resolve Telco Connectivity issues
  • Troubleshoot & Replace Network Switch equipment
  • You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
  • Documentation of activities and build/modify SOPs
  • Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
  • System power supplies and cabling install, fix and repair
  • You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects.
  • Install, Remove, address technical issues in hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
  • Maintain asset inventory and update internal application as needed.
  • Be accessible via cell phone and willing to work on onsite emergency as needed.
  • Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
  • Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.

FAQs

What is the work schedule for this position?

The schedule is a night shift covering 24/7 data center operations, typically consisting of 4 days a week with 10-hour shifts, including weekends and holidays.

What are the main responsibilities of a Data Center Technician at Oracle?

Responsibilities include hardware installation and configuration, troubleshooting and resolving connectivity issues, documentation of activities, structured cabling, and executing both small and larger local projects.

What qualifications are required for this role?

Candidates should have knowledge of server/storage/network hardware, strong communication skills, and 3+ years of experience in an IT environment, along with experience in inventory management and problem-solving on IT equipment.

Is there an education requirement for this position?

A 2-year or 4-year degree or 3+ years of relevant experience is preferred.

What type of training will I receive?

Training aligned with corporate objectives will be provided to help bridge skill gaps and learn new relevant technologies.

What are the benefits offered for this position?

Benefits include medical, dental, and vision insurance, short and long-term disability, paid time off, 401(k) savings plan with company match, and employee stock purchase plans among others.

Is prior experience with structured cabling required?

While not strictly required, 1+ year of experience in structured cabling (copper/fiber), testing, and understanding cooling and electrical systems inside the data center is preferred.

How is the salary for this position structured?

The hiring range is from $27.02 to $54.13 per hour, equating to an annual salary from $56,200 to $112,600, depending on qualifications and experience.

Are there any special considerations for applicants with disabilities?

Yes, Oracle is committed to providing reasonable accommodations for individuals with disabilities throughout the job application, interview process, and employment.

What is the company's stance on diversity and inclusion?

Oracle is committed to creating an inclusive workforce, promoting diverse perspectives and backgrounds, and ensuring all voices are heard in the workplace.

The business community for LGBTQ+ professionals, graduates, inclusive employers and advocates for workplace equality.

Technology
Industry
11-50
Employees
2014
Founded Year

Mission & Purpose

myGwork is the largest global platform for the LGBTQ+ business community. Our mission is to make the workplace more inclusive for all by providing individual users and partner organizations access to a wide eco-system of services, including job opportunities, training, mentoring, employer branding, and free community events. Joining the platform is free for individual members, which supports myGwork’s goal of ensuring that the platform's benefits are as accessible and as far-reaching as possible. Corporate members get a tailored service, with carefully curated product packages to help them achieve all their DE&I goals. myGwork organizes two annual events, WorkFair – the largest virtual global career fair for the LGBTQ+ professionals, graduates and students, and WorkPride – a week-long global conference for the LGBTQ+ business community and allies during Pride Month. The company also recently launched the myGwork Academy, delivering practical and relevant LGBTQ+ training education to help create inclusive workplaces for all.