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Data Scientist (Gen AI)

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ServiceNow

3mo ago

  • Job
    Full-time
    Mid Level
  • Data
    Software Engineering
  • Hyderabad, +1
  • Quick Apply

AI generated summary

  • You need 3+ years in data science, proficiency in Python, expertise in fine-tuning LLMs, and experience with transformer architectures and data processing pipelines.
  • You will solve real-world problems using AI/ML, develop and evaluate models, scale LLMs, collaborate with a team, and deliver high-quality solutions based on detailed product requirements.

Requirements

  • 3+ years of related experience with a Bachelor's degree/ Master's degree/ PhD.
  • Expertise in Python, OOP, Design Patterns.
  • Experience in Pretraining of an LLM is preferred but not mandatory.
  • Experience with Instruction fine tuning and other fine tuning techniques is a must.
  • Experience with Reinforcement learning is preferred but not mandatory.
  • Experience with various transformer architectures (auto-regressive, sequence-to-sequence etc).
  • Ability to read latest papers and experiment with the ideas.
  • Creating and maintaining large-scale data processing pipelines that ensure that data is processed accurately, efficiently, and securely.
  • Communicating your research findings to both technical and non-technical stakeholders, and working to ensure that the benefits and limitations of LLMs are clearly understood across the organization.

Responsibilities

  • Confronted with real-world challenges and datasets, you will need to use your AI/ML expertise and creativity to apply existing methods and develop new ones to solve these problems in a practical and scalable way.
  • Research and propose appropriate models/techniques, as well as implement, train and evaluate the models yourself.
  • Contribute to the design, implementation, and scaling of LLM's as a key AI-first platform offering in ServiceNow’s portfolio.
  • Collaborate daily with a team of like-minded developers, applied research scientists, product managers and quality engineers to produce quality software.
  • Work with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality & high-impact solutions to our users.

FAQs

What is the primary responsibility of the Data Scientist (Gen AI) at ServiceNow?

The primary responsibility includes using AI/ML expertise to solve real-world challenges and datasets, developing and implementing models, and collaborating with cross-functional teams to deliver high-quality and high-impact solutions.

What educational background is required for this position?

A Bachelor's degree, Master's degree, or PhD with 3+ years of related experience is required for this position.

Is prior experience with LLMs necessary for this role?

While experience in pretraining of an LLM is preferred, it is not mandatory. However, experience with instruction fine-tuning and other fine-tuning techniques is a must.

What programming languages and skills are preferred for candidates applying for this role?

Expertise in Python, object-oriented programming (OOP), and design patterns is required.

How important is collaboration in this role?

Collaboration is very important, as you will be working daily with developers, applied research scientists, product managers, and quality engineers to produce quality software.

Will I have the opportunity to communicate my research findings?

Yes, you will be expected to communicate your research findings to both technical and non-technical stakeholders.

Are there opportunities for professional development and staying updated with the latest research?

Yes, candidates should have the ability to read the latest research papers and experiment with new ideas, indicating opportunities for professional development.

What is the company’s stance on diversity and inclusion?

ServiceNow is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, or any other category protected by law.

How does ServiceNow approach work flexibility?

ServiceNow offers flexible work personas, which may involve a combination of remote, in-office, or hybrid work arrangements depending on the nature of the role.

What should candidates do if they require accommodations during the application process?

Candidates requiring reasonable accommodations should contact talent.acquisition@servicenow.com for assistance.

A purpose-driven company. Making work, work better for people guides everything we do.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Culture & Values

  • Wow our customers

  • Win as a team

  • Create belonging

  • Stay hungry and humble

Benefits

  • Generous family leave

  • Flexible PTO

  • Matched donations

  • 401(k) matching

  • Annual learning stipends

  • Paid volunteer time