FAQs
What is the primary responsibility of the Data Scientist (Gen AI) at ServiceNow?
The primary responsibility includes using AI/ML expertise to solve real-world challenges and datasets, developing and implementing models, and collaborating with cross-functional teams to deliver high-quality and high-impact solutions.
What educational background is required for this position?
A Bachelor's degree, Master's degree, or PhD with 3+ years of related experience is required for this position.
Is prior experience with LLMs necessary for this role?
While experience in pretraining of an LLM is preferred, it is not mandatory. However, experience with instruction fine-tuning and other fine-tuning techniques is a must.
What programming languages and skills are preferred for candidates applying for this role?
Expertise in Python, object-oriented programming (OOP), and design patterns is required.
How important is collaboration in this role?
Collaboration is very important, as you will be working daily with developers, applied research scientists, product managers, and quality engineers to produce quality software.
Will I have the opportunity to communicate my research findings?
Yes, you will be expected to communicate your research findings to both technical and non-technical stakeholders.
Are there opportunities for professional development and staying updated with the latest research?
Yes, candidates should have the ability to read the latest research papers and experiment with new ideas, indicating opportunities for professional development.
What is the company’s stance on diversity and inclusion?
ServiceNow is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, or any other category protected by law.
How does ServiceNow approach work flexibility?
ServiceNow offers flexible work personas, which may involve a combination of remote, in-office, or hybrid work arrangements depending on the nature of the role.
What should candidates do if they require accommodations during the application process?
Candidates requiring reasonable accommodations should contact talent.acquisition@servicenow.com for assistance.