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Data Services Associate

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Boldr

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Data
  • Manila
  • Quick Apply

AI generated summary

  • You should be curious, detail-oriented, and passionate about client satisfaction. A degree and CRM experience are a plus. Familiarity with Salesforce and cloud-based applications is advantageous.
  • You will execute client-assigned processes, meet productivity and quality targets, identify improvements, report deficiencies, complete projects, collaborate with teams, and review submissions.

Requirements

  • YOU ARE…
  • Curious and authentic, just like us! #beboldr.
  • An analytical and critical thinker, with an eye for even the most minute of details.
  • Passionate about client satisfaction.
  • YOU HAVE…
  • Bachelor's / College Degree in any field you’re passionate about!
  • Previous experience in a related field is a plus.
  • Basic knowledge of Salesforce is a plus.
  • Experience in using CRM and other similar applications or tools.
  • Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.

Responsibilities

  • Execute processes assigned by the client and/or management.
  • Ensure defined productivity targets are met.
  • Ensure defined quality targets are met.
  • Identify process improvement opportunities as they arise.
  • Reports process deficiencies to ensure accurate execution of tasks.
  • Creating and finishing projects assigned by the client.
  • Collaborate with internal and external teams in completing projects.
  • Review submissions.

FAQs

What is the role of a Data Services Associate at Boldr?

The Data Services Associate is responsible for reviewing data using different tools and databases, executing processes as defined by the client and/or management, maintaining productivity and quality targets, identifying process improvement opportunities, and collaborating with internal and external teams to complete projects.

What qualifications do I need to apply for this position?

You should have a Bachelor's or College Degree in any field you’re passionate about. Previous experience in a related field and basic knowledge of Salesforce, CRM applications, and cloud-based applications like Google Drive, Google Sheets, and MS Office are considered a plus.

Is previous experience required for this role?

While previous experience in a related field is a plus, it is not explicitly required.

What qualities does Boldr look for in a candidate?

Boldr seeks candidates who are curious, authentic, analytical, and detail-oriented, with a passion for client satisfaction.

What benefits does Boldr offer?

Boldr offers benefits including training and development, a mental health program, and Philhealth coverage.

Is there room for growth within the company?

Yes, Boldr is committed to growth and aims to employ over 5,000 people by 2027, providing opportunities for personal and professional development.

What are the productivity and quality targets I would need to meet?

As a Data Services Associate, you will be expected to meet defined productivity and quality targets as outlined by the client and/or management.

How does the company define its core values?

Boldr's core values emphasize authenticity, curiosity, dynamism, operational excellence, and empathy. These values guide their mission and candidate selection.

Are there opportunities for process improvement in this role?

Yes, you are encouraged to identify process improvement opportunities and report any deficiencies to ensure accurate task execution.

What tools will I be using in this role?

You will be using various tools and databases, including CRM applications, Salesforce, and cloud-based applications like Google Drive, Google Sheets, and MS Office applications.

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Boldr

Consulting
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Boldr Impact is a company that focuses on providing outsourced business services with an emphasis on social impact and sustainability. They offer solutions in areas such as customer support, data entry, and back-office operations, partnering with organisations to improve efficiency while fostering positive social and environmental change. Boldr Impact’s ultimate mission is to deliver exceptional business services that not only drive client success but also contribute to meaningful social and environmental outcomes. Their purpose is to create a positive impact through their work by integrating ethical practices and supporting initiatives that benefit both their clients and the communities they serve.