Boldr Impact is a company that focuses on providing outsourced business services with an emphasis on social impact and sustainability. They offer solutions in areas such as customer support, data entry, and back-office operations, partnering with organisations to improve efficiency while fostering positive social and environmental change. Boldr Impact’s ultimate mission is to deliver exceptional business services that not only drive client success but also contribute to meaningful social and environmental outcomes. Their purpose is to create a positive impact through their work by integrating ethical practices and supporting initiatives that benefit both their clients and the communities they serve.


Consulting

Boldr

You need 4 years of marketing experience, a relevant degree, knowledge of marketing methods and analytics, skills in Adobe, HubSpot, and Google Analytics, plus strong communication and organization skills.

You will analyze marketing data, collaborate on campaigns, optimize lead nurturing, conduct research, create reports, and stay updated on market trends to drive effective marketing strategies.

Data

Marketing

Cape Town

<div>
 <h3 class="jobSectionHeader"><b>A LITTLE BIT ABOUT Boldr</b></h3>
 <ul>
  <li>Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.</li>
  <li>We are a global team united by our desire to connect diverse people with common values for boldr impact.</li>
  <li>We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.</li>
 </ul>
 <h3 class="jobSectionHeader"><b>LET’S START WITH OUR VALUES</b></h3>
 <ul>
  <li>Meaningful connections start with AUTHENTICITY</li>
  <li>We do our best work by being CURIOUS</li>
  <li>We grow by remaining DYNAMIC</li>
  <li>Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE</li>
  <li>At the heart of great partnerships, we’ll always find EMPATHY</li>
 </ul>
 <h3 class="jobSectionHeader"><b>WHAT IS YOUR ROLE</b></h3>
 <p>A Marketing Specialist keeps their eyes on marketing trends and works with companies to create advertising campaigns, pricing strategies based on demographic data, and targeting specific customer demographics. A marketing specialist should be a competent professional who is able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. The goal is to deliver effective marketing programs that will help our reputation and growth.</p>
 <h3 class="jobSectionHeader"><b> WHY DO WE WANT YOU</b></h3>
 <p>We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving 110% in everything, sharing their talents and quirks, and championing our core values: Curious, dynamic, and authentic.</p>
 <h3 class="jobSectionHeader"><b> WHAT WILL YOU DO</b></h3>
 <ul>
  <li>Leverage data analytics to assess the performance of marketing campaigns and provide actionable insights. Use this data to support decision-making within the marketing team and to align marketing activities with broader revenue objectives.</li>
  <li>Perform research, analyses, and testing with a variety of tools to gain insights and shape marketing strategy</li>
  <li>Collaborate with team members to optimize automation and lead-nurturing process through email, content, events, and social channels</li>
  <li>Assist in the execution of marketing plans to reach audiences through targeted channels</li>
  <li>Create and distribute monthly reports on critical metrics for lead generation, content creation, website traffic, and other KPIs</li>
  <li>Assist marketing manager in the development and execution of campaigns, including content creation, new product launches, social media, upselling, cross-selling, and sales enablement</li>
  <li>Assist marketing managers in managing integrated marketing campaigns across offline and online tactics</li>
  <li>Provide recommendations for future strategic initiatives through competitive and financial analysis</li>
  <li>Conduct market research to find answers about consumer requirements, habits, and trends</li>
  <li>Translate complex data and analytical models into insights that can be used to develop marketing strategies</li>
  <li>Brainstorm and develop ideas for creative marketing campaigns</li>
  <li>Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.)</li>
  <li>Planned and executed initiatives to reach the target audience through appropriate channels (social media, e-mail, etc.)</li>
  <li>Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies</li>
  <li>Liaise with all concerned parties to guarantee adequate planning, execution, and monitoring of marketing activities</li>
  <li>Stay up to date with Market and online trends relevant to the brand to ensure campaigns and promotions are relevant within each market</li>
  <li>Maintain awareness of best practice marketing techniques/tools to achieve successful campaigns and promotions</li>
 </ul>
 <p><b>Requirements</b></p>
 <h3 class="jobSectionHeader"><b> WHAT WE’LL LIKE ABOUT YOU</b></h3>
 <p><b> YOU ARE…</b></p>
 <ul>
  <li>Curious and authentic, just like us! #beboldr</li>
 </ul>
 <ul>
  <li>A critical thinker with an eye for even the most minute of details</li>
  <li>Passionate about the client experience</li>
  <li>Strategic thinker who can see beyond the day-to-day grind to help reach marketing and sales goals, create a stronger brand, and improve the customer experience</li>
 </ul>
 <p><b>YOU HAVE…</b></p>
 <ul>
  <li>Previous working experience as a Marketing Specialist for 4 years</li>
  <li>Bachelor's Degree in marketing, communications, or a similar relevant field</li>
  <li>In-depth knowledge of traditional and digital marketing and market research methods</li>
  <li>Applicable knowledge of marketing data analytics and tools</li>
  <li>Hands-on experience with marketing software (Adobe Creative Suite &amp; CRM(HubSpot is preferred)) and applications (Google Analytics,Social media business account management ,Graphic design software is a plus - Adobe, Canva, etc)</li>
  <li>Outstanding communication, interpersonal, and presentation skills</li>
  <li>Excellent organizational and time management skills</li>
 </ul>
 <p><b>Benefits</b></p>
 <p>Base salary + benefits.</p>
 <ul>
  <li>
   <ul>
    <li>Paid Time Off</li>
    <li>Training &amp; Development</li>
    <li>Mental Health Support</li>
    <li>Global culture environment</li>
   </ul></li>
 </ul>
</div>


 A LITTLE BIT ABOUT Boldr
 
  Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  We are a global team united by our desire to connect diverse people with common values for boldr impact.
  We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
 
 LET’S START WITH OUR VALUES
 
  Meaningful connections start with AUTHENTICITY
  We do our best work by being CURIOUS
  We grow by remaining DYNAMIC
  Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  At the heart of great partnerships, we’ll always find EMPATHY
 
 WHAT IS YOUR ROLE
 A Marketing Specialist keeps their eyes on marketing trends and works with companies to create advertising campaigns, pricing strategies based on demographic data, and targeting specific customer demographics. A marketing specialist should be a competent professional who is able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. The goal is to deliver effective marketing programs that will help our reputation and growth.
  WHY DO WE WANT YOU
 We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving 110% in everything, sharing their talents and quirks, and championing our core values: Curious, dynamic, and authentic.
  WHAT WILL YOU DO
 
  Leverage data analytics to assess the performance of marketing campaigns and provide actionable insights. Use this data to support decision-making within the marketing team and to align marketing activities with broader revenue objectives.
  Perform research, analyses, and testing with a variety of tools to gain insights and shape marketing strategy
  Collaborate with team members to optimize automation and lead-nurturing process through email, content, events, and social channels
  Assist in the execution of marketing plans to reach audiences through targeted channels
  Create and distribute monthly reports on critical metrics for lead generation, content creation, website traffic, and other KPIs
  Assist marketing manager in the development and execution of campaigns, including content creation, new product launches, social media, upselling, cross-selling, and sales enablement
  Assist marketing managers in managing integrated marketing campaigns across offline and online tactics
  Provide recommendations for future strategic initiatives through competitive and financial analysis
  Conduct market research to find answers about consumer requirements, habits, and trends
  Translate complex data and analytical models into insights that can be used to develop marketing strategies
  Brainstorm and develop ideas for creative marketing campaigns
  Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.)
  Planned and executed initiatives to reach the target audience through appropriate channels (social media, e-mail, etc.)
  Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
  Liaise with all concerned parties to guarantee adequate planning, execution, and monitoring of marketing activities
  Stay up to date with Market and online trends relevant to the brand to ensure campaigns and promotions are relevant within each market
  Maintain awareness of best practice marketing techniques/tools to achieve successful campaigns and promotions
 
 Requirements
  WHAT WE’LL LIKE ABOUT YOU
  YOU ARE…
 
  Curious and authentic, just like us! #beboldr
 
 
  A critical thinker with an eye for even the most minute of details
  Passionate about the client experience
  Strategic thinker who can see beyond the day-to-day grind to help reach marketing and sales goals, create a stronger brand, and improve the customer experience
 
 YOU HAVE…
 
  Previous working experience as a Marketing Specialist for 4 years
  Bachelor's Degree in marketing, communications, or a similar relevant field
  In-depth knowledge of traditional and digital marketing and market research methods
  Applicable knowledge of marketing data analytics and tools
  Hands-on experience with marketing software (Adobe Creative Suite & CRM(HubSpot is preferred)) and applications (Google Analytics,Social media business account management ,Graphic design software is a plus - Adobe, Canva, etc)
  Outstanding communication, interpersonal, and presentation skills
  Excellent organizational and time management skills
 
 Benefits
 Base salary + benefits.
 
  
   
    Paid Time Off
    Training & Development
    Mental Health Support
    Global culture environment
   
 


Marketing Specialist - Boldr

Marketing Specialist

You should have 2+ years in a client-facing role, people management experience, proficiency in Excel/Google Sheets, strong analytical skills, and a passion for client satisfaction.

You will manage client relationships, oversee team performance, facilitate business reviews, ensure compliance with KPIs, and drive continuous improvement through strategic partnerships and training.

Customer Relations

People, HR & Administration

<div>
 <h3 class="jobSectionHeader"><b>A LITTLE BIT ABOUT Boldr</b></h3>
 <ul>
  <li>Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.</li>
  <li>We are a global team, united by our desire to connect diverse people with common values for bolder impact.</li>
  <li>We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.</li>
 </ul>
 <h3 class="jobSectionHeader"><b>LET’S START WITH OUR VALUES</b></h3>
 <ul>
  <li>Meaningful connections start with AUTHENTICITY</li>
  <li>We do our best work by being CURIOUS</li>
  <li>We grow by remaining DYNAMIC</li>
 </ul>
 <h3 class="jobSectionHeader"><b>WHAT IS YOUR ROLE</b></h3>
 <p>We’re looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Experience team.</p>
 <p>In this role, you are responsible for maintaining and nurturing Boldr’s Client relationships as well as developing and empowering Boldr’s Team Captains to be successful in their role. You will act as a business owner taking full accountability for the success of your Client and teams, ensuring they are fully equipped to meet our commitments to our Clients and doing so with the highest level of quality.</p>
 <p>You will help foster a healthy working environment for our team members by working with other functions and internal stakeholders (such as People Experience and Operations). You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser-focused on our operational performance and comfortable with the management of global teams on a daily basis. You will be responsible for day-to-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you’ll be maintaining all Client Success tools and procedures.</p>
 <h3 class="jobSectionHeader"><b> WHAT WILL YOU DO</b></h3>
 <p><b> Processes</b></p>
 <ul>
  <li>Develop and maintain an authentic relationship with all the Client and internal stakeholders.</li>
  <li>Act as a strategic advisor to our Clients and internal stakeholders by managing key points of contact and updating key challenges and opportunities.</li>
  <li>Execute daily and weekly reviews of our operational performance with Client stakeholders and Boldr leadership.</li>
  <li>Ability to work seamlessly with different departments namely: Implementation, Client Solutions, Finance, IT, People Experience and Office Operations.</li>
  <li>Communicating and resolving basic to complex inquiries and concerns in an accurate, valid, complete, and timely manner.</li>
  <li>Create and manage Client contracts such as MSAs and SLAs.</li>
  <li>Manage a team of Team Captains and monitor compliance against SLAs and achievement of Client KPIs.</li>
  <li>Partner with Team Captains to ensure documentation is constantly updated and identification of process improvements are sourced with the TC and their team.</li>
  <li>Facilitate Client Business Reviews in partnership with your SBU Head and organize the Boldr team to create these reviews.</li>
  <li>Develop, maintain, and leverage relationships and networks within the Client organization to identify and develop business opportunities.</li>
  <li>Update Hubspot deal cards and ensure all necessary items are appropriately invoiced.</li>
  <li>Follow up with clients on invoicing, pricing discrepancies, and other billing-related issues.</li>
 </ul>
 <p><b>People Management</b></p>
 <ul>
  <li>Plan and oversee hiring, onboarding, training, quality assurance, tool optimization, and team building.</li>
  <li>Supervise and develop Team Captains through guidance, observation, and performance management activities.</li>
  <li>As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments.</li>
  <li>
   <ul>
    <li>This also provides an opportunity to observe the Team Captain’s presentation, Client communication and coaching skills.</li>
   </ul></li>
  <li>Taking steps to ensure learning and growth through development plans and, when necessary, progressive counseling.</li>
  <li>Promote and foster a culture of continuous improvement by providing positive and constructive feedback to team members.</li>
  <li>Establish, promote, and maintain the Boldr culture within the organization.</li>
  <li>Understand employee career growth aspirations to enable matching Boldr’s needs with employee abilities.</li>
  <li>Act as the escalation point for the Team Captains.</li>
  <li>Responsible for upholding our organization’s values throughout the workplace.</li>
  <li>Monitor achievement of internal and external KPI’s and ensure Operational Excellence.</li>
  <li>Identify performance issues, conduct root cause analysis, and work with operations to improve performance on KPIs through motivating, guiding, and holding local operations managers accountable for following SLA.</li>
 </ul>
 <p><b>Tools, Administration, and Reporting</b></p>
 <ul>
  <li>Familiarity with Google Suite of Services is a must for this role.</li>
  <li>
   <ul>
    <li>Gmail, GDrive, Sheets, Slides, and Docs are used heavily in Boldr</li>
   </ul></li>
  <li>Experience with Hubspot is a plus.</li>
  <li>Experience optimizing platforms such as ZenDesk, TalkDesk, Shopify applications is also a plus.</li>
  <li>Know how to use data to generate reports and assess the health and efficacy of a program, and how to take action to mitigate or improve.</li>
  <li>Maintain Client schedule (Weekly Updates, Monthly Business Reviews &amp;, Quarterly Business.</li>
  <li>Reviews, Implementations) and collect feedback and drive necessary actions to completion.</li>
 </ul>
 <p><b>Training</b></p>
 <ul>
  <li>Coordinate necessary training and best practices related to Tools and Processes.</li>
  <li>Onboard new hires to ensure they are fully ready to succeed in their role.</li>
 </ul>
 <p><b>Ongoing support and knowledge sharing</b></p>
 <ul>
  <li>Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement.</li>
  <li>Provides input and communication to drive Client Success improvement, for all Clients, enterprise-wide.</li>
 </ul>
 <p><b>Requirements</b></p>
 <h3 class="jobSectionHeader"><b> WHAT WE’LL LIKE ABOUT YOU</b></h3>
 <p><b> YOU ARE…</b></p>
 <ul>
  <li>Curious and authentic, just like us! #beboldr</li>
 </ul>
 <ul>
  <li>An analytical and critical thinker, with an eye for even the most minute of details</li>
  <li>Passionate about client satisfaction</li>
 </ul>
 <p><b>YOU HAVE…</b></p>
 <ul>
  <li>Bachelor's/College Degree of any related field you’re passionate about!</li>
  <li>2+ years in a Client facing role.</li>
  <li>2+ years knowledge of BPO, Staffing, Tech, or other Business Service Industries</li>
  <li>2+ years people management experience.</li>
 </ul>
 <ul>
  <li>Manipulate Excel or Google Sheets, and Google Slides to be helpful with the reporting work you’ll be responsible for.</li>
  <li>Focus on listening and understanding what other people are saying, ask questions as appropriate, and not interrupt at inappropriate times.</li>
  <li>Maintain an open dialogue with the organization's external and internal Client partners in both positive and negative situations.</li>
  <li>Read, research, and draft letters, emails, and documents.</li>
  <li>Identify complex problems and review related information to develop and evaluate options and implement solutions.</li>
  <li>Speaking in a public setting and delivering presentations to individuals and groups.</li>
  <li>Cope effectively with losses or rejections by moving on to other challenges and learning from past experiences.</li>
 </ul>
 <p><b>Benefits</b></p>
 <p>Base salary + benefits.</p>
 <ul>
  <li>
   <ul>
    <li>Paid Time Off</li>
    <li>Training &amp; Development</li>
    <li>Mental Health Support</li>
    <li>Global culture environment</li>
   </ul></li>
 </ul>
</div>


 A LITTLE BIT ABOUT Boldr
 
  Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  We are a global team, united by our desire to connect diverse people with common values for bolder impact.
  We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
 
 LET’S START WITH OUR VALUES
 
  Meaningful connections start with AUTHENTICITY
  We do our best work by being CURIOUS
  We grow by remaining DYNAMIC
 
 WHAT IS YOUR ROLE
 We’re looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Experience team.
 In this role, you are responsible for maintaining and nurturing Boldr’s Client relationships as well as developing and empowering Boldr’s Team Captains to be successful in their role. You will act as a business owner taking full accountability for the success of your Client and teams, ensuring they are fully equipped to meet our commitments to our Clients and doing so with the highest level of quality.
 You will help foster a healthy working environment for our team members by working with other functions and internal stakeholders (such as People Experience and Operations). You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser-focused on our operational performance and comfortable with the management of global teams on a daily basis. You will be responsible for day-to-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you’ll be maintaining all Client Success tools and procedures.
  WHAT WILL YOU DO
  Processes
 
  Develop and maintain an authentic relationship with all the Client and internal stakeholders.
  Act as a strategic advisor to our Clients and internal stakeholders by managing key points of contact and updating key challenges and opportunities.
  Execute daily and weekly reviews of our operational performance with Client stakeholders and Boldr leadership.
  Ability to work seamlessly with different departments namely: Implementation, Client Solutions, Finance, IT, People Experience and Office Operations.
  Communicating and resolving basic to complex inquiries and concerns in an accurate, valid, complete, and timely manner.
  Create and manage Client contracts such as MSAs and SLAs.
  Manage a team of Team Captains and monitor compliance against SLAs and achievement of Client KPIs.
  Partner with Team Captains to ensure documentation is constantly updated and identification of process improvements are sourced with the TC and their team.
  Facilitate Client Business Reviews in partnership with your SBU Head and organize the Boldr team to create these reviews.
  Develop, maintain, and leverage relationships and networks within the Client organization to identify and develop business opportunities.
  Update Hubspot deal cards and ensure all necessary items are appropriately invoiced.
  Follow up with clients on invoicing, pricing discrepancies, and other billing-related issues.
 
 People Management
 
  Plan and oversee hiring, onboarding, training, quality assurance, tool optimization, and team building.
  Supervise and develop Team Captains through guidance, observation, and performance management activities.
  As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments.
  
   
    This also provides an opportunity to observe the Team Captain’s presentation, Client communication and coaching skills.
   
  Taking steps to ensure learning and growth through development plans and, when necessary, progressive counseling.
  Promote and foster a culture of continuous improvement by providing positive and constructive feedback to team members.
  Establish, promote, and maintain the Boldr culture within the organization.
  Understand employee career growth aspirations to enable matching Boldr’s needs with employee abilities.
  Act as the escalation point for the Team Captains.
  Responsible for upholding our organization’s values throughout the workplace.
  Monitor achievement of internal and external KPI’s and ensure Operational Excellence.
  Identify performance issues, conduct root cause analysis, and work with operations to improve performance on KPIs through motivating, guiding, and holding local operations managers accountable for following SLA.
 
 Tools, Administration, and Reporting
 
  Familiarity with Google Suite of Services is a must for this role.
  
   
    Gmail, GDrive, Sheets, Slides, and Docs are used heavily in Boldr
   
  Experience with Hubspot is a plus.
  Experience optimizing platforms such as ZenDesk, TalkDesk, Shopify applications is also a plus.
  Know how to use data to generate reports and assess the health and efficacy of a program, and how to take action to mitigate or improve.
  Maintain Client schedule (Weekly Updates, Monthly Business Reviews &, Quarterly Business.
  Reviews, Implementations) and collect feedback and drive necessary actions to completion.
 
 Training
 
  Coordinate necessary training and best practices related to Tools and Processes.
  Onboard new hires to ensure they are fully ready to succeed in their role.
 
 Ongoing support and knowledge sharing
 
  Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement.
  Provides input and communication to drive Client Success improvement, for all Clients, enterprise-wide.
 
 Requirements
  WHAT WE’LL LIKE ABOUT YOU
  YOU ARE…
 
  Curious and authentic, just like us! #beboldr
 
 
  An analytical and critical thinker, with an eye for even the most minute of details
  Passionate about client satisfaction
 
 YOU HAVE…
 
  Bachelor's/College Degree of any related field you’re passionate about!
  2+ years in a Client facing role.
  2+ years knowledge of BPO, Staffing, Tech, or other Business Service Industries
  2+ years people management experience.
 
 
  Manipulate Excel or Google Sheets, and Google Slides to be helpful with the reporting work you’ll be responsible for.
  Focus on listening and understanding what other people are saying, ask questions as appropriate, and not interrupt at inappropriate times.
  Maintain an open dialogue with the organization's external and internal Client partners in both positive and negative situations.
  Read, research, and draft letters, emails, and documents.
  Identify complex problems and review related information to develop and evaluate options and implement solutions.
  Speaking in a public setting and delivering presentations to individuals and groups.
  Cope effectively with losses or rejections by moving on to other challenges and learning from past experiences.
 
 Benefits
 Base salary + benefits.
 
  
   
    Paid Time Off
    Training & Development
    Mental Health Support
    Global culture environment
   
 


Manager, Client Experience Technical - Boldr

Manager, Client Experience Technical

You must have 4 years of marketing experience, a relevant degree, knowledge of digital/traditional marketing, data analytics, and tools like HubSpot and Adobe. Strong communication and organization skills are essential.

You will analyze marketing data, optimize campaigns, conduct market research, assist in content creation, and collaborate on strategies to enhance lead generation and audience engagement.

Manila

<div>
 <h3 class="jobSectionHeader"><b>A LITTLE BIT ABOUT Boldr</b></h3>
 <ul>
  <li>Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.</li>
  <li>We are a global team united by our desire to connect diverse people with common values for boldr impact.</li>
  <li>We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.</li>
 </ul>
 <h3 class="jobSectionHeader"><b>LET’S START WITH OUR VALUES</b></h3>
 <ul>
  <li>Meaningful connections start with AUTHENTICITY</li>
  <li>We do our best work by being CURIOUS</li>
  <li>We grow by remaining DYNAMIC</li>
  <li>Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE</li>
  <li>At the heart of great partnerships, we’ll always find EMPATHY</li>
 </ul>
 <h3 class="jobSectionHeader"><b>WHAT IS YOUR ROLE</b></h3>
 <p>A Marketing Specialist keeps their eyes on marketing trends and works with companies to create advertising campaigns, pricing strategies based on demographic data, and targeting specific customer demographics. A marketing specialist should be a competent professional who is able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. The goal is to deliver effective marketing programs that will help our reputation and growth.</p>
 <h3 class="jobSectionHeader"><b> WHY DO WE WANT YOU</b></h3>
 <p>We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving 110% in everything, sharing their talents and quirks, and championing our core values: Curious, dynamic, and authentic.</p>
 <h3 class="jobSectionHeader"><b> WHAT WILL YOU DO</b></h3>
 <ul>
  <li>Leverage data analytics to assess the performance of marketing campaigns and provide actionable insights. Use this data to support decision-making within the marketing team and to align marketing activities with broader revenue objectives.</li>
  <li>Perform research, analyses, and testing with a variety of tools to gain insights and shape marketing strategy</li>
  <li>Collaborate with team members to optimize automation and lead-nurturing process through email, content, events, and social channels</li>
  <li>Assist in the execution of marketing plans to reach audiences through targeted channels</li>
  <li>Create and distribute monthly reports on critical metrics for lead generation, content creation, website traffic, and other KPIs</li>
  <li>Assist marketing manager in the development and execution of campaigns, including content creation, new product launches, social media, upselling, cross-selling, and sales enablement</li>
  <li>Assist marketing managers in managing integrated marketing campaigns across offline and online tactics</li>
  <li>Provide recommendations for future strategic initiatives through competitive and financial analysis</li>
  <li>Conduct market research to find answers about consumer requirements, habits, and trends</li>
  <li>Translate complex data and analytical models into insights that can be used to develop marketing strategies</li>
  <li>Brainstorm and develop ideas for creative marketing campaigns</li>
  <li>Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.)</li>
  <li>Planned and executed initiatives to reach the target audience through appropriate channels (social media, e-mail, etc.)</li>
  <li>Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies</li>
  <li>Liaise with all concerned parties to guarantee adequate planning, execution, and monitoring of marketing activities</li>
  <li>Stay up to date with Market and online trends relevant to the brand to ensure campaigns and promotions are relevant within each market</li>
  <li>Maintain awareness of best practice marketing techniques/tools to achieve successful campaigns and promotions</li>
 </ul>
 <p><b>Requirements</b></p>
 <h3 class="jobSectionHeader"><b> WHAT WE’LL LIKE ABOUT YOU</b></h3>
 <p><b> YOU ARE…</b></p>
 <ul>
  <li>Curious and authentic, just like us! #beboldr</li>
 </ul>
 <ul>
  <li>A critical thinker with an eye for even the most minute of details</li>
  <li>Passionate about the client experience</li>
  <li>Strategic thinker who can see beyond the day-to-day grind to help reach marketing and sales goals, create a stronger brand, and improve the customer experience</li>
 </ul>
 <p><b>YOU HAVE…</b></p>
 <ul>
  <li>Previous working experience as a Marketing Specialist for 4 years</li>
  <li>Bachelor's Degree in marketing, communications, or a similar relevant field</li>
  <li>In-depth knowledge of traditional and digital marketing and market research methods</li>
  <li>Applicable knowledge of marketing data analytics and tools</li>
  <li>Hands-on experience with marketing software (Adobe Creative Suite &amp; CRM(HubSpot is preferred)) and applications (Google Analytics,Social media business account management ,Graphic design software is a plus - Adobe, Canva, etc)</li>
  <li>Outstanding communication, interpersonal, and presentation skills</li>
  <li>Excellent organizational and time management skills</li>
 </ul>
 <p><b>Benefits</b></p>
 <ul>
  <li>Private Health Insurance</li>
  <li>Paid Time Off</li>
  <li>Work From Home</li>
  <li>Training &amp; Development</li>
  <li>Mental Health Program</li>
  <li>Philhealth Coverage</li>
 </ul>
</div>


 A LITTLE BIT ABOUT Boldr
 
  Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  We are a global team united by our desire to connect diverse people with common values for boldr impact.
  We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
 
 LET’S START WITH OUR VALUES
 
  Meaningful connections start with AUTHENTICITY
  We do our best work by being CURIOUS
  We grow by remaining DYNAMIC
  Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  At the heart of great partnerships, we’ll always find EMPATHY
 
 WHAT IS YOUR ROLE
 A Marketing Specialist keeps their eyes on marketing trends and works with companies to create advertising campaigns, pricing strategies based on demographic data, and targeting specific customer demographics. A marketing specialist should be a competent professional who is able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. The goal is to deliver effective marketing programs that will help our reputation and growth.
  WHY DO WE WANT YOU
 We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving 110% in everything, sharing their talents and quirks, and championing our core values: Curious, dynamic, and authentic.
  WHAT WILL YOU DO
 
  Leverage data analytics to assess the performance of marketing campaigns and provide actionable insights. Use this data to support decision-making within the marketing team and to align marketing activities with broader revenue objectives.
  Perform research, analyses, and testing with a variety of tools to gain insights and shape marketing strategy
  Collaborate with team members to optimize automation and lead-nurturing process through email, content, events, and social channels
  Assist in the execution of marketing plans to reach audiences through targeted channels
  Create and distribute monthly reports on critical metrics for lead generation, content creation, website traffic, and other KPIs
  Assist marketing manager in the development and execution of campaigns, including content creation, new product launches, social media, upselling, cross-selling, and sales enablement
  Assist marketing managers in managing integrated marketing campaigns across offline and online tactics
  Provide recommendations for future strategic initiatives through competitive and financial analysis
  Conduct market research to find answers about consumer requirements, habits, and trends
  Translate complex data and analytical models into insights that can be used to develop marketing strategies
  Brainstorm and develop ideas for creative marketing campaigns
  Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.)
  Planned and executed initiatives to reach the target audience through appropriate channels (social media, e-mail, etc.)
  Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
  Liaise with all concerned parties to guarantee adequate planning, execution, and monitoring of marketing activities
  Stay up to date with Market and online trends relevant to the brand to ensure campaigns and promotions are relevant within each market
  Maintain awareness of best practice marketing techniques/tools to achieve successful campaigns and promotions
 
 Requirements
  WHAT WE’LL LIKE ABOUT YOU
  YOU ARE…
 
  Curious and authentic, just like us! #beboldr
 
 
  A critical thinker with an eye for even the most minute of details
  Passionate about the client experience
  Strategic thinker who can see beyond the day-to-day grind to help reach marketing and sales goals, create a stronger brand, and improve the customer experience
 
 YOU HAVE…
 
  Previous working experience as a Marketing Specialist for 4 years
  Bachelor's Degree in marketing, communications, or a similar relevant field
  In-depth knowledge of traditional and digital marketing and market research methods
  Applicable knowledge of marketing data analytics and tools
  Hands-on experience with marketing software (Adobe Creative Suite & CRM(HubSpot is preferred)) and applications (Google Analytics,Social media business account management ,Graphic design software is a plus - Adobe, Canva, etc)
  Outstanding communication, interpersonal, and presentation skills
  Excellent organizational and time management skills
 
 Benefits
 
  Private Health Insurance
  Paid Time Off
  Work From Home
  Training & Development
  Mental Health Program
  Philhealth Coverage
 


Germany

United Kingdom

United Arab Emirates

Canada

United States

Portugal

Netherlands

Ireland

Philippines

Italy

Spain

India

France

South Africa

Australia

Switzerland

You should be analytical, detail-oriented, and passionate about client satisfaction. Must have 2+ years in a client-facing role and people management, plus BPO or related industry experience.

You will manage client relations, oversee performance reviews, coordinate training, ensure compliance with contracts, drive continuous improvement, and support team development and communication.

<div>
 <h3 class="jobSectionHeader"><b>A LITTLE BIT ABOUT Boldr</b></h3>
 <ul>
  <li>Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.</li>
  <li>We are a global team, united by our desire to connect diverse people with common values for bolder impact.</li>
  <li>We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.</li>
 </ul>
 <h3 class="jobSectionHeader"><b>LET’S START WITH OUR VALUES</b></h3>
 <ul>
  <li>Meaningful connections start with AUTHENTICITY</li>
  <li>We do our best work by being CURIOUS</li>
  <li>We grow by remaining DYNAMIC</li>
 </ul>
 <h3 class="jobSectionHeader"><b>WHAT IS YOUR ROLE</b></h3>
 <p>We’re looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Experience team.</p>
 <p>In this role, you are responsible for maintaining and nurturing Boldr’s Client relationships as well as developing and empowering Boldr’s Team Captains to be successful in their role. You will act as a business owner taking full accountability for the success of your Client and teams, ensuring they are fully equipped to meet our commitments to our Clients and doing so with the highest level of quality.</p>
 <p>You will help foster a healthy working environment for our team members by working with other functions and internal stakeholders (such as People Experience and Operations). You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser-focused on our operational performance and comfortable with the management of global teams on a daily basis. You will be responsible for day-to-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you’ll be maintaining all Client Success tools and procedures.</p>
 <h3 class="jobSectionHeader"><b> WHAT WILL YOU DO</b></h3>
 <p><b> Processes</b></p>
 <ul>
  <li>Develop and maintain an authentic relationship with all the Client and internal stakeholders.</li>
  <li>Act as a strategic advisor to our Clients and internal stakeholders by managing key points of contact and updating key challenges and opportunities.</li>
  <li>Execute daily and weekly reviews of our operational performance with Client stakeholders and Boldr leadership.</li>
  <li>Ability to work seamlessly with different departments namely: Implementation, Client Solutions, Finance, IT, People Experience and Office Operations.</li>
  <li>Communicating and resolving basic to complex inquiries and concerns in an accurate, valid, complete, and timely manner.</li>
  <li>Create and manage Client contracts such as MSAs and SLAs.</li>
  <li>Manage a team of Team Captains and monitor compliance against SLAs and achievement of Client KPIs.</li>
  <li>Partner with Team Captains to ensure documentation is constantly updated and identification of process improvements are sourced with the TC and their team.</li>
  <li>Facilitate Client Business Reviews in partnership with your SBU Head and organize the Boldr team to create these reviews.</li>
  <li>Develop, maintain, and leverage relationships and networks within the Client organization to identify and develop business opportunities.</li>
  <li>Update Hubspot deal cards and ensure all necessary items are appropriately invoiced.</li>
  <li>Follow up with clients on invoicing, pricing discrepancies, and other billing-related issues.</li>
 </ul>
 <p><b>People Management</b></p>
 <ul>
  <li>Plan and oversee hiring, onboarding, training, quality assurance, tool optimization, and team building.</li>
  <li>Supervise and develop Team Captains through guidance, observation, and performance management activities.</li>
  <li>As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments.</li>
  <li>
   <ul>
    <li>This also provides an opportunity to observe the Team Captain’s presentation, Client communication and coaching skills.</li>
   </ul></li>
  <li>Taking steps to ensure learning and growth through development plans and, when necessary, progressive counseling.</li>
  <li>Promote and foster a culture of continuous improvement by providing positive and constructive feedback to team members.</li>
  <li>Establish, promote, and maintain the Boldr culture within the organization.</li>
  <li>Understand employee career growth aspirations to enable matching Boldr’s needs with employee abilities.</li>
  <li>Act as the escalation point for the Team Captains.</li>
  <li>Responsible for upholding our organization’s values throughout the workplace.</li>
  <li>Monitor achievement of internal and external KPI’s and ensure Operational Excellence.</li>
  <li>Identify performance issues, conduct root cause analysis, and work with operations to improve performance on KPIs through motivating, guiding, and holding local operations managers accountable for following SLA.</li>
 </ul>
 <p><b>Tools, Administration, and Reporting</b></p>
 <ul>
  <li>Familiarity with Google Suite of Services is a must for this role.</li>
  <li>
   <ul>
    <li>Gmail, GDrive, Sheets, Slides, and Docs are used heavily in Boldr</li>
   </ul></li>
  <li>Experience with Hubspot is a plus.</li>
  <li>Experience optimizing platforms such as ZenDesk, TalkDesk, Shopify applications is also a plus.</li>
  <li>Know how to use data to generate reports and assess the health and efficacy of a program, and how to take action to mitigate or improve.</li>
  <li>Maintain Client schedule (Weekly Updates, Monthly Business Reviews &amp;, Quarterly Business.</li>
  <li>Reviews, Implementations) and collect feedback and drive necessary actions to completion.</li>
 </ul>
 <p><b>Training</b></p>
 <ul>
  <li>Coordinate necessary training and best practices related to Tools and Processes.</li>
  <li>Onboard new hires to ensure they are fully ready to succeed in their role.</li>
 </ul>
 <p><b>Ongoing support and knowledge sharing</b></p>
 <ul>
  <li>Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement.</li>
  <li>Provides input and communication to drive Client Success improvement, for all Clients, enterprise-wide.</li>
 </ul>
 <p><b>Requirements</b></p>
 <h3 class="jobSectionHeader"><b> WHAT WE’LL LIKE ABOUT YOU</b></h3>
 <p><b> YOU ARE…</b></p>
 <ul>
  <li>Curious and authentic, just like us! #beboldr</li>
 </ul>
 <ul>
  <li>An analytical and critical thinker, with an eye for even the most minute of details</li>
  <li>Passionate about client satisfaction</li>
 </ul>
 <p><b>YOU HAVE…</b></p>
 <ul>
  <li>Bachelor's/College Degree of any related field you’re passionate about!</li>
  <li>2+ years in a Client facing role.</li>
  <li>2+ years knowledge of BPO, Staffing, Tech, or other Business Service Industries</li>
  <li>2+ years people management experience.</li>
 </ul>
 <ul>
  <li>Manipulate Excel or Google Sheets, and Google Slides to be helpful with the reporting work you’ll be responsible for.</li>
  <li>Focus on listening and understanding what other people are saying, ask questions as appropriate, and not interrupt at inappropriate times.</li>
  <li>Maintain an open dialogue with the organization's external and internal Client partners in both positive and negative situations.</li>
  <li>Read, research, and draft letters, emails, and documents.</li>
  <li>Identify complex problems and review related information to develop and evaluate options and implement solutions.</li>
  <li>Speaking in a public setting and delivering presentations to individuals and groups.</li>
  <li>Cope effectively with losses or rejections by moving on to other challenges and learning from past experiences.</li>
 </ul>
 <p><b>Benefits</b></p>
 <ul>
  <li>Private Health Insurance</li>
  <li>Paid Time Off</li>
  <li>Work From Home</li>
  <li>Training &amp; Development</li>
  <li>Mental Health Program</li>
  <li>Philhealth Coverage</li>
 </ul>
</div>


 A LITTLE BIT ABOUT Boldr
 
  Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  We are a global team, united by our desire to connect diverse people with common values for bolder impact.
  We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
 
 LET’S START WITH OUR VALUES
 
  Meaningful connections start with AUTHENTICITY
  We do our best work by being CURIOUS
  We grow by remaining DYNAMIC
 
 WHAT IS YOUR ROLE
 We’re looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Experience team.
 In this role, you are responsible for maintaining and nurturing Boldr’s Client relationships as well as developing and empowering Boldr’s Team Captains to be successful in their role. You will act as a business owner taking full accountability for the success of your Client and teams, ensuring they are fully equipped to meet our commitments to our Clients and doing so with the highest level of quality.
 You will help foster a healthy working environment for our team members by working with other functions and internal stakeholders (such as People Experience and Operations). You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser-focused on our operational performance and comfortable with the management of global teams on a daily basis. You will be responsible for day-to-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you’ll be maintaining all Client Success tools and procedures.
  WHAT WILL YOU DO
  Processes
 
  Develop and maintain an authentic relationship with all the Client and internal stakeholders.
  Act as a strategic advisor to our Clients and internal stakeholders by managing key points of contact and updating key challenges and opportunities.
  Execute daily and weekly reviews of our operational performance with Client stakeholders and Boldr leadership.
  Ability to work seamlessly with different departments namely: Implementation, Client Solutions, Finance, IT, People Experience and Office Operations.
  Communicating and resolving basic to complex inquiries and concerns in an accurate, valid, complete, and timely manner.
  Create and manage Client contracts such as MSAs and SLAs.
  Manage a team of Team Captains and monitor compliance against SLAs and achievement of Client KPIs.
  Partner with Team Captains to ensure documentation is constantly updated and identification of process improvements are sourced with the TC and their team.
  Facilitate Client Business Reviews in partnership with your SBU Head and organize the Boldr team to create these reviews.
  Develop, maintain, and leverage relationships and networks within the Client organization to identify and develop business opportunities.
  Update Hubspot deal cards and ensure all necessary items are appropriately invoiced.
  Follow up with clients on invoicing, pricing discrepancies, and other billing-related issues.
 
 People Management
 
  Plan and oversee hiring, onboarding, training, quality assurance, tool optimization, and team building.
  Supervise and develop Team Captains through guidance, observation, and performance management activities.
  As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments.
  
   
    This also provides an opportunity to observe the Team Captain’s presentation, Client communication and coaching skills.
   
  Taking steps to ensure learning and growth through development plans and, when necessary, progressive counseling.
  Promote and foster a culture of continuous improvement by providing positive and constructive feedback to team members.
  Establish, promote, and maintain the Boldr culture within the organization.
  Understand employee career growth aspirations to enable matching Boldr’s needs with employee abilities.
  Act as the escalation point for the Team Captains.
  Responsible for upholding our organization’s values throughout the workplace.
  Monitor achievement of internal and external KPI’s and ensure Operational Excellence.
  Identify performance issues, conduct root cause analysis, and work with operations to improve performance on KPIs through motivating, guiding, and holding local operations managers accountable for following SLA.
 
 Tools, Administration, and Reporting
 
  Familiarity with Google Suite of Services is a must for this role.
  
   
    Gmail, GDrive, Sheets, Slides, and Docs are used heavily in Boldr
   
  Experience with Hubspot is a plus.
  Experience optimizing platforms such as ZenDesk, TalkDesk, Shopify applications is also a plus.
  Know how to use data to generate reports and assess the health and efficacy of a program, and how to take action to mitigate or improve.
  Maintain Client schedule (Weekly Updates, Monthly Business Reviews &, Quarterly Business.
  Reviews, Implementations) and collect feedback and drive necessary actions to completion.
 
 Training
 
  Coordinate necessary training and best practices related to Tools and Processes.
  Onboard new hires to ensure they are fully ready to succeed in their role.
 
 Ongoing support and knowledge sharing
 
  Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement.
  Provides input and communication to drive Client Success improvement, for all Clients, enterprise-wide.
 
 Requirements
  WHAT WE’LL LIKE ABOUT YOU
  YOU ARE…
 
  Curious and authentic, just like us! #beboldr
 
 
  An analytical and critical thinker, with an eye for even the most minute of details
  Passionate about client satisfaction
 
 YOU HAVE…
 
  Bachelor's/College Degree of any related field you’re passionate about!
  2+ years in a Client facing role.
  2+ years knowledge of BPO, Staffing, Tech, or other Business Service Industries
  2+ years people management experience.
 
 
  Manipulate Excel or Google Sheets, and Google Slides to be helpful with the reporting work you’ll be responsible for.
  Focus on listening and understanding what other people are saying, ask questions as appropriate, and not interrupt at inappropriate times.
  Maintain an open dialogue with the organization's external and internal Client partners in both positive and negative situations.
  Read, research, and draft letters, emails, and documents.
  Identify complex problems and review related information to develop and evaluate options and implement solutions.
  Speaking in a public setting and delivering presentations to individuals and groups.
  Cope effectively with losses or rejections by moving on to other challenges and learning from past experiences.
 
 Benefits
 
  Private Health Insurance
  Paid Time Off
  Work From Home
  Training & Development
  Mental Health Program
  Philhealth Coverage
 


You should be curious, detail-oriented, and passionate about client satisfaction. A degree and CRM experience are a plus. Familiarity with Salesforce and cloud-based applications is advantageous.

You will execute client-assigned processes, meet productivity and quality targets, identify improvements, report deficiencies, complete projects, collaborate with teams, and review submissions.

<div>
 <h3 class="jobSectionHeader"><b>A LITTLE BIT ABOUT Boldr</b></h3>
 <ul>
  <li>Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.</li>
  <li>We are a global team, united by our desire to connect diverse people with common values for boldr impact.</li>
  <li>We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.</li>
 </ul>
 <h3 class="jobSectionHeader"><b>LET’S START WITH OUR VALUES</b></h3>
 <ul>
  <li>Meaningful connections start with AUTHENTICITY</li>
  <li>We do our best work by being CURIOUS</li>
  <li>We grow by remaining DYNAMIC</li>
  <li>Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE</li>
  <li>At the heart of great partnerships we’ll always find EMPATHY</li>
 </ul>
 <h3 class="jobSectionHeader"><b>WHAT IS YOUR ROLE</b></h3>
 <p>As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.</p>
 <h3 class="jobSectionHeader"><b> WHY DO WE WANT YOU</b></h3>
 <p>We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.</p>
 <h3 class="jobSectionHeader"><b> WHAT WILL YOU DO</b></h3>
 <ul>
  <li>Execute processes assigned by the client and/or management.</li>
  <li>Ensure defined productivity targets are met.</li>
  <li>Ensure defined quality targets are met.</li>
  <li>Identify process improvement opportunities as they arise.</li>
  <li>Reports process deficiencies to ensure accurate execution of tasks.</li>
  <li>creating and finishing projects assigned by the client.</li>
  <li>Collaborate with internal and external teams in completing projects.</li>
  <li>Review submissions.</li>
 </ul>
 <p><b>Requirements</b></p>
 <h3 class="jobSectionHeader"><b> WHAT WE’LL LIKE ABOUT YOU</b></h3>
 <p><b> YOU ARE…</b></p>
 <ul>
  <li>Curious and authentic, just like us! #beboldr.</li>
 </ul>
 <ul>
  <li>An analytical and critical thinker, with an eye for even the most minute of details.</li>
  <li>Passionate about client satisfaction.</li>
 </ul>
 <p><b>YOU HAVE…</b></p>
 <ul>
  <li>Bachelor's / College Degree in any field you’re passionate about!</li>
  <li>Previous experience in a related field is a plus.</li>
  <li>Basic knowledge of Salesforce is a plus.</li>
  <li>Experience in using CRM and other similar applications or tools.</li>
  <li>Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.</li>
 </ul>
 <p><b>Benefits</b></p>
 <ul>
  <li>Training &amp; Development</li>
 </ul>
 <ul>
  <li>Mental Health Program</li>
  <li>Philhealth Coverage</li>
 </ul>
</div>


 A LITTLE BIT ABOUT Boldr
 
  Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  We are a global team, united by our desire to connect diverse people with common values for boldr impact.
  We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
 
 LET’S START WITH OUR VALUES
 
  Meaningful connections start with AUTHENTICITY
  We do our best work by being CURIOUS
  We grow by remaining DYNAMIC
  Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  At the heart of great partnerships we’ll always find EMPATHY
 
 WHAT IS YOUR ROLE
 As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.
  WHY DO WE WANT YOU
 We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.
  WHAT WILL YOU DO
 
  Execute processes assigned by the client and/or management.
  Ensure defined productivity targets are met.
  Ensure defined quality targets are met.
  Identify process improvement opportunities as they arise.
  Reports process deficiencies to ensure accurate execution of tasks.
  creating and finishing projects assigned by the client.
  Collaborate with internal and external teams in completing projects.
  Review submissions.
 
 Requirements
  WHAT WE’LL LIKE ABOUT YOU
  YOU ARE…
 
  Curious and authentic, just like us! #beboldr.
 
 
  An analytical and critical thinker, with an eye for even the most minute of details.
  Passionate about client satisfaction.
 
 YOU HAVE…
 
  Bachelor's / College Degree in any field you’re passionate about!
  Previous experience in a related field is a plus.
  Basic knowledge of Salesforce is a plus.
  Experience in using CRM and other similar applications or tools.
  Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.
 
 Benefits
 
  Training & Development
 
 
  Mental Health Program
  Philhealth Coverage
 


Boldr

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