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Deal Desk Analyst

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Cloudera

Aug 27

  • Job
    Full-time
    Mid & Senior Level
  • Cork
    Remote
  • Quick Apply

AI generated summary

  • You need strong interpersonal skills, sales forecasting knowledge, CRM experience, and the ability to manage stakeholders. A background in software and contract review is preferred.
  • You will support EMEA Sales by analyzing deal structures, ensuring compliance, managing approvals, collaborating with internal teams, and improving the Quote to Order process.

Requirements

  • - The successful candidate will have excellent interpersonal skills as this is an internal-customer facing role
  • - Strong understanding of Sales Forecasting models & processes
  • - Creative thinker with ability to challenge existing processes, and propose new business solutions
  • - True global mindset, with passion to operate in dynamic, diverse environment
  • - Proven ability to handle stakeholder negotiations, in business development context
  • - Previous experience of using CRM tools such as Salesforce.com
  • - Flexibility to work at End of Quarter
  • - Prior experience in Software/Services/Open Source Technologies would be a distinct advantage
  • - Broad experience and understanding of business operations/sales operations
  • - Ability to organize and prioritize, maintain attention to detail, and work under critical timeframes
  • - Ability to successfully engage in multiple initiatives simultaneously
  • - Ability to interface effectively and establish quick credibility and confidence with cross-functional groups and Sales Leadership
  • - Ability to elicit cooperation from a wide variety of sources, including sales management, external organizations, internal business units and customers
  • - Proficient in use of Microsoft Office products, including Excel and Power Point
  • - Excellent oral and written communication skills and the ability to interact professionally with a diverse group, of executives, managers, and subject matter experts
  • - Knowledge or experience in software contract review a distinct advantage. (MSA/SOWs)
  • - Working understanding of Accounting regulations and experience in understanding non-standard contract language an advantage
  • - Basic understanding of Cloudera/Open Source technology and platforms
  • - Working knowledge of Salesforce.com CRM Solution preferred
  • - Education Required: Bachelors Degree
  • - Experience Required: 3-5 years’ relevant experience

Responsibilities

  • - Become trusted business partner for the EMEA Cloudera Field Sales Organization.
  • - Drive early engagement with the Sales Teams to ensure they are informed on optimal deal structures & potential deal challenges during the early stages of deal negotiation.
  • - Provide guidance and support around the impact of deal structure on internal teams and policies.
  • - Responsible for the detailed analysis to determine accuracy & compliance of all order documentation, highlighting any non-standard language to enable proper internal review.
  • - Act as a business partner to internal teams to advise on acceptable deal terms to ensure the protection of the long term growth of the company and customer.
  • - Drive compliance through interaction with internal stakeholders namely revenue, legal and AR teams.
  • - Management of discount and non-standard deals throughout approval flow.
  • - Development and implementation of process improvement initiatives throughout the Cloudera Quote to Order cycle.
  • - Act as an approver for Professional Services terms of engagements.
  • - Ensure Salesforce.com opportunities are structured correctly in line with deal structure of given opportunities.

FAQs

What is the role of a Deal Desk Analyst at Cloudera?

The Deal Desk Analyst at Cloudera is responsible for partnering with the Field Sales Organization to support sales opportunities, focusing on deal structure, quote creation, compliance, and revenue management throughout the quote to cash lifecycle.

What qualifications are required for this position?

A Bachelor's degree and 3-5 years of relevant experience in business operations or sales operations are required for this position.

What skills are essential for a successful Deal Desk Analyst?

Essential skills include excellent interpersonal abilities, strong understanding of sales forecasting models, proficiency in CRM tools like Salesforce.com, and the capacity to manage multiple initiatives simultaneously.

Is previous experience in Software/Services/Open Source Technologies advantageous?

Yes, previous experience in Software/Services/Open Source Technologies would be considered a distinct advantage for candidates applying for this role.

What kind of support can employees expect at Cloudera?

Employees can expect generous PTO policies, flexible work-from-home options, wellness programs, continued career development access, comprehensive benefits, and support for work-life balance.

Is a specific understanding of software contract review important for this role?

Yes, knowledge or experience in software contract review, particularly regarding Master Service Agreements (MSAs) and Statements of Work (SOWs), is considered a distinct advantage for the position.

What does the role entail in terms of collaboration with other teams?

The Deal Desk Analyst will act as a trusted business partner, providing guidance and support to internal teams on deal structure and compliance while driving interaction with revenue, legal, and accounts receivable teams.

Are there opportunities for professional development at Cloudera?

Yes, Cloudera offers access to continued career development and supports employee growth through various programs.

What is the expectation for work flexibility at the end of the quarter?

The position requires flexibility to work during the end of the quarter to manage increased demands and deadlines.

Does Cloudera promote diversity and inclusion in the hiring process?

Yes, Cloudera is an Equal Opportunity / Affirmative Action Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability status.

At Cloudera, we believe that data can make what is impossible today, possible tomorrow.

Technology
Industry
1001-5000
Employees

Mission & Purpose

At Cloudera, we believe that data can make what is impossible today, possible tomorrow. We empower people to transform complex data into clear and actionable insights. Cloudera delivers an enterprise data cloud for any data, anywhere, from the Edge to AI. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.