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Delivery Manager

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dentsu

14d ago

  • Job
    Full-time
    Senior Level
  • Marketing
    Business, Operations & Strategy
  • Madrid
  • Quick Apply

AI generated summary

  • You need team management experience, strong operational skills, knowledge of client lifecycle, campaign coordination, budget maintenance, report generation, and attention to detail for audits.
  • You will manage timelines, support campaign execution, ensure quality delivery, reconcile invoices, create performance reports, and maintain relationships with internal and external partners.

Requirements

  • Job Requirements:
  • - Experience in managing teams
  • - Strong operational support skills
  • - Knowledge of client lifecycle processes
  • - Experience in campaign coordination
  • - Proficiency in budget maintenance
  • - Ability to generate reports
  • - Attention to detail for audits

Responsibilities

  • Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality
  • Engages and maintains relationships across Media Operations and key partners across all Media brands
  • Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses
  • Supports brand partners through execution of operational activities involved in campaign delivery – campaign setup, traffic and launch and optimisation
  • Supports client and internal billing by approving client and intercompany invoices
  • Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe
  • Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems)
  • Provides additional operational support as needed

FAQs

What is the primary purpose of the Delivery Manager role?

The primary purpose of the Delivery Manager role is to manage a team and provide direct support to delivery teams and clients throughout the end-to-end client lifecycle, including onboarding, campaign coordination, budget maintenance, reporting, and offboarding.

What are the key responsibilities of a Delivery Manager?

Key responsibilities include managing campaign timelines, engaging with internal and external partners, implementing continuous improvement processes, supporting brand partners in operational activities, approving client invoices, reconciling media delivery, and creating client performance reports.

Where is this position located?

This position is located in Madrid.

What type of employment is this role?

This role is a permanent, full-time position.

Who does the Delivery Manager engage with in the organization?

The Delivery Manager engages with Media Operations and key partners across all Media brands.

Will the Delivery Manager be responsible for client billing?

Yes, the Delivery Manager will support client and internal billing by approving client and intercompany invoices.

Is experience with campaign delivery a requirement for this role?

Yes, the Delivery Manager should have experience supporting brand partners through various operational activities involved in campaign delivery.

What analytical skills are required for this position?

The Delivery Manager needs to be skilled in data extraction and consolidation to create client performance reports.

Are there opportunities for continuous improvement in this role?

Yes, the Delivery Manager will partner with team members and leadership to implement continuous improvements related to client and campaign delivery.

What additional support may the Delivery Manager provide?

The Delivery Manager may provide additional operational support as needed beyond the specified responsibilities.

Marketing & Advertising
Industry
10,001+
Employees

Mission & Purpose

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.