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Department Manager - Brighton

H

H&M

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Brighton & Hove
  • Quick Apply

AI generated summary

  • You must have management experience in a customer-facing role, proven team leadership skills, a passion for profitability and people, and a customer-first mindset.
  • You lead your team to enhance colleague and customer experiences, evaluate performance, analyze KPIs, and ensure compliance with health, safety, and security standards.

Requirements

  • Management experience in a customer-facing environment
  • Previous experience of leading and managing teams
  • A passion for profitability and people
  • A Customer-first mindset

Responsibilities

  • You lead with a vision to secure the best experience for all our colleagues and customers
  • You evaluate your team’s performance, provide regular feedback, and support succession through their development and training
  • You analyse and follow up on Sales & Profit KPI's for your department
  • You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety

FAQs

What is the job title for this position?

The job title is Department Manager - Brighton.

What is the working hours for this position?

This position offers 39 hours per week.

Where is this position based?

This position is based at the H&M Ilford store.

What are the key responsibilities of the Department Manager?

The key responsibilities include leading the team, evaluating performance, analyzing sales and profit KPI's, and ensuring health and safety standards are met.

What management experience is required for this role?

Management experience in a customer-facing environment and previous experience of leading and managing teams are required.

What type of mindset is preferred for candidates?

A Customer-first mindset is preferred.

What flexibility is required for this position?

The position requires full availability 7 days a week, including weekends.

What benefits do employees receive at H&M?

Employees receive a staff discount card, participation in the H&M Incentive Program, and various other attractive benefits and development opportunities.

How does H&M approach inclusion and diversity in its recruitment process?

H&M is committed to creating inclusive, diverse, and equitable workplaces and takes all diversity dimensions into consideration in the recruitment process.

Should candidates attach a cover letter with their application?

No, candidates are kindly asked not to attach a cover letter to avoid potential unintentional biases.

What is the company's mission regarding sustainable lifestyles?

H&M Group is committed to creating meaningful growth and more sustainable lifestyles, aiming to re-imagine fashion and reshape the industry.

Fashion & Arts
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good. We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow. Be yourself & more at H&M.