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Deputy Chief Human Resources Officer

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Atlanta Regional Commission

1mo ago

  • Job
    Full-time
    Expert Level
  • Government & Politics
    People, HR & Administration
  • Atlanta

AI generated summary

  • You need a Master’s in HR or related field, 10+ years in HR leadership, HR certification, strong compliance knowledge, customer service focus, emotional intelligence, and data-driven mindset.
  • You will ensure HR compliance, oversee policies, analyze workforce trends, drive talent strategies, enhance employee engagement, and lead organizational development initiatives.

Requirements

  • Master’s degree in Human Resources Management, Business Administration, Industrial Psychology, Organizational Development, or a related field.
  • 10+ years of progressively responsible HR leadership experience, with at least 5 years in a senior management role overseeing HR functions in a mid-sized to large organization.
  • Experience leading HR teams and implementing people strategies in a mission-driven, service-oriented environment.
  • Relative HR certification required.
  • Expertise in HR Compliance & Employment Law – Strong working knowledge of FLSA, FMLA, ADA, EEOC, and other key regulations.
  • Strong Customer Service Philosophy – A people-first mindset with a commitment to ensuring positive employee experiences.
  • Appreciation for Human Capital & Workforce Development – A deep understanding of how HR drives business outcomes through talent.
  • High Degree of Emotional Intelligence (EQ) – Ability to navigate sensitive issues, manage complex interpersonal dynamics, and lead with empathy.
  • Sense of Urgency & Accountability – A results-driven leader who can execute strategies swiftly while maintaining high-quality standards.
  • Strategic Thinking & Problem-Solving – Ability to anticipate workforce challenges and develop proactive solutions.
  • Strong Leadership & Decision-Making – Experience managing HR teams and influencing executive leadership.
  • Data-Driven Mindset – Ability to leverage HR analytics to support strategic decision-making.
  • Change Management & Organizational Development Expertise – A proven track record of successfully leading transformation initiatives.
  • Excellent Communication & Interpersonal Skills – Ability to build relationships, provide clear direction, and inspire confidence at all levels.
  • Proficiency in HRIS & HR Analytics – Experience with NEOGOV, Costpoint/Deltek, and other HR systems preferred.

Responsibilities

  • Ensure compliance with all federal, state, and local labor laws, regulations, and industry standards, with a strong focus on HR compliance and risk mitigation.
  • Oversee HR policies and procedures, ensuring they are updated, market-competitive, and aligned with best practices.
  • Partner with Legal Counsel and senior leadership to develop and review policies that ensure fair and consistent application across the agency.
  • Leverage HR analytics to assess workforce trends, guide strategic decisions, and ensure regulatory compliance.
  • Develop and oversee a strong internal controls framework for HR processes, including hiring, promotions, salary administration, and benefits management.
  • Serve as a key advisor on workforce planning, classification, and compensation structures to ensure equity and market competitiveness.
  • Foster a positive, inclusive, and service-oriented HR culture that enhances the employee experience and builds trust across all levels of the organization.
  • Champion employee engagement and well-being initiatives, ensuring a workplace culture that prioritizes employee satisfaction and development.
  • Act as a senior employee relations leader, providing guidance on conflict resolution, disciplinary actions, and dispute mediation with a focus on fairness and consistency.
  • Oversee succession planning, leadership development, and workforce upskilling to ensure the agency is prepared for future talent needs.
  • Drive innovative talent acquisition strategies that attract and retain top-tier professionals.
  • Implement best-in-class performance management frameworks, including goal setting, competency mapping, and leadership assessments.
  • Serve as a trusted mentor and coach to HR professionals, managers, and senior leaders on people management and organizational effectiveness.
  • Act as a change agent, driving initiatives that improve organizational agility and adaptability.
  • Provide thought leadership on HR trends and best practices, ensuring ARC remains a competitive employer of choice.
  • Support enterprise-wide organizational development and transformation efforts, including restructuring, process optimization, and digital HR transformation.
  • Develop data-driven HR strategies that align with long-term business objectives and ensure the agency is equipped to manage workforce challenges proactively.
  • Lead compensation and total rewards strategy development, ensuring fair, transparent, and market-competitive pay structures.
  • Oversee benefits administration, including health, dental, vision, retirement plans, and wellness programs.
  • Conduct regular benchmarking and industry analysis to maintain competitive compensation and benefits offerings.

FAQs

What is the role of the Deputy Chief Human Resources Officer (DCHRO) at ARC?

The DCHRO plays a key leadership role in shaping and driving the agency’s people strategy, oversees day-to-day HR operations, leads a team of HR professionals, and serves as a strategic advisor to the leadership team.

What qualifications are required for the DCHRO position?

A Master’s degree in Human Resources Management, Business Administration, Industrial Psychology, Organizational Development, or a related field, along with 10+ years of progressively responsible HR leadership experience and relative HR certification.

What are the essential duties of the DCHRO?

The DCHRO is responsible for compliance and risk management, enhancing employee experience and engagement, talent acquisition and development, strategic HR leadership, and compensation and benefits strategy.

What skills are necessary for an ideal candidate for the DCHRO role?

The ideal candidate should have expertise in HR compliance and employment law, a strong customer service philosophy, high emotional intelligence, strategic thinking abilities, and proficiency in HRIS and HR analytics.

Is experience in public service or mission-driven environments preferred for this position?

Yes, experience leading HR teams and implementing people strategies in a mission-driven, service-oriented environment is preferred.

What type of organizational culture does ARC promote?

ARC promotes a positive, inclusive, and service-oriented culture that enhances the employee experience and prioritizes employee well-being and engagement.

What benefits does ARC offer its full-time regular employees?

ARC offers a comprehensive and competitive benefits package that includes health insurance, life insurance, retirement benefits, paid time off, and more.

How does the DCHRO contribute to employee engagement initiatives?

The DCHRO champions employee engagement and well-being initiatives, ensuring a workplace culture that prioritizes employee satisfaction and development.

What is the application process for the DCHRO position?

Interested individuals should apply through ARC's recruitment process, and for questions or accommodations during the application process, they can contact ARC's HR department.

Does ARC provide equal employment opportunities?

Yes, ARC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, age, national origin, sex, religion, or disability.

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Atlanta Regional Commission

One Great Region

Government
Industry
51-200
Employees

Mission & Purpose

Regional planning + local relevance The Atlanta Regional Commission (ARC) serves as a catalyst for regional progress by focusing leadership, attention and planning resources on key regional issues. ARC is the regional planning and intergovernmental coordination agency for the 11-county metro Atlanta area including Cherokee, Clayton, Cobb, DeKalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Henry and Rockdale counties, as well as the City of Atlanta. For 60 years, ARC and its predecessor agencies have helped to focus the region's leadership, attention and resources on key issues of regional consequence. ARC is dedicated to unifying the region's collective resources to prepare the metropolitan area for a prosperous future. It does so through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.