FAQs
What is the primary purpose of the Deputy General Manager- Vehicle Integration role?
The primary purpose of the role is to engage with key stakeholders in Manufacturing, Quality, Customer Support, and Engineering Functions to analyze, resolve, and prevent the recurrence of field issues on current products.
What qualifications are required for this position?
The desired candidate should have a BE/B.Tech in Mechanical, Automobile, Electrical, or Electronics engineering.
How many years of experience is required for the Deputy General Manager- Vehicle Integration position?
A minimum of 12 years of experience in product development with good experience in managing and resolving customer issues is required.
What type of knowledge is essential for this role?
Essential knowledge includes vehicle aggregates, end-to-end management of field issues, digital integration, product attributes, automobile standards, and quality processes.
What are the key responsibilities of this role?
Key responsibilities include coordinating with various functions to track and manage field issues, interfacing with field teams and dealerships, identifying and resolving quality issues, representing engineering in quality forums, escalating critical issues, and maintaining statistics on field issues.
What skills are important for candidates applying to this position?
Important skills include good interpersonal skills, strong communication and negotiation skills, and a sound understanding of quality processes.
Will the Deputy General Manager participate in quality review forums?
Yes, the Deputy General Manager will represent Engineering in quality issues review forums and present a consolidated view of field issues.
What is expected from candidates regarding field issues resolution?
Candidates are expected to manage the end-to-end resolution of field issues and ensure the timely closure of these issues.
Is experience in digital integration necessary for this role?
Yes, sound experience in digital integration is required for this position.
What is the focus on quality in this job role?
The focus is on identifying and resolving current product quality issues and updating relevant processes, standards, and guidelines to prevent recurrence.