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Deputy Head of Employee Relations

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • Norwich, +1

AI generated summary

  • You need strong communication skills, strategic leadership, analytical abilities, staff management experience, budget oversight, and resilience for mental and emotional challenges.
  • You will ensure high-quality ER services, mentor managers, provide strategic HR support, lead ER KPIs, and deputize for the Head of Employee Relations as needed.

Requirements

  • Communications and stakeholder Engagement
  • Strategic Leadership, Policy and Service Development
  • Analytical, Judgemental, and Decision Making
  • Staff Management Responsibilities
  • Finance and Budget Management
  • Information Resource
  • Mental and Emotional Effort

Responsibilities

  • The post holder will ensure a high-quality ER service is provided across the Trust.
  • Responsible for championing best practice HR, influencing key business decisions to ensure the effective management and utilisation of staff to benefit our patients and service.
  • This will include coaching, supporting, mentoring, training, and developing managers’ capability in HR policy and practice.
  • The post holder will support the Head of Employee Relations (ER) in their role, having lead responsibility for the delivery of a highly effective, efficient and employee focused ER Team that is well respected across the Trust, and operates with the strategic organisational priorities at the forefront of their practice.
  • The post holder will be responsible for the provision of strategic and operational HR Support, advice guidance, and will act as a senior member of the People Services Team, role modelling behaviours and providing expert guidance and judgement on Employee Relations and Employment Law issues to inform the ER function.
  • The post holder will be responsible for the delivery of relevant ER KPIs and ensures that the ER Team is delivering to expectations, leads on the delivery of the strategic employee relations elements of the Trust’s Workforce Strategy, and contributes to the growth of the ER function, including the development of an external investigation team.
  • The post holder will be expected to deputise for the Head of Employee Relations as required.

FAQs

What is the primary responsibility of the Deputy Head of Employee Relations?

The primary responsibility is to ensure a high-quality Employee Relations (ER) service is provided across the Trust, championing best practice HR and influencing key business decisions to benefit patients and services.

What key skills are required for this role?

Key skills include strategic leadership, policy and service development, analytical judgment, decision-making, staff management, finance and budget management, and effective communication and stakeholder engagement.

Who will the post holder work closely with?

The post holder will work closely with the Head of Employee Relations and will support the HR team, including mentoring and training managers in HR policy and practice.

Will I have the opportunity to contribute to the Trust’s Workforce Strategy?

Yes, the post holder will lead the delivery of strategic employee relations elements of the Trust’s Workforce Strategy and contribute to the growth of the ER function.

Is there an expectation to manage a team?

Yes, the role involves staff management responsibilities within the Employee Relations team.

Are there opportunities for professional development in this position?

Yes, the role includes coaching, mentoring, and developing managers' capability in HR practice, which provides opportunities for both personal and professional development.

Is there a focus on diversity and inclusion within the Trust?

Yes, the Trust values diversity and aims to represent local communities through its workforce, encouraging applications from under-represented groups.

What is the work environment like in terms of flexibility?

The Trust welcomes flexible working requests to support employees in achieving a balance between work and personal priorities.

How can I arrange an informal visit or get more details about the role?

For further details or informal visits, you can contact Karen Carter, Head of Employee Relations, via email at karen.carter@eastamb.nhs.uk or by telephone at 07917657193.

Outstanding care, exceptional people, every hour of every day #WeAreEEAST

Science & Healthcare
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Official LinkedIn for East of England Ambulance Service NHS Trust. Account monitored Mon-Fri 9-5. Not for emergencies, please dial 999 if you need an ambulance. We provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in - Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We receive more than one million emergency calls each year.