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Deputy Manager

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Halfords

2mo ago

  • Job
    Full-time
    Junior Level
  • Wakefield

AI generated summary

  • You need a year of retail management experience, strong coaching skills, compliance knowledge, sales target achievement, commercial awareness, and proficiency in Microsoft Office.
  • You will lead by example, drive sales, manage operations, ensure compliance, schedule labor, coach the team, and foster an inclusive, customer-centric environment.

Requirements

  • A year of managerial experience in a retail sales environment.
  • Proven track record in coaching and managing colleagues.
  • Strong understanding of compliance and operational standards.
  • Ability to meet sales targets and deliver excellent customer metrics.
  • Commercial acumen and awareness of industry trends.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.

Responsibilities

  • Lead by example to foster a customer-centric culture.
  • Drive sales performance and maintain high service standards.
  • Manage daily store operations, including compliance with health and safety and retail standards.
  • Schedule and manage labor effectively.
  • Provide on-the-spot coaching to enhance team performance and customer experience.
  • Celebrate team successes and create an inclusive atmosphere.

FAQs

What is the primary role of the Deputy Manager at Halfords?

The primary role of the Deputy Manager is to ensure the smooth operation of the retail store in the absence of the Store Manager, focusing on delivering exceptional customer service and driving sales performance.

What are the key responsibilities of a Deputy Manager?

Key responsibilities include leading by example to foster a customer-centric culture, managing daily store operations, driving sales performance, scheduling and managing labor, providing on-the-spot coaching, and creating an inclusive atmosphere.

What qualifications are required for the Deputy Manager position?

A year of managerial experience in a retail sales environment is required, along with a proven track record in coaching and managing colleagues and a strong understanding of compliance and operational standards.

Are there any sales targets for the Deputy Manager role?

Yes, the Deputy Manager is expected to meet sales targets and deliver excellent customer metrics.

What types of discounts does Halfords offer to employees?

Halfords offers a 25% discount on most Halfords products, up to 50% off garage bills in Autocentres, as well as discounts on groceries, shopping, insurance, and more.

Does Halfords provide opportunities for career advancement?

Yes, Halfords is committed to employee development and offers ample opportunities for career advancement within the company.

What benefits does Halfords offer to its employees?

Benefits include 6 weeks of annual leave, quarterly performance bonuses, access to GP services 24/7, pension scheme, life assurance, and many other perks supporting well-being and financial planning.

Is Halfords an equal opportunities employer?

Yes, Halfords is proud to be an equal opportunities employer and welcomes applications from all backgrounds, embracing diversity within the workforce.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.