FAQs
What is the role of a Deputy Manager at Paddy Power?
As a Deputy Manager, you will be fully accountable for the shop and team in the absence of the Shop Manager, responsible for operating and running a successful shop, and ensuring a memorable customer experience.
What qualities are ideal for this position?
Ideal candidates are driven, innovative, curious, and possess a vibrant personality. They should also embrace technology and have a passion for motivating and driving teams.
What are the primary responsibilities of the Deputy Manager?
Responsibilities include leading the shop in the absence of the Shop Manager, ensuring customer focus, using shop KPIs to drive results, complying with operational procedures, and fostering clear communication among team members.
How does Paddy Power encourage team collaboration?
Paddy Power values teamwork and encourages employees to provide clear guidance and feedback while working together to meet high standards.
Is experience in retail necessary for this position?
While experience in retail can be beneficial, we are primarily looking for candidates who are adaptable, customer-focused, and eager to continuously develop.
What kind of environment does Paddy Power promote for its customers?
Paddy Power promotes a fun and enjoyable environment where customers feel valued and have memorable experiences.
How does the company support the development of its employees?
Paddy Power is dedicated to guiding employees in their career journeys, helping them develop their skills while enabling them to achieve their professional aspirations.
What is expected in terms of compliance for this role?
The Deputy Manager is expected to ensure compliance with Social Responsibility commitments and all shop operational procedures, including cash management procedures.
Are Deputy Managers involved in customer engagement?
Yes, Deputy Managers are responsible for gathering customer feedback, building lasting relationships with customers, and providing excellent service both face-to-face and over the phone.
How can I apply for the Deputy Manager position?
Interested candidates can apply through the Paddy Power careers website or through job listing platforms where the position is advertised.