You should possess leadership skills, strong analytical abilities, and effective communication. Experience in the gaming or entertainment industry is preferred.

You will assist in managing operations, oversee team performance, ensure compliance, optimize processes, and support strategic initiatives to enhance overall effectiveness and efficiency.

Ireland

Dublin

Large

Flutter is a global sports betting, gaming and entertainment provider for over 18 million customers worldwide and the parent company of leading global consumer brands such as FanDuel, Sky Betting & Gaming, Paddy Power, PokerStars, Betfair, Sportsbet, Tombola, TVG, Adjarabet and Sisal. Our vision is to be the global leader in online sports betting and gaming by providing a vibrant and safe sports betting and gaming experience to our customers around the world.



Entertainment & Media

Flutter Entertainment Plc

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   <p><b>Deputy Manager</b></p>
   <br> 
  </div>
  <p></p>
  <div>
   <p><b>YOUR ROLE IN THE TEAM?</b> </p>
  </div>
  <div></div>
  <div>
   <p>As the Deputy Manager, you will be fully accountable for the shop and the team in the absence of the Shop Manager. You will take on full management responsibility for operating and running a successful shop, while managing the team effectively. You will create a fun and enjoyable environment for all our customers and ensure every Paddy Power customer has a memorable experience! You and the team will be the face of the company in this fast-paced role, whilst dealing with many exciting everyday tasks! </p>
  </div>
  <div>
   <p>We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey. </p>
  </div>
  <div>
   <p>Join Paddy Power on our exciting journey! We offer amazing opportunities to aspiring managers with the ability to fast-track their careers once you are passionate about motivating and driving teams. Are you driven, innovative, curious and have a vibrant personality? If so, Paddy Power is the place for you! </p>
  </div>
  <div></div>
  <div>
   <p><b>HOW WE DO IT?</b> </p>
  </div>
  <div></div>
  <div>
   <p>We want people who will stay customer focused by building strong and lasting relationships; creating a fun environment which punters love and repeatedly come back to. This will include educating and guiding your team to be able to deliver excellent customer service both face to face and over the phone, while cross-selling retail and online products and services along the way. </p>
  </div>
  <div></div>
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   <p>Other duties will include: </p>
  </div>
  <div></div>
  <div>
   <ul>
    <li><p>Lead from the front by running the shop in the absence of the Shop Manager </p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Stay customer focused by gathering customer feedback and comments and building strong and lasting relationships with customers in shop and over the telephone </p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Stay focused on results by using your shop KPIs to identify and take opportunities with energy and drive, supporting the Shop Manager to create the best betting shop environment out there </p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Play by the rules by making sure the shop complies with Social Responsibility commitments and all shop operational procedures, including cash management procedures </p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Be a clear communicator by actively encouraging your colleagues to share ideas on how things can be done better, quicker and easier </p></li>
   </ul>
  </div>
  <div>
   <ul>
    <li><p>Leading by example and drive your team to keep and maintain shop presentation standards </p></li>
   </ul>
  </div>
 </div>
 <div></div>
 <div>
  <p>Are you a team player that can provide clear guidance and feedback? Do you love to get your team working to a high standard together? Because we're all about working together to get the job done! </p>
 </div>
 <div>
  <p>Are you adaptable to different situations? Do you remain curious and wish to constantly develop? Paddy Power can guide you along the way whilst continuously enabling you to map your journey with this exciting brand. But it's your dedication and loyalty that matters most!</p>
 </div>
</div>
<div></div>


 
  
   Deputy Manager
    
  
  
  
   YOUR ROLE IN THE TEAM? 
  
  
  
   As the Deputy Manager, you will be fully accountable for the shop and the team in the absence of the Shop Manager. You will take on full management responsibility for operating and running a successful shop, while managing the team effectively. You will create a fun and enjoyable environment for all our customers and ensure every Paddy Power customer has a memorable experience! You and the team will be the face of the company in this fast-paced role, whilst dealing with many exciting everyday tasks! 
  
  
   We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey. 
  
  
   Join Paddy Power on our exciting journey! We offer amazing opportunities to aspiring managers with the ability to fast-track their careers once you are passionate about motivating and driving teams. Are you driven, innovative, curious and have a vibrant personality? If so, Paddy Power is the place for you! 
  
  
  
   HOW WE DO IT? 
  
  
  
   We want people who will stay customer focused by building strong and lasting relationships; creating a fun environment which punters love and repeatedly come back to. This will include educating and guiding your team to be able to deliver excellent customer service both face to face and over the phone, while cross-selling retail and online products and services along the way. 
  
  
  
   Other duties will include: 
  
  
  
   
    Lead from the front by running the shop in the absence of the Shop Manager 
   
  
  
   
    Stay customer focused by gathering customer feedback and comments and building strong and lasting relationships with customers in shop and over the telephone 
   
  
  
   
    Stay focused on results by using your shop KPIs to identify and take opportunities with energy and drive, supporting the Shop Manager to create the best betting shop environment out there 
   
  
  
   
    Play by the rules by making sure the shop complies with Social Responsibility commitments and all shop operational procedures, including cash management procedures 
   
  
  
   
    Be a clear communicator by actively encouraging your colleagues to share ideas on how things can be done better, quicker and easier 
   
  
  
   
    Leading by example and drive your team to keep and maintain shop presentation standards 
   
  
 
 
 
  Are you a team player that can provide clear guidance and feedback? Do you love to get your team working to a high standard together? Because we're all about working together to get the job done! 
 
 
  Are you adaptable to different situations? Do you remain curious and wish to constantly develop? Paddy Power can guide you along the way whilst continuously enabling you to map your journey with this exciting brand. But it's your dedication and loyalty that matters most!
 



Deputy Manager

FAQs

What is the primary responsibility of a Deputy Manager at Paddy Power?

What qualities are important for a Deputy Manager at Paddy Power?

How does the Deputy Manager contribute to customer service?

What kind of environment is the Deputy Manager expected to create for customers?

What role does technology play in this position?

What are some specific duties of the Deputy Manager?

Is it necessary for a Deputy Manager to be adaptable?

How can a Deputy Manager at Paddy Power fast-track their career?

What does it mean to lead by example in this role?

Does Paddy Power support the development of its Deputy Managers?

Flutter Entertainment Plc

Mission & Purpose