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Deputy Manager - Designate

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Halfords

14d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Preston

AI generated summary

  • You need 1+ years of retail management, coaching skills, compliance knowledge, time management, sales achievement, strong communication, and proficiency in Microsoft Office.
  • You will inspire your team, adapt to customer needs, foster a selling culture, participate in hands-on tasks, promote collaboration, and stay updated on competitors to enhance service delivery.

Requirements

  • At least one year of managerial experience, preferably in a retail sales environment.
  • Experience in managing and coaching colleagues.
  • Knowledge of compliance standards in health and safety and retail operations.
  • Skills in labor scheduling and effective time management.
  • Proven ability to deliver coaching and training in real time to enhance customer experiences.
  • Track record of achieving sales targets, including attachment sales.
  • Strong commercial acumen and understanding of the current operating environment.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint, with the ability to learn in-house systems.

Responsibilities

  • Inspire and motivate your team to provide an outstanding in-store experience, embodying our core values.
  • Adapt to the fast-paced retail environment, ensuring your team remains engaged and responsive to customer needs.
  • Foster a culture of selling by leading by example, ensuring the highest standards of service.
  • Participate in hands-on activities, such as fitting products and setting up bikes, providing necessary training for your team.
  • Encourage team collaboration, celebrate successes, and create an inclusive environment for both colleagues and customers.
  • Stay informed about competitor activities and strive for excellence in service delivery.

FAQs

What is the role of a Deputy Manager - Designate?

As a Designate Deputy Manager, you will support the management team across local stores, lead in-store teams, and receive training for a permanent role as Deputy Manager, focusing on exceptional leadership and customer service.

What are the key responsibilities of this position?

Key responsibilities include motivating the team, adapting to a fast-paced retail environment, fostering a culture of selling, participating in hands-on activities, encouraging collaboration, and staying informed about competitors.

What qualifications are required for this role?

The role requires at least one year of managerial experience in a retail sales environment, experience in managing and coaching colleagues, knowledge of compliance standards, and skills in labor scheduling, time management, and customer service training.

What benefits are offered to employees in this role?

Benefits include 6 weeks of annual leave, quarterly performance bonuses, discounts on products and services, family and friends discount events, financial planning support, health cash plans, pension schemes, and more.

Is there a focus on inclusivity in the workplace?

Yes, Halfords is committed to creating an inclusive workplace and welcomes applications from all backgrounds while embracing diversity within the company.

What skills are necessary for success in this position?

Necessary skills include excellent communication, proficiency in Microsoft Office, commercial acumen, the ability to deliver coaching in real-time, and a track record of achieving sales targets.

Is training provided for the Deputy Manager - Designate role?

Yes, comprehensive training is provided to prepare candidates for their permanent role as Deputy Manager.

Are there opportunities for advancement in this role?

Yes, the position is designed as a stepping stone to a permanent role as Deputy Manager, with a strong support network for career development.

How does Halfords prioritize employee well-being?

Halfords offers various benefits such as 24/7 GP access, a health cash plan, and financial planning support to prioritize employee well-being.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.