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Design Manager

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Transport for London

14d ago

  • Job
    Full-time
    Senior Level
  • London
  • 5d left

AI generated summary

  • You must influence stakeholders, ensure cost-effective learning, analyze complex situations, have L&D/Training qualifications, project management skills, and experience in safety-critical environments.
  • You will design and manage competency-based training, develop learning solutions, ensure stakeholder engagement, and evaluate interventions to enhance organizational capability.

Requirements

  • Proven ability to influence people at all levels, including both external and internal stakeholders, especially to shape and influence away from traditional classroom based training when not required
  • Strong business and financial acumen to ensure that learning interventions bring business benefits and are delivered at a cost optimum price for the business
  • Ability to speedily analyse complex situations and processes and formulate appropriate learning plans and projects to drive improvement
  • Qualification in Learning and Development/Training at L3 including methodologies for learning design and development or industry equivalent
  • Working knowledge of project management and planning techniques (including risk management)
  • Knowledge of continuous improvement, learning quality assurance and enhancement of learning and customer experience
  • Strong business focus with commitment to driving performance, reliability and financial efficiency
  • In-depth knowledge of relevant health and safety legislation, guidance and good practice
  • Experience of managing complex projects
  • Experience working in safety critical environments
  • Experience of evaluating learning interventions at all levels
  • Experience of leading operational design in a complex, real-time environment

Responsibilities

  • Develop a competency-based training plan for a safety critical part of the business.
  • Responsible for project managing training products including management of design, development and implementation of learning solutions packages.
  • Embedding blended learning solutions to the business to meet the complex needs of the business.
  • Project manage the completion of new learning solutions including developing and managing a detailed project plan or overall programme content.
  • Ensure relevant stakeholder and SME engagement and oversee content production through others. Matrix management of content developers to ensure all materials are developed using the most appropriate format and embracing new learning technology to enhance the offering to the business in terms of learner and business benefits.
  • Ensure Trainers are equipped to deliver new and enhanced learning interventions to improve organisational capability.
  • Undertake the learning design process on a project or programme basis by working within a team and leading appropriate work streams to evaluate business and organisational change strategies and priorities.
  • Design, develop, implement and evaluate small and large scale role-based learning intervention which contribute to organisational change.
  • Ensure that all learning solutions have evaluation methodologies embedded and understood by the business to ensure benefits realisation is quantified effectively.

FAQs

What is the job title for this position?

The job title is Design Manager.

What is the salary for the Design Manager position?

The salary for the Design Manager position is £63,079.

Where is the location of the job?

The job is located at Allsop Place, Baker Street, London.

Is the position full-time or part-time?

The position is full-time.

What is the contract type for this position?

The contract type is a Fixed Term Contract for 6 months.

What is the hybrid working arrangement for this role?

The hybrid working arrangement allows a balance of 50 percent of time split between the office and home over a 4-week period.

What are the key accountabilities for the Design Manager role?

The key accountabilities include project managing new learning solutions, engaging stakeholders and SMEs, ensuring trainers are equipped for delivery, undertaking the learning design process, implementing and evaluating learning interventions, and embedding evaluation methodologies.

What qualifications are required for this position?

A qualification in Learning and Development/Training at Level 3, including methodologies for learning design and development or industry equivalent, is required.

What experience is needed for the Design Manager role?

Candidates should have experience managing complex projects, working in safety critical environments, evaluating learning interventions, and leading operational design in a complex, real-time environment.

How does the organization approach equality, diversity, and inclusion?

The organization is committed to equality, diversity, and inclusion, aiming to represent the city it serves and make recruitment as inclusive as possible.

What benefits does the role offer?

Benefits include a final salary pension scheme, free travel on the TfL network, reimbursement of National Rail travel costs, 29 days annual leave plus public and bank holidays, private healthcare options, a tax-efficient cycle-to-work program, and various retail and travel offers.

What is the closing date for applications?

The closing date for applications is Tuesday, 8th April 2025 at 23:59.

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Transport for London

The world's most iconic transport network. 🌍

Government
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

Every day, we help millions of people to make journeys across London: By Tube, bus, tram, car, bike – and more. People don’t associate us with journeys by river, on foot or via the air, but we help with that, too. Getting people to where they need to go has been our business for over 100 years, and it shows. We’re leaders in our field, and no other city’s transport system is quite as recognisable: Red buses, black taxis, Tube trains and roundels have become icons in their own right. Our main job is to keep the city moving, working and growing but to do that, we have to listen. Constant improvements across the network are fuelled by feedback and comments from customers, as well as work within communities, representative groups, businesses and other London transport stakeholders. But our progress also depends on technology and data. With the future at our fingertips, we’ve already used it to revolutionise travel payments (think Oyster and contactless payment cards), and improved travel information. Tech and data is essential, not just to our future, but to others’: third parties use our data to power apps and services vital to customer journeys. So what’s next? As well as continuing to deliver Mayor of London, Sadiq Khan’s strategy and commitments on transport, our programme of capital investments is still one of the largest. We launched the Elizabeth line, we’re modernising services and stations and making travel safer for all.