Large

Every day, we help millions of people to make journeys across London: By Tube, bus, tram, car, bike – and more. People don’t associate us with journeys by river, on foot or via the air, but we help with that, too. Getting people to where they need to go has been our business for over 100 years, and it shows. We’re leaders in our field, and no other city’s transport system is quite as recognisable: Red buses, black taxis, Tube trains and roundels have become icons in their own right. 

Our main job is to keep the city moving, working and growing but to do that, we have to listen. Constant improvements across the network are fuelled by feedback and comments from customers, as well as work within communities, representative groups, businesses and other London transport stakeholders. 

But our progress also depends on technology and data. With the future at our fingertips, we’ve already used it to revolutionise travel payments (think Oyster and contactless payment cards), and improved travel information. Tech and data is essential, not just to our future, but to others’: third parties use our data to power apps and services vital to customer journeys. 

So what’s next? As well as continuing to deliver Mayor of London, Sadiq Khan’s strategy and commitments on transport, our programme of capital investments is still one of the largest. We launched the Elizabeth line, we’re modernising services and stations and making travel safer for all.

Government

Transport for London

The world's most iconic transport network. 🌍

You must influence stakeholders, ensure cost-effective learning, analyze complex situations, have L&D/Training qualifications, project management skills, and experience in safety-critical environments.

You will design and manage competency-based training, develop learning solutions, ensure stakeholder engagement, and evaluate interventions to enhance organizational capability.

London

<div></div><div><div>Organisation - LU SKILLS DEVELOPMENT</div><div>
Job - Learning &amp; Development</div><div>
Position Type - Full Time</div><div> 

Design Manager
Salary &pound;63,079. 
Location &ndash; Allsop Place, Baker Street, London &amp; Hybrid Working. 
Contract Type Fixed Term Contract x 6 Months. 
London Underground - Band 3

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. 
 
Overview of project/role
<ul>
<li>Develop a competency-based training plan for a safety critical part of the business.</li>
<li>Responsible for project managing training products including management of design, development and implementation of learning solutions packages.</li>
<li>Embedding blended learning solutions to the business to meet the complex needs of the business.</li>
</ul>
Key Accountabilities
<ul>
<li>Project manage the completion of new learning solutions including developing and managing a detailed project plan or overall programme content.</li>
<li>Ensure relevant stakeholder and SME engagement and oversee content production through others. Matrix management of content developers to ensure all materials are developed using the most appropriate format and embracing new learning technology to enhance the offering to the business in terms of learner and business benefits.</li>
<li>Ensure Trainers are equipped to deliver new and enhanced learning interventions to improve organisational capability.</li>
<li>Undertake the learning design process on a project or programme basis by working within a team and leading appropriate work streams to evaluate business and organisational change strategies and priorities.</li>
<li>Design, develop, implement and evaluate small and large scale role-based learning intervention which contribute to organisational change.</li>
<li>Ensure that all learning solutions have evaluation methodologies embedded and understood by the business to ensure benefits realisation is quantified effectively.</li>
</ul>
Skills
<ul>
<li>Proven ability to influence people at all levels, including both external and internal stakeholders, especially to shape and influence away from traditional classroom based training when not required</li>
<li>Strong business and financial acumen to ensure that learning interventions bring business benefits and are delivered at a cost optimum price for the business</li>
<li>Ability to speedily analyse complex situations and processes and formulate appropriate learning plans and projects to drive improvement</li>
</ul>
Knowledge
<ul>
<li>Qualification in Learning and Development/Training at L3 including methodologies for learning design and development or industry equivalent</li>
<li>Working knowledge of project management and planning techniques (including risk management)</li>
<li>Knowledge of continuous improvement, learning quality assurance and enhancement of learning and customer experience</li>
<li>Strong business focus with commitment to driving performance, reliability and financial efficiency</li>
<li>In-depth knowledge of relevant health and safety legislation, guidance and good practice</li>
<li>Qualification in Learning and Development/Training at L3 including methodologies for learning design and development or industry equivalent</li>
</ul>
Experience
<ul>
<li>Experience of managing complex projects</li>
<li>Experience working in safety critical environments</li>
<li>Experience of evaluating learning interventions at all levels.</li>
<li>Experience of leading operational design in a complex, real-time environment</li></ul> 
 
Equality, diversity, and inclusion 
We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair. 

Application Process 
Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and 1 page covering letter. Word format preferred and do not include any photographs or images. 

***The closing date for applications is Tuesday 8th April 25 @ 23:59***

Benefits 
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
<ul>
<li>Final salary pension scheme</li>
<li>Free travel for you on the TfL network</li>
<li>Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home</li>
<li>29 days annual leave plus public and bank holidays</li>
<li>Private healthcare discounted scheme (optional)</li>
<li>Tax-efficient cycle-to-work programme</li>
<li>Retail, health, leisure, and travel offers</li>
<li>Discounted Eurostar travel</li></ul></div></div>

Organisation - LU SKILLS DEVELOPMENT
Job - Learning & Development
Position Type - Full Time

Design Manager
Salary £63,079.
Location – Allsop Place, Baker Street, London & Hybrid Working.
Contract Type Fixed Term Contract x 6 Months.
London Underground - Band 3

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Overview of project/role

Develop a competency-based training plan for a safety critical part of the business.
Responsible for project managing training products including management of design, development and implementation of learning solutions packages.
Embedding blended learning solutions to the business to meet the complex needs of the business.

Key Accountabilities

Project manage the completion of new learning solutions including developing and managing a detailed project plan or overall programme content.
Ensure relevant stakeholder and SME engagement and oversee content production through others. Matrix management of content developers to ensure all materials are developed using the most appropriate format and embracing new learning technology to enhance the offering to the business in terms of learner and business benefits.
Ensure Trainers are equipped to deliver new and enhanced learning interventions to improve organisational capability.
Undertake the learning design process on a project or programme basis by working within a team and leading appropriate work streams to evaluate business and organisational change strategies and priorities.
Design, develop, implement and evaluate small and large scale role-based learning intervention which contribute to organisational change.
Ensure that all learning solutions have evaluation methodologies embedded and understood by the business to ensure benefits realisation is quantified effectively.

Skills

Proven ability to influence people at all levels, including both external and internal stakeholders, especially to shape and influence away from traditional classroom based training when not required
Strong business and financial acumen to ensure that learning interventions bring business benefits and are delivered at a cost optimum price for the business
Ability to speedily analyse complex situations and processes and formulate appropriate learning plans and projects to drive improvement

Knowledge

Qualification in Learning and Development/Training at L3 including methodologies for learning design and development or industry equivalent
Working knowledge of project management and planning techniques (including risk management)
Knowledge of continuous improvement, learning quality assurance and enhancement of learning and customer experience
Strong business focus with commitment to driving performance, reliability and financial efficiency
In-depth knowledge of relevant health and safety legislation, guidance and good practice
Qualification in Learning and Development/Training at L3 including methodologies for learning design and development or industry equivalent

Experience

Experience of managing complex projects
Experience working in safety critical environments
Experience of evaluating learning interventions at all levels.
Experience of leading operational design in a complex, real-time environment

Equality, diversity, and inclusion
We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process
Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and 1 page covering letter. Word format preferred and do not include any photographs or images.

***The closing date for applications is Tuesday 8th April 25 @ 23:59***

Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
29 days annual leave plus public and bank holidays
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure, and travel offers
Discounted Eurostar travel

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