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Design Operations and Design Systems Manager

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Bupa

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Design
    Product
  • Salford
  • Quick Apply

AI generated summary

  • You should be detail-oriented, passionate about quality design, knowledgeable in UX and accessibility, skilled in Figma and Adobe, tech-savvy, and a strong communicator and collaborator.
  • You will streamline design processes, manage design systems, oversee tools, foster design culture, ensure accessibility, and enhance team efficiency while promoting user-centered design.

Requirements

  • Someone who believes design is more than just aesthetics and pretty pictures and that great design should create experiences for users that are meaningful, relevant and where possible delightful.
  • Obsess about the detail and have a huge passion for delivering quality work.
  • Displays an understanding of responsive web design, accessibility and UX methodologies.
  • Takes an interest in advancements in technology and techniques in design, taking inspiration from industry leaders and encouraging development and collaboration within the team.
  • Skilled in industry standard software including Figma, Sketch, Adobe Creative Suite etc would be a great.
  • A collaborative team player with brilliant communication skills.

Responsibilities

  • Your goal will be to establish a highly efficient design process that generates high-quality outputs and making sure that our wider team are aware of any changes will be crucial to your success.
  • You'll build strong ties with the wider team to help drive the success of our design system.
  • Working with your design principal peers and the Head of Experience Design, you'll redefine our design process by working with our product management and engineering stakeholders to ensure that we are able to maintain the pace of SAFe agile.
  • Managing the business aspects of design and freeing up designers so they can concentrate on design work instead of details like budgeting and hiring.
  • Overseeing and maintaining the tools and kit that the team require is a given, but the real focus is on managing a huge and complex Design System that acts as the heart at the centre of the team.
  • Investing in and creating a design culture within the team that helps everybody in the organisation understand the value of good design.
  • Looking after the procurement and responsibility of our design tools such as Figma, Asana and Supernova etc.
  • You'll determine what tools the team need to work efficiently and standardise the tooling and systems used, as well as keeping close to new tools in the industry and make sure the team adopt them.
  • Lead the education, implementation, and evolution of Bupa's digital brand guidelines.
  • Help to manage the ongoing development of our Bupa ‘Anatomy' Design System help to prioritise the roadmap.
  • Chion inclusive design in our design process ensuring that we have a standardised procedure for how each design discipline considers accessibility in their workflow.
  • Create a culture where team members share the knowledge generously with others with candour and respect.
  • Help to evaluate team's efficiency be ensuring meetings and ceremonies are streamlined and attended when needed.
  • Monitor our design critiques to ensure that designs are executed to the highest quality and design processes are being followed.
  • Evaluate the strengths and weaknesses of an existing design process using the DesignOps framework.
  • Reduce inefficiencies in the day-to-day workflow for the design team.
  • Work with the Head of Experience Design to create job descriptions and share responsibility for recruitment and candidate interviews.
  • Be responsible for onboarding new team members, including equipment, introductions and ensuring business processes are part of a streamlined new employee experience.
  • Define clear metrics of success and ensure designers align with them.
  • Track design team case study wins and help to socialise these frequently to help build the case for user-centred design.
  • Oversee the people management and quality standards of Design Operations and Design Systems team members.
  • Establish strong cross-functional partnerships with other areas including IT services, Procurement and Facilities.
  • Evangelize design, by helping everybody in the organization understand the value of good design and translate the language of design to other departments.

FAQs

What is the job title for this position?

The job title is Design Operations and Design Systems Manager.

Where is the location of this job?

The job is located at Bupa Place, Salford Quays M50 3SP.

Is this position permanent or temporary?

This is a permanent position.

What is the expected working hours for this role?

The role is full time with 37.5 hours per week.

What is the salary range for this position?

The salary range is £70K - £85K depending on experience, plus a 10% management bonus.

What are the main responsibilities of this role?

The main responsibilities include establishing an efficient design process, maintaining the design system, managing business aspects of design, and fostering a design culture.

What qualifications or skills are required for this role?

Candidates should have a strong understanding of design principles, responsive web design, UX methodologies, and be skilled in industry-standard software like Figma and Adobe Creative Suite.

Are there any specific tools that the Design Operations Manager will be responsible for?

Yes, the manager will oversee tools such as Figma, Asana, and Supernova.

What benefits does Bupa offer to employees?

Bupa offers benefits including 25 days holiday (increasing with service), health insurance, a performance-based bonus, an enhanced pension plan, and various other perks such as gym membership and cycle to work scheme.

How does Bupa support employee well-being?

Bupa supports employee well-being through its global Viva wellbeing program, which covers mental, physical, financial, social, and environmental health.

Does Bupa promote diversity in its hiring practices?

Yes, Bupa encourages applications from diverse backgrounds and experiences and champions diversity within the organization.

What is the culture like at Bupa?

Bupa fosters a culture that values being brave, caring, and responsible, encouraging employees to "Be you at Bupa."

How does Bupa approach onboarding for new team members?

Bupa ensures a streamlined onboarding process that includes equipment provision, introductions, and integration into business processes.

Is there a career development plan in place for design team members?

Yes, the Design Operations Manager will help establish career development paths for the design team and create individual career pathways for team members.

How does the Design Operations Manager contribute to design education within the organization?

The manager will lead the education, implementation, and evolution of Bupa's digital brand guidelines, helping to ensure a standardised procedure for accessibility in design workflows.

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Bupa

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.