FAQs
What are the working hours for the Detection & Investigation Analyst Lead position?
The working hours are Tuesday to Saturday from 11:30 pm to 8:00 am.
Where is the Detection & Investigation Analyst Lead position based?
The position is based in Pittsburgh, PA.
What are the primary responsibilities of a Detection & Investigation Analyst Lead?
The primary responsibilities include reviewing and investigating customer cases for potential fraud, performing early detection of suspicious activity, managing inbound calls, analyzing bank activities, and preparing documentation of analyses performed.
Is remote work an option for this position?
While the position is primarily based in a PNC location, some responsibilities may be performed remotely at the manager’s discretion.
What type of experience is required for this role?
Roles at this level typically require a university or college degree with less than 1 year of professional experience, or successful completion of a formal development program. A combination of education, job-specific certifications, and experience may also be considered in lieu of a degree.
Are there specific certifications or licenses required for this position?
No specific certifications or licenses are required for this position.
What competencies are emphasized for this role?
Important competencies include knowledge of anti-money laundering/sanctions policies, business ethics, fraud detection and prevention, effective communications, operational risk management, and problem-solving skills.
What benefits does PNC offer to employees in this role?
PNC offers a comprehensive range of benefits including medical coverage, dental and vision options, life insurance, short and long-term disability protection, a 401(k) plan with company match, vacation days, paid holidays, and educational assistance, among others.
How does PNC approach workplace inclusivity?
PNC fosters an inclusive workplace culture by ensuring that all employees feel respected, valued, and have the opportunity to contribute to the company’s success. They provide reasonable accommodations for applicants and employees with disabilities.
What should I do if I require accommodation during the application process?
If you require accommodation, you should contact PNC by emailing AccommodationRequest@pnc.com with "accommodation request" in the subject line, including your name, the job ID, and your preferred method of contact in the body of the email.