FAQs
Do we support remote work?
Yes, GitLab supports fully remote work in an asynchronous environment.
Is there a specific location for this job?
No, this role is open to candidates in various countries around the world, but there may be location-based eligibility requirements.
What is the vacation policy?
GitLab offers unlimited paid time off (PTO) for employees.
What tools and software should candidates be familiar with?
Candidates should have experience with customer success tools like Gainsight, email marketing tools, Learning Management Systems (LMS), and data analysis tools such as Google Sheets and Tableau.
Are there opportunities for professional development?
Yes, GitLab provides a growth and development budget to support employees' professional development.
Is prior experience required for this role?
No, GitLab welcomes candidates with varying levels of experience, and they encourage individuals who may not meet every single requirement to apply.
What employee benefits does GitLab offer?
GitLab offers benefits to support health, finances, and well-being, including equity compensation, home office support, and parental leave.
What competencies are important for this role?
Important competencies include strong analytical skills, detail orientation, exceptional written and verbal communication skills, and the ability to manage multiple priorities in a fast-paced environment.
Are there any incentives related to salary for this position?
Yes, this role is eligible for incentive pay targeted at up to 100% of the offered base salary.
How does GitLab ensure a diverse and inclusive work environment?
GitLab is committed to being an equal opportunity workplace and does not tolerate discrimination or harassment based on various protected characteristics.