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Digital Health Business Analyst (Hybrid)

  • Job
    Full-time
    Junior Level
  • Data
    Product
  • Dallas

AI generated summary

  • You need a Bachelor's degree and 1 year of experience. Be prepared to travel to Dallas for 1 week each month. Hybrid work expected.
  • You will analyze product performance, troubleshoot issues, support agile teams, execute the product roadmap, collaborate with stakeholders, and develop communications for effective product representation.

Requirements

  • EDUCATION - Bachelor's
  • EXPERIENCE - 1 Year of Experience
  • Hybrid expectation: ability to travel to Dallas for 1 week a month

Responsibilities

  • Monitor and analyze performance to continually improve products
  • Actively identify and resolve issues and risks, communicating impact and recommended resolutions to leadership
  • Troubleshoot and resolve issues associated with technology, application, or product feature that impacts customer experience, by coordinating with the digital and in-person teams
  • Monitor and analyze product performance and competitive environment
  • Measure OKRs
  • Execute the product roadmap to deliver solutions that are aligned with product strategy and organizational objectives
  • Participate in agile team to develop features and user stories, determine downstream operational and technical impacts as well as advocate for product needs
  • Responsible for scripting, data pulling and compiling, and executing the data workflows
  • Set and execute sprint goals and communicate with leadership to ensure prioritization aligns with business objectives
  • Support project management processes including stakeholder training and communication, risk management, status updates and project plans
  • Support the team in efficient product development
  • Collaborate with Product Manager to understand and support the development of the product vision, strategic product direction, and product roadmap
  • Build detailed workflows based on the product roadmap
  • Support the Product Manager to work with internal stakeholders (e.g. digital, operations, finance) to understand use cases, assess costs and feasibility
  • Engage subject matter experts on the agile team to scope and define technical work to support the product roadmap and operational processes
  • Maintain a deep understanding of the problem space, competitors, and industry
  • Develop communications and materials to represent the product to stakeholders

FAQs

What is the primary role of the Digital Health Business Analyst?

The primary role of the Digital Health Business Analyst is to oversee the development and implementation of healthcare products, track key metrics and OKRs, troubleshoot issues during the creation and commercialization process, and manage day-to-day product operations post-launch.

What qualifications are needed for this position?

The qualifications needed for this position include a Bachelor's degree and at least 1 year of relevant experience.

What are the key responsibilities of the Business Analyst?

Key responsibilities include monitoring and analyzing product performance, identifying and resolving issues, executing the product roadmap, participating in agile team processes, scripting and executing data workflows, and collaborating with the Product Manager and stakeholders.

What is the work environment like for this role?

The work environment is hybrid, requiring the ability to travel to Dallas for one week a month.

What are the key success factors for this position?

Key success factors include successful product releases that enhance customer experience, a structured approach to troubleshooting, proper governance of product development, and strong written and verbal communication skills.

What benefits are offered for this position?

Benefits include immediate eligibility for health and welfare benefits, a 401(k) savings plan with a dollar-for-dollar match up to 5%, tuition reimbursement, and PTO accrual beginning on Day 1.

Who does the Business Analyst report to?

The Business Analyst reports to the Product Manager.

How does the Business Analyst contribute to product development?

The Business Analyst contributes by developing user stories, understanding use cases and feasibility, scoping technical work, and communicating with leadership to ensure product priorities align with business objectives.

Is experience in the healthcare industry necessary for this role?

While the job description does not specify that healthcare experience is mandatory, a strong understanding of the healthcare environment and customer experience would be advantageous.

What type of projects will the Business Analyst be involved in?

The Business Analyst will be involved in projects related to the development and commercialization of digital health products, including feature development and operational processes.

Changing Healthcare for the Better.

Science & Healthcare
Industry
10,001+
Employees
1903
Founded Year

Mission & Purpose

As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform – MyBSWHealth. Through 51 hospitals and more than 1,100 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans. For more information, visit: BSWHealth.com.

Culture & Values

  • We serve faithfully

  • We never settle

  • We are in it together

  • We make an impact