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Digital Health Product Manager

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Boston Children's Hospital

16d ago

  • Job
    Full-time
    Mid & Senior Level
  • Boston
    Remote

AI generated summary

  • You need a Bachelor's degree, 4-6 years in digital product support, strong communication skills, technical experience, and the ability to drive change in a fast-paced, collaborative environment.
  • You will conduct user interviews, coordinate teams, manage product roadmaps, monitor performance, recommend improvements, and identify opportunities for new products or enhancements.

Requirements

  • In order to qualify, you must have:
  • Bachelor's degree and 4-6 years’ experience supporting digital products.
  • Experience driving change and consensus across organizations; comfortable leading through influence
  • Ability to work collaboratively in a dynamic, fast-paced, cross-functional environment
  • Highly organized
  • Strong analytical problem solver
  • Effective communicator (verbal and written)
  • Strong technical experience and experience developing new digital products
  • Work requires the highest level of customer service and quality in all interactions and transactions.

Responsibilities

  • Conducts end user/customer interviews and works with clinical and subject matter experts to understand end user needs and design product components/definitions that translate business needs, customer needs, and technological capabilities into features and enhancements.
  • Coordinates cross-functional teams to produce product specifications, establish milestones, and manage the development, implementation, and maintenance/prioritization of enhancements to products in portfolio.
  • Develops recommendations to leadership on the prioritization of the overall product roadmap. Reviews current product workflows and integrates new technologies and enhancements into product development cycle.
  • Monitors and communicates product status, key issues and launch plans to key stakeholders.
  • Measures product performance and identifies key levers of improvement. Develops recommendations for improving products.
  • Works closely with Innovation leadership and clinical stakeholders to identify opportunities for new products, process improvements related to the product lifecycle, and/or gaps in core product functionality.

FAQs

What is the main focus of the Digital Health Product Manager role?

The main focus of the Digital Health Product Manager role is to oversee and manage the research, design, build, and maintenance of new digital products within the Innovation team at the Innovation and Digital Health Accelerator (IDHA) at Boston Children's.

What qualifications are required for the position?

To qualify, candidates must have a Bachelor's degree and 4-6 years of experience supporting digital products, along with strong technical experience in developing new digital products.

What types of tasks will the Product Manager be responsible for?

The Product Manager will conduct end user/customer interviews, coordinate cross-functional teams, develop product specifications, monitor product status, measure product performance, and work closely with innovation leadership and clinical stakeholders.

Is experience in a fast-paced environment necessary?

Yes, candidates must have the ability to work collaboratively in a dynamic, fast-paced, cross-functional environment.

How important is customer service in this role?

Customer service is crucial, as the role requires the highest level of customer service and quality in all interactions and transactions.

Will the Product Manager need to communicate with stakeholders?

Yes, the Product Manager will monitor and communicate product status, key issues, and launch plans to key stakeholders regularly.

Are there opportunities to work with startups and industry leaders?

Yes, the Innovation team participates in Accelerator programs and builds strong relationships with innovative startups, investors, and industry leaders.

What type of projects will the Product Manager be involved in?

The Product Manager will be involved in projects related to early-stage digital health products, including developing and/or deploying emerging technology solutions.

Is a strong analytical skill set important for this position?

Yes, a strong analytical problem-solving skill set is important for effectively measuring product performance and identifying key areas for improvement.

What is the work culture like on the Innovation team?

The work culture on the Innovation team is collaborative and dynamic, requiring comfortable communication and leadership through influence across various organizations.

Boston Children's Hospital

Where the world comes for answers.

Science & Healthcare
Industry
10,001+
Employees
1896
Founded Year

Mission & Purpose

Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.) We have approximately 25,000 inpatient admissions each year and our 200+ specialized clinical programs schedule 557,000 visits annually. Last year, the hospital performed more than 26,500 surgical procedures and 214,000 radiological examinations. Our team of physicians and nurses has been recognized by a number of independent organizations for overall excellence, and we're proud to share some notable examples with you here.