FAQs
What is the primary responsibility of the Digital Sales Account Manager?
The primary responsibility is to manage a portfolio of British Airways and Joint Business corporate and/or trade partners to maximize revenue and drive tactical activity and performance across Germany and Europe.
Is fluency in German required for this position?
Fluency in German is an advantage but not essential for this position.
What type of environment does the Digital Sales Account Manager work in?
The role is in a self-directed, fast-paced environment that requires flexibility and agility.
What sales tools and technologies should the Digital Sales Account Manager be proficient in?
The Digital Sales Account Manager should be proficient with tools and technologies related to digital sales, including CRM management.
What are some key skills required for this role?
Key skills required include advanced communication, negotiation and influencing skills, the ability to evaluate data and metrics effectively, and a strong work ethic.
What type of travel benefits do employees receive?
Employees receive access to brilliant staff travel benefits, including unlimited basic and premium standby tickets on British Airways flights, and up to 30 discounted ‘Hotline’ airfares per year for themselves, friends, and family.
How does British Airways view inclusion and diversity in the workplace?
British Airways is committed to creating an inclusive culture where diverse representation is valued and encourages people from all backgrounds and cultures to join and contribute to the business.
What kind of experience is preferred for this role?
Good account management or equivalent commercial experience is preferred for this role.
Will the Digital Sales Account Manager conduct performance reviews?
Yes, the role includes conducting medium touch performance reviews to drive deal performance via digital tools, remotely, and face to face.
Is ongoing development and progression encouraged at British Airways?
Yes, British Airways encourages employees to consider opportunities across the business to help them develop and progress.