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Digital Stock Merchandiser

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Inchcape

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Marketing

AI generated summary

  • You need excellent customer service skills, strong organization and prioritization abilities, social media knowledge, photography skills, attention to detail, and a self-motivated, eager-to-learn attitude.
  • You will capture quality images and videos of vehicles, upload specifications, merchandise stock, ensure compliance with standards, enhance online desirability, and assist the sales team as needed.

Requirements

  • Excellent customer service and communication skills
  • Great organisational skills and the ability to prioritise your workload
  • Experience and knowledge of using social media platforms
  • Ability to take and edit quality photographs
  • A keen eye for detail
  • Self-motivation and the willingness to learn

Responsibilities

  • Taking quality images, creating an external video and internal 360 video of all inbound stock for use on our website adhering to all standards and regulations
  • Identifying specification on each vehicle and classifying each vehicles unique selling points to be uploaded to relevant systems in a timely manner
  • Upload photos, videos and specification into relevant systems that adhere to our standards and quality measures
  • Merchandise each vehicle in line with agreed standards for the purposes of promoting and selling a vehicle
  • Adhere to service level agreements in place to ensure accurate and timely turn around of stock
  • Review enquiries against adverts and identify and suggesting ways to improve vehicles desirability online
  • Identify any vehicle preparation issues that may prevent a car from selling, suggesting ways to improve the preparation and increase sales
  • Provide specific vehicle information or photography to the digital sales team as requested

FAQs

What is the salary for the Digital Stock Merchandiser position?

The salary for the Digital Stock Merchandiser position is £25,046.40.

What are the working hours for this role?

This role requires a commitment of 40 hours per week.

What benefits do you offer to employees?

We offer 33 days of annual leave (including bank holidays), opportunities to buy additional holiday, retail discounts, gym discounts, cash healthcare plans, a cycle-to-work scheme, car purchase discounts, a flexible pension scheme, family-friendly policies, a wellbeing program, and a community volunteering day.

What are the primary responsibilities of a Digital Stock Merchandiser?

The primary responsibilities include taking quality images and videos of inbound stock, identifying vehicle specifications, uploading media and specifications to relevant systems, merchandising vehicles for sales promotion, adhering to service level agreements, reviewing enquiries, identifying vehicle preparation issues, and providing specific information to the digital sales team as requested.

What skills and qualifications are required for this position?

Ideal candidates should have excellent customer service and communication skills, great organizational skills, experience with social media platforms, the ability to take and edit quality photographs, a keen eye for detail, self-motivation, and a willingness to learn.

Is previous automotive experience required for this role?

No, you don’t need to love cars or have previous automotive experience to work with us; we are looking for candidates who share our mission to create outstanding customer experiences.

How many dealerships and brands does Group 1 Automotive represent in the UK?

Group 1 Automotive operates 113 dealerships in the UK, representing 21 brands.

Is there a training program available for new employees?

Yes, we are committed to providing comprehensive training and support for personal and professional development.

Can I suggest improvements for vehicle preparation to increase sales?

Yes, as a Digital Stock Merchandiser, you will be encouraged to identify vehicle preparation issues and suggest ways to improve them to enhance vehicle desirability and increase sales.

Are there opportunities for career progression within the company?

Yes, with the right support from us, you’ll have the opportunity to progress as high as you can aim within the company.

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Inchcape

Automotive
Industry
10,001+
Employees

Mission & Purpose

Inchcape is the world's leading independent automotive distribution partner. We work with more than 40 of the world's most loved automotive brands to power better mobility, today and in the future. Our 14,500 team members work across 40 country markets in Asia, Australasia and the Pacific; Central and South America; Africa; Europe and the UK.