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Digital Technology Specialists IC3

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Microsoft

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    IT & Cybersecurity
  • Dublin
    Remote

AI generated summary

  • You must have ERP experience, solution strategy design skills, cloud-based collaboration, strong presentation abilities, a customer-centric mindset, and proficiency in Turkish and English. French is a plus.
  • You will create customer-centric solutions, collaborate with technical teams, deliver impactful demos, and assist in licensing reviews and deployment plans to drive digital transformation.

Requirements

  • Well demonstrated ERP experience with one or more of the following: technical presales, post-sales consulting or relevant company/customer IT application implementation or management
  • Driving and designing a solution strategy as part of the overall opportunity discovery and lifecycle
  • Working across and in collaboration with virtually-dispersed technical pursuit teams designing cloud-based solutions for company or customers
  • Success working virtually with customers in presales or consulting engagements related to business applications workloads. This may include stakeholders within your company
  • Proven success demonstrating differentiated solution value and Microsoft competitive advantage
  • Delivering online/virtual technical workload demonstrations to strategic decision makers
  • Desirable but not required – workload certifications/degrees
  • Desirable but not required - Power Platform/Low Code experience
  • Strong understanding of:
  • Business solutions (ERP) workload experience in one or more of the following solutions: Dynamics 365, SAP, Oracle, Infor, Sage... with experince in one or more of coming business modules (Finance, Accounting, Supply Chain, Manufacturing, Retail/Commerce/E-Commerce) and how these solutions help customers achieve their desired business outcomes.
  • Business value selling methodologies and practices mapped to customer or company persona pains/issues to uncover customer’s stated and unstated needs
  • Commercial cloud offerings, ideally Microsoft’s cloud platform, as well as competitive knowledge of other business applications solutions and related ecosystems
  • Excellent virtual presentation and communications skills across various customer stakeholders; experienced online storyteller.
  • Comfortable working within a digitally-equipped sales organization engaging virtually with customers throughout the sales process.
  • Customer-centric mindset with demonstrated passion for delivering customer value
  • Ability to bring innovative technical solution ideas to customer problems
  • Experienced problem solver able to thrive in a fast-paced environment
  • Growth mindset, insatiably curious, always learning and welcoming of challenges for the opportunity to grow.
  • Bachelor’s degree or relevant work experience
  • Language requirement: Turkish and English. French is preferred.

Responsibilities

  • Assist Digital Sellers in crafting customer-centric solution leveraging Co-Sell partner resources by assembling and collaborating with a technical pursuit team that may include ISV components. Deliver compelling RFI response.
  • Work with technical pursuit team securing customer agreement to the solution design aligned to agreed outcomes/digital transformation journey focusing on business value.
  • Receive a standing ovation by delivering a compelling solution demonstration highlighting Microsoft competitive differentiation and is aligned to the designed customer-centric solution with business value impact. Ensure demonstration follows Tell-Show-Vision model and has an end-to-end view building opportunities for seeding and expansion after initial sale.
  • Assist Digital Sales Representative if required in reviewing licensing proposal. Collaborate with Customer Success team and partner to ensure a customer-agreed deployment plan with key performance indicators.

FAQs

What is the primary role of a Digital Technology Specialist at Microsoft?

The primary role is to assist in driving demand and sales growth in managed accounts by crafting customer-centric solutions, delivering technical demonstrations, and collaborating with digital sales teams and partners.

What qualifications are necessary for this position?

Candidates should have previous experience in technical presales, consulting, or IT application implementation/management, along with a strong understanding of ERP business solutions and cloud offerings.

What types of experience are desirable for applicants?

Desirable experience includes knowledge of Power Platform/Low Code, business solutions like Dynamics 365, SAP, Oracle, Infor, or Sage, and demonstrated success in virtual technical presentations.

What skills are important for the Digital Technology Specialist role?

Important skills include excellent virtual presentation and communication abilities, a customer-centric mindset, innovative problem-solving skills, and a growth mindset focused on continuous learning.

Is there a language requirement for this position?

Yes, fluency in Turkish and English is required, with French preferred.

What educational background is being sought for this role?

A Bachelor’s degree or relevant work experience is required for this position.

Where is this position located?

The position is located in Ireland.

Does Microsoft offer equal employment opportunities?

Yes, Microsoft is an equal opportunity employer and considers all qualified applicants without regard to various protected characteristics.

Is experience in the Power Platform necessary for applicants?

Experience with the Power Platform is desirable but not required for this position.

What is the main focus of the Digital Technology Specialist's responsibilities?

The main focus is on crafting solutions that align with customer needs, delivering compelling demonstrations, and collaborating with deployment teams to ensure successful implementation.

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Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.