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ecocareers

3mo ago

  • Job
    Full-time
    Entry, Junior, Mid, Senior & Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • London

AI generated summary

  • You should have experience building teams, improving support functions, managing stakeholder relationships, strategic thinking, and knowledge of services for older people.
  • You will enhance local Age UK's engagement, develop support strategies, manage network interactions, ensure effective communication, oversee risk management, and lead network activities.

Requirements

  • Experience of designing, leading and building high performing teams including bringing teams together to achieve change.
  • Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/SLAs including using technology effectively.
  • Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.
  • Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs.
  • Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
  • Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.
  • Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.
  • Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.
  • Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.
  • Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action.
  • Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
  • Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
  • Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations.

Responsibilities

  • mobilising and subsequently continuously improving a new network engagement and support function
  • significantly enhance the understanding of needs, views and priorities of local Age UKs
  • developing and implementing a network engagement and support strategy
  • driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured
  • ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network
  • collaborative working across a range of teams to ensure a coherent and coordinated approach
  • engage directly with local Age UK leadership
  • be the owner of the organisational overview of the network and network interactions
  • ensuring risks and issues are appropriately managed
  • ensure there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms
  • ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction
  • providing team strategic direction and management to achieve objectives
  • be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division

FAQs

What is the job title for this position?

The job title is Director of Network Engagement & Support.

What is the main responsibility of the Director of Network Engagement & Support?

The main responsibility is to mobilise and continuously improve a new network engagement and support function to enhance the understanding of the needs, views, and priorities of local Age UKs.

Is this position a remote work opportunity?

Yes, this position is hybrid and linked with the central London office, requiring some travel to other Network locations.

What are the "must haves" for this role?

Must haves include experience in designing and leading high-performing teams, developing and improving support functions, building stakeholder relationships, strategic thinking, excellent communication skills, strong organizational abilities, and the capacity to analyze complex information.

What kinds of activities will the Director be responsible for delivering?

The Director will oversee several formal and informal network engagement activities, including Chief Officer induction programs.

What experience is preferred for this role related to service provision for older people?

Knowledge of the role of statutory, voluntary, and private sectors in relation to service provision for older people, and understanding of services provided by local Age UKs are preferred.

What benefits does Age UK offer for this position?

Age UK offers a competitive salary, 26 days of annual leave plus bank holidays, a pension scheme, life assurance, health cashback plan, various schemes like Cycle to Work and Techscheme, and recognition awards.

How does the recruitment process ensure fairness and bias awareness?

Age UK anonymises CVs during the application process and requests that candidates remove personal information from their cover letters to support fair and unbiased selection.

Is there a commitment to equal opportunities in hiring?

Yes, Age UK is an Equal Opportunities employer and encourages applications from qualified candidates regardless of various demographics, and guarantees interviews to disabled candidates meeting the minimum criteria.

Will there be a limit on the number of interviews offered?

Yes, due to high application volumes, Age UK reserves the right to limit the number of interviews, and it may not always be feasible to interview all disabled candidates who meet the minimum criteria.

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ecocareers

Human Resources
Industry
1-10
Employees

Mission & Purpose

Ecocareers provides a specialized job search for careers that make a difference. Launched in 2023, the site has already helped hundreds of thousands of job seekers find work in the sustainability sector. It's trusted by leading organizations pioneering sustainability, such as Springer Nature Group, Resource Environmental Solutions LLC, The Nature Conservancy, and the IPCC (The Intergovernmental Panel on Climate Change).