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Director, HR Shared Services

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GEICO

1mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Chevy Chase
  • Quick Apply

AI generated summary

  • You need a bachelor's in HR/business, 5+ years in shared services, 2+ years with Workday, strong project management skills, certifications, and knowledge of compliance and change management.
  • You will implement shared services strategies, optimize Workday systems, lead a high-performing team, monitor KPIs, and collaborate across departments to enhance service delivery and resolve issues.

Requirements

  • Bachelor’s degree in business administration, HR, Finance, or a related field; MBA or equivalent preferred.
  • 5+ years of experience in shared services or operations leadership roles, with a strong emphasis on process improvement and technology solutions.
  • 2+ years of hands-on experience with Workday (configuration, implementation, and management).
  • Proven track record of leading cross-functional teams in a high-paced, customer-centric environment.
  • Exceptional project management, communication, and interpersonal skills.
  • Workday certification(s) in relevant modules.
  • Strong analytical and problem-solving abilities.
  • Experience with change management, particularly in digital transformation initiatives.
  • Knowledge of regulatory requirements and compliance for shared services functions (e.g., HR and Finance).

Responsibilities

  • Develop and implement the shared services strategy in alignment with organizational goals.
  • Define, monitor, and report on key performance indicators to measure the effectiveness of shared services.
  • Oversee the configuration, optimization, and ongoing management of Workday modules (e.g., HCM, Payroll, Finance, and Benefits).
  • Lead Workday implementations, upgrades, testing, and maintenance to support evolving business needs.
  • Ensure data integrity, security, and compliance within the Workday system.
  • Drive standardization, automation, and process improvement initiatives within shared services functions.
  • Collaborate with cross-functional teams to optimize service delivery and resolve operational challenges.
  • Identify and implement best practices to streamline workflows and reduce costs.
  • Build, lead, and mentor a high-performing shared services team, fostering a culture of accountability, collaboration, and customer focus.
  • Establish and monitor team goals and development plans to encourage continuous improvement and professional growth.
  • Act as the primary point of contact for shared services stakeholders, addressing needs and providing solutions to complex issues.
  • Partner with internal departments (e.g., HR, IT, and Finance) to align shared services initiatives with organizational priorities.

FAQs

What is the primary focus of the Director, HR Shared Services role?

The primary focus is to lead and manage the shared services team, optimizing business processes, improving efficiency, and ensuring high service levels across the organization.

What experience is required for this position?

Candidates should have 5+ years of experience in shared services or operations leadership roles, with a strong emphasis on process improvement and technology solutions.

Is experience with Workday mandatory for this role?

Yes, 2+ years of hands-on experience with Workday, including configuration, implementation, and management, is required for this position.

What educational qualifications are preferred for this position?

A Bachelor’s degree in business administration, HR, Finance, or a related field is required; an MBA or equivalent is preferred.

How many days a week is the Director expected to work on-site?

This is a hybrid role requiring on-site work 3 days per week.

What are the key responsibilities associated with Workday management in this role?

Key responsibilities include overseeing configuration and optimization of Workday modules, leading implementations and upgrades, and ensuring data integrity, security, and compliance.

Will I be involved in stakeholder engagement?

Yes, you will act as the primary point of contact for shared services stakeholders, addressing their needs and providing solutions to complex issues.

What benefits does GEICO offer to employees?

GEICO offers benefits such as premier medical, dental, and vision insurance, paid vacation and sick leave, a 401(k) plan, tuition reimbursement, and paid training and licensures.

What is the annual salary range for this position?

The annual salary range for this position is $119,000.00 - $224,000.00.

Does GEICO provide equal employment opportunities?

Yes, GEICO provides fair and equal employment opportunities for all associates and job applicants, regardless of various factors such as race, gender, or disability.

Finance
Industry
10,001+
Employees

Mission & Purpose

GEICO (Government Employees Insurance Company) provides affordable auto insurance and a variety of other coverage options, including home, renters, motorcycle, and business insurance. Their mission is to offer reliable and accessible insurance services with excellent customer support and innovative solutions. GEICO aims to deliver exceptional value by providing competitive rates, convenient services, and a commitment to meeting the diverse needs of their policyholders.