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Director, Marketing Operations

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PitchBook Data

2mo ago

  • Job
    Full-time
    Expert Level
  • Sales & Business Development
    Marketing
  • Seattle
  • Quick Apply

AI generated summary

  • You should have 12+ years in Marketing Operations, strong leadership, expertise in automation systems, analytics tools, and CRM, plus excellent communication and problem-solving skills.
  • You will lead Marketing Operations strategy, enhance processes, manage dashboards, collaborate across teams, and build a customer-focused team to drive efficiency and support business goals.

Requirements

  • Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred
  • 12+ years of experience in Marketing Operations, including experience owning systems implementation and automation
  • 5+ years of experience being accountable for company-wide vision, strategy, and roadmap in Marketing Operations
  • 5+ years of experience managing/leading teams
  • Proven track record of developing and implementing marketing strategies that drive lead generation, customer acquisition, and revenue growth
  • Deep understanding of marketing processes and pipelines, including the enterprise systems supporting them and the analytics necessary to manage and track their efficacy
  • Strong leadership and management skills, with experience leading and developing high-performing teams in a fast-paced and dynamic environment
  • Strong understanding of product management methodology and experience applying it in practice to understand customers, gather requirements, build and maintain a roadmap, and manage enterprise systems
  • Extensive experience with marketing automation platforms (e.g., Marketo), CRM systems (e.g., Salesforce), data platforms (e.g. Snowflake), and analytics tools (e.g., Google Analytics, Tableau)
  • Extensive experience working with program management for cross functional initiatives and leading/sponsoring programs
  • Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights and recommendations
  • Exceptional communication, collaboration, and influencing skills, with the ability to build relationships and drive alignment across cross-functional teams
  • Highly organized and detail-oriented, with the ability to manage multiple initiatives, projects, and priorities simultaneously
  • Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

Responsibilities

  • - Own the vision and strategy for our Marketing Operations while collaborating closely with other Revenue Operations groups toward that vision
  • - Own and drive our Marketing Operations roadmap, using well-aligned strategic initiatives to increase the efficiency, productivity, and scalability of Marketing teams
  • - Foster a customer-centric, product-oriented culture in Marketing Operations. Employ Product Management methodology in our Marketing tools and systems, building teams that think strategically and devise intuitive enterprise experiences that delight our internal users in the Marketing department
  • - Establish responsive and support-oriented Operations teams that improve business operational processes and enable business teams with training, support, configuration, and administration of Marketing enterprise systems
  • - Oversee our Marketing Platform as a product, ensuring your group establishes the roadmap, priorities, and requirements necessary to deliver value for your internal customers via configuration, automation, and integration for marketing enterprise systems, ensuring efforts are aligned across Marketing Operations and other Revenue Operations systems while meeting compliance requirements
  • - Identify, prioritize, and manage our roadmap of dashboards, metrics, and KPIs that enable data-driven insights and data-oriented management and tracking of Marketing operations
  • - Deeply understand your internal customers' needs and ensure our Marketing Operations roadmap is focused on driving the most critical and impactful work for those teams
  • - Continuously assess and refine marketing processes to improve efficiency, scalability, and effectiveness
  • - Lead and build the Marketing Operations team, providing direction, mentorship, and support to ensure operational excellence and alignment with business objectives
  • - Collaborate effectively with Sales, Marketing, Customer Success, Customer Support, Program Management, Finance, and Enterprise Technology leaders and teams to deliver business value
  • - Stay abreast of industry trends, emerging technologies, and best practices in revenue operations and revenue management to drive innovation and competitive advantage
  • - Support the vision and values of the company through role-modeling and encouraging desired behaviors. Foster a culture of collaboration, accountability, and continuous improvement within the Revenue Operations team and across the organization
  • - Participate in various company initiatives and projects as requested

FAQs

What is the primary responsibility of the Director of Marketing Operations at PitchBook?

The primary responsibility is to drive the efficiency, effectiveness, and scalability of marketing efforts by optimizing and automating marketing operational processes with tools, data, and analytics to support PitchBook's business goals.

What are the main areas of focus for the Marketing Operations team?

The main areas of focus for the Marketing Operations team include Marketing Operations support, Marketing Platforms management, and Marketing Intelligence analytics.

What experience is required for this position?

A minimum of 12+ years in Marketing Operations, including experience with systems implementation and automation, along with 5+ years of leadership experience in developing company-wide vision and strategy for Marketing Operations is required.

What qualifications are preferred for this role?

A Bachelor's degree in Marketing, Business Administration, or a related field is required, with an MBA preferred.

Is experience with specific marketing platforms necessary?

Yes, extensive experience with marketing automation platforms (e.g., Marketo), CRM systems (e.g., Salesforce), data platforms (e.g., Snowflake), and analytics tools (e.g., Google Analytics, Tableau) is required.

What is the expected work schedule for this role?

The expectation is to work in the office 4+ days a week, with full-time attendance during the training period.

What kind of leadership skills are necessary for this position?

Strong leadership and management skills are necessary, with the ability to lead and develop high-performing teams in a fast-paced and dynamic environment.

How does PitchBook support employee emotional health?

PitchBook supports emotional health through a paid sabbatical program, paid family and paternity leave, annual educational stipends, and robust training programs on industry and soft skills.

What is the salary range for this position?

The annual base salary for this position ranges from $175,000 to $205,000, with a target annual bonus percentage of 20%.

Are there opportunities for professional development at PitchBook?

Yes, PitchBook offers extensive learning programs, mentorship opportunities, and a robust training program to foster professional development.

PitchBook Data

PitchBook empowers capital market professionals around the globe to win what’s next.

Venture Capital & Private Equity
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

PitchBook is the leading resource for comprehensive data, research and insights spanning the global capital markets. Our unprecedented offerings are brought to life through the PitchBook Platform, a dynamic suite of products designed to help you win. Founded in 2007, CEO John Gabbert knew that his idea for an actionable, extensive database for private equity-focused intelligence was worth pursuing. The rest is PitchBook history. Since those early days, PitchBook has expanded its coverage areas to include the entirety of the global public and private markets. We’ve added thousands of datasets and millions of individual insights into the platform, and we’ve pioneered new features and products that surface the information our clients need. We look at every day as a new opportunity to meet and exceed our customers’ expectations through helping them make informed decisions that propel their firms forward. Part of Morningstar since 2016, PitchBook is headquartered in Seattle, London and Hong Kong with additional offices in New York and San Francisco.