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Director of Clinic Operations

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Optum

1mo ago

  • Job
    Full-time
    Senior Level
  • Healthcare
  • Denver

AI generated summary

  • You need 5+ years in clinical management, knowledge of electronic health records and clinical workflows, and ability to collaborate with cross-department teams in managed care or value-based systems.
  • You will lead operations, manage budgets, drive strategic planning, enhance quality and efficiency, ensure compliance, oversee team performance, and optimize revenue and supply chain processes.

Requirements

  • 5+ years of experience in a clinical management role
  • Understanding of an electronic health record, referrals, and corresponding clinical workflows
  • Proven ability to effectively work with cross-department managers, directors and providers
  • 5+ years of experience in a clinical management in a managed care or value based system

Responsibilities

  • Lives and models UHG values of Integrity, Compassion, Inclusion, Relationships, Innovation, and Performance
  • Acts as operational partner to the Associate Medical Directors and to shared clinical functions
  • Provides leadership to a team of business and clinical professionals, responsible for recruitment, training, supervision, performance, and retention of employees
  • Contributes to strategic planning for Optum Colorado and effectively manages resources to ensure execution
  • Accountable to multi-million-dollar P&L in a blended risk and FFS model. Develops and monitors annual capital budget
  • Develops and monitors KPIs to improve access, reduce total cost of care, improve quality, and improve patient and team experience
  • Applies Lean methodology to improve processes, reduce waste, and maximize value-added time
  • Partners with the AVP of operations and other leaders on growth initiatives and improvement opportunities
  • Ensures buildings and equipment are maintained in working order and in compliance with local, state, and federal regulations
  • Oversees interdepartmental operations, including referrals, prior authorizations, and lab results
  • Ensures efficient revenue cycle operations, including copay capture and charge entry
  • Manages department inventory and promotes efficient supply chain operations
  • Adheres to all applicable regulations as well as company policies, processes, and procedures

FAQs

What are the primary responsibilities of the Director of Clinic Operations?

The Director of Clinic Operations is responsible for leading a multi-site, multi-million-dollar clinical operation, ensuring financial and operational performance, developing strategies to achieve organizational goals, providing leadership to a team of professionals, and ensuring compliance with regulations, among other duties.

What qualifications are required for this position?

The required qualifications include 5+ years of experience in a clinical management role, an understanding of electronic health records and clinical workflows, and the proven ability to work effectively with cross-department managers, directors, and providers.

Is experience in a managed care or value-based system preferred?

Yes, 5+ years of experience in clinical management specifically within a managed care or value-based system is preferred.

What is the salary range for the Director of Clinic Operations position?

The salary range for this role is $106,800 to $194,200 annually based on full-time employment, and it is influenced by local labor markets, education, experience, and certifications.

What benefits are offered to employees in this role?

Employees receive a comprehensive benefits package, including incentive and recognition programs, equity stock purchase options, a 401k contribution, and more, subject to eligibility requirements.

Can I apply if I have previously worked in a clinical management role but not in a health care setting?

While relevant experience in a health care setting is preferred, applicants with a strong clinical management background are encouraged to apply and may be considered based on their skills and qualifications.

What is the application deadline for this position?

The posting will be available for a minimum of 2 business days or until a sufficient candidate pool has been collected. It may be removed earlier due to the volume of applicants.

Does UnitedHealth Group prioritize diversity in its hiring practices?

Yes, UnitedHealth Group is committed to diversity and is an Equal Employment Opportunity/Affirmative Action employer, considering all qualified applicants without regard to protected characteristics.

Will there be training provided for new employees in this role?

Yes, there will be training provided, as the organization is dedicated to developing its employees and ensuring they have the necessary skills to succeed in their roles.

Is prior management of P&L statements a requirement for this role?

Yes, the Director of Clinic Operations will be accountable for a multi-million-dollar P&L and will be expected to develop and monitor the annual capital budget.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Optum is a health services and technology company that provides a wide range of solutions to improve healthcare delivery and outcomes. They offer services in healthcare management, data analytics, pharmacy benefit management, and technology solutions to healthcare providers, payers, employers, and government agencies. Optum's ultimate mission is to improve the health system's efficiency and effectiveness, creating a healthier world for everyone. Their purpose lies in collaborating with healthcare partners to address complex challenges, such as improving care coordination, reducing healthcare costs, and enhancing patient experiences. By leveraging data-driven insights and innovative technology, Optum aims to empower healthcare professionals and organisations to deliver high-quality, patient-centered care and drive positive healthcare outcomes for individuals and communities worldwide.

Culture & Values

  • Integrity

    Honour commitments. Never compromise ethics.

  • Compassion

    Walk in the shoes of people we serve and those with whom we work.

  • Relationships

    Build trust through collaboration.

  • Innovation

    Invent the future, learn from the past.

  • Performance

    Demonstrate excellence in everything we do.