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Director of Operations

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DaVita Kidney Care

Yesterday

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
    Healthcare
  • Edinburg

AI generated summary

  • You must be bilingual (English/Spanish), have multi-site leadership experience, a bachelor’s degree (MBA preferred), and be willing to travel. Align with our core values and understand business success.
  • You will lead a team to enhance patient care, manage operations and finances, develop strategic plans, and address service gaps while driving compliance and growth in a socially responsible manner.

Requirements

  • Bilingual (English/Spanish)
  • Leadership for a multi-site operational business
  • Experience leading a unified team
  • Experience identifying and committed to growth in your territory
  • Bachelor's degree required, MBA preferred
  • Available for moderate travel (25%-50% overnight)
  • Philosophies that align with our core values
  • Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction
  • And, a little bit of competitive spirit never hurts

Responsibilities

  • Create a team powerhouse. You'll have approximately 10-12 direct reports you will inspire to join you in the quest to ensure quality and compliant patient care.
  • Address top growth priorities, patient census and lead successful operational conversions on acquisitions.
  • You will be measured on key metrics and outcomes you are able to drive from the book of business you inherit.
  • Develop and execute strategic operating plans and goals for assigned division facilities.
  • Meet labor budget.
  • Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
  • Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
  • Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
  • Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
  • Work at a place that gives back to the community.
  • Work at a company that honors and rewards teammate for living DaVita's 7 core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.
  • Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.
  • Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards.

FAQs

What is the primary role of the Director of Operations at DaVita?

The primary role is to lead approximately 10 dialysis centers, manage 200 teammates, and provide oversight of operations with complete accountability for a P&L of approximately $30-$50MM.

Is bilingualism a requirement for this position?

Yes, being bilingual in English and Spanish is required.

What are the specific markets that the Director of Operations will support?

The Director of Operations will support the McAllen, Laredo, and Brownsville markets.

What are some key responsibilities of the Director of Operations?

Key responsibilities include creating a team powerhouse, addressing growth priorities, managing financial and revenue growth, executing strategic operating plans, and reviewing and addressing gaps in service excellence.

What educational qualifications are required for this position?

A Bachelor's degree is required, and an MBA is preferred.

Will the Director of Operations be required to travel?

Yes, moderate travel of 25%-50% overnight is expected.

What key values does DaVita look for in a candidate?

DaVita seeks candidates whose philosophies align with its core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.

What type of professional development opportunities does DaVita provide?

DaVita offers various professional development programs, including access to on-demand virtual leadership and development courses through its training platform, StarLearning.

What benefits does DaVita offer to its teammates?

DaVita offers comprehensive benefits including medical, dental, vision, 401(k) match, paid time off, family resources, EAP counseling sessions, maternity/paternity leave, and more.

Is DaVita an equal opportunity employer?

Yes, DaVita is proud to be an equal opportunity workplace and affirmative action employer, recruiting and promoting individuals without regard to protected characteristics.

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DaVita Kidney Care

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD). Today, our mission is to minimize the devastating impacts of kidney disease across the full spectrum of kidney health care. At DaVita, we’re a community first and a company second. We care for our teammates with the same intensity with which we care for our patients—and encourage our teammates to bring their hearts to work. That is, we can be the same people inside and outside of work because for us, it’s not work, it’s our passion.